I am going to give you the FULL story so that you can appreciate the stress this was causing.
The pipe coming out of the house by my kitchen had a cap that was left off on the ground. When the landscapers came to clean up the yard in late April, they found it and put the cap back. The kitchen sink started backing up. My husband removed the cap and installed a hose so that it would drain further away from the house.
Back in May, we had a cat fence installed, I told the handy dude to only put the posts along the current fence line. He didn't listen and pounded in stakes next to the house by the kitchen and fireplace. I got on to him about it and he apologized, said he didn't know what he was thinking.
Fast forward to the first weekend of July, we noticed water coming up through the ground by the stake near the kitchen.
I set up a service call with our home warranty company, they sent a plumber out two weeks ago, he took a look, but couldn't do anything without authorization from the warranty company. That was received, Thursday last week they returned to put a camera through the line.
The line leads into the Septic Tank and they couldn't see anything because of all the "grey water". They lifted the lid on the septic and said it was full. They were unable to do anything until the septic was emptied.
I placed a panicked call to the septic company, Mesa Septic. The owner was at our house at the crack of dawn on Friday. Gary said there was nothing wrong with the septic tank and offered to come back this week to dig up the line and fix the problem, at no cost to us.
His guys were here at the crack of dawn this morning and started digging. The stake that fence dude pounded in went right through the pipe. They cut out that section of pipe and replaced it for us. They also flushed the line, it was caked with grease, from the previous owner, we knew not to let any grease down the drain when we bought the house.
We were only charged us $250 to replace the section of pipe, along with the dig and line flush. We are SO happy with their service. Gary, the owner, is so humble and polite, he apologized for having to charge us because of the stake. He gave us a bunch of tips after I explained that this is our first property using septic, so we were completely in the dark. He was truly a pleasure to work with!!! I can't recommend Mesa Septic enough!!! read more