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    East Valley Septic

    4.3 (12 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - East Valley Septic

    Septic system cleaning

    Septic system inspection

    Septic system pumping

    1 More Service

    Septic system repair

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    Recommended Reviews - East Valley Septic

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    3 years ago

    Quick response! I called this morning and he was here by noon. I definitely recommend them!

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    Ask the Community - East Valley Septic

    Review Highlights - East Valley Septic

    I was in a bad spot the other day, my septic tank was backed up and I needed to get it pumped right away.

    Mentioned in 2 reviews

    Read more highlights

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    Sunset Septic

    Sunset Septic

    2.9
    (14 reviews)

    A company in financial and management trouble. Sunset Septic - It has 2 (One star) reviews here…read moresince Jan 30 2024. If I could, I would give them ZERO stars. I had a simple Inspect and pump my 1250 gal tank. After almost 5 years I had some minor indications that it was time to empty the tank even though we two elderly people had not taxed the system and tank was empty according to presale inspection reports. Short story: I originally called on a Weds. They advised they could not be on site until that Friday. Friday came and went with no return call and a phone mailbox "that had never been set up". It took 4 days before they could respond. Monday came and went. Phone calls each day from Friday through Monday never allowed me to record a voice mail. Since they had done my neighbor 4 years ago, I gave Sunset the benefit of my initial doubts. I got a call Tuesday saying they were on their way. Maps "sent them to an incorrect address" which had happened before. They opened 2 of the 3 pipes over the tank and dry well/ leech field and appeared to let the truck suck them out. The tank was "about 2/3 full", they said. It was getting late in the day and the guys looked tired so I agreed to have them return the next day. I left a live message with the female employee who told me that I was messaging her personal phone. I explained the voice mail problem again and that I wanted to speak to the owner or a Principle person. So, when one fellow tried to replace the 3" filter, he lost his grip and "couldn't find the filter again" On Weds, 2 men showed up followed by "Doug" , the company owner. We all inspected my situation and I was told that "my drywell was compromised and I needed to drill another one". There was other conversation related to "other repairs that could be possible. Doug left and shortly after his guys pumped the tank again. It wasn't long before the pump truck chewed up an impeller and was shut down by the driver. That evening, I called a competitor who I'd talked to over the prior weekend when I got frustrated with having no way to leave a message on any Sunset business phone. My alternate fellows came the next day, inspected everything including running a camera through both sections of the septic tank and through the piping manifolds for the dry well. They dug down and uncovered the standard 32" tank covers and installed a new 6" tank filter. "I do NOT need a new drywell dug. I do not need to have new pipe to a new drywell installed. I do not have to dig and install a leech field "(because dry wells do not meet code any more)" Bottom line: I have asked for (and will insist on) a partial refund from Sunset Septic

    Unreliable company. Treats employees horrible undermines basic common courtesies and leaves…read morefamilies in financial crisis. Someone needs to sue.

    East Valley Septic - septicservices - Updated July 2026

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