I can't say enough about Felix and his honesty and work ethic - he's awesome. I'm very fortunate to…read morehave found such a great mechanic (finally!) to take good care of my car and keep my family and i safe on the road. If you're looking for someone who's honest, hardworking, compassionate and kind, look no further!

This was possibly the best car buying experience of my life. My son totalled his car and needed a…read morenew one fast. After doing a lot of online research, he found the used car he wanted at Cupples. He called and talked to Ross who held the car aside until we could get there the next day. The car itself was a great value and in excellent shape for the money despite a worldwide shortage of cars and used cars right now. Ross stayed late beyond closing to give us a chance to test drive the car and then got us competitive financing, temp plates and everything my son needed to drive it off the lot that night (we arrived at 4:30pm and were on the road by 7pm). He also gave us a 3 month bumper to bumper warranty on this used car at no additional cost. I would highly recommend buying a used car from Cupples. He made a stressful time for us a lot easier.

I can only give three stars, because I did not purchase the vehicle. However, the owner was spot…read moreon: He is honest about his vehicles, and told me the truth. So, I will recommend them, but because I did not purchase, I must give three stars.

I am not happy at all with the service department. I had the front wheel Alignment done on my Ford…read more150 4X4 that has 29,000 miles. I was told $129.99 when I called to make the appointment. When I brought the truck in I told them that it has a slight pull to the left. Also the tires were showing some wear. I was expecting that there would be some Camber and Caster adjustments along with setting the toe and centering the steering wheel. "It was centered when I brought the truck in"...... I was there for about an hour , the service writer came and got me and said the truck was done.. She then said that the bill was $199.99! WHAT?? I told her that is not what I was told, "I was quoted $129.99 on the phone". She said well, $199.99 was what it is, after some more discussion she dropped the bill to $149.99.. Well stupid me I paid the bill and was upset and at the point I just wanted to get out of there. On the way home I noticed that the steering wheel is NOW off to the left of center and the truck still pulls left.. I called and talked to service , come to find all they did was to set the toe. AND they did it all through just one tie rod , so that put my steering wheel off center. I am not happy with them at all and I will NOT Be going back there! Beware of price changes and beware of shoddy workmanship ! I feel that I got ripped off and I got shoddy subpar service. I will not be going back there.

If I could leave 0 star review for Twin State Ford, I would. The employees and managers are useless…read moreand not helpful, their mechanics trash customers cars and nobody takes responsibility or accountability for their actions and destroying my car. Now they charge me 16$ for new key fob batteries when the 3-4 times I've done it before it was free. I DO NOT recommend Twin State Ford to anybody.

Mindy was so great to work with, made the process so easy for us and was never too pushy! We'll…read moredefinitely be back to McGee because of her and Josh.

Should be 0 stars Purchased a 2026 CX5 Premium…read moreI have so much to say but it gets too long. Buying a car from this dealership was one of the worst experiences I have ever had. I was all set to buy a car from Autex Mazda in Keene, but I was not crazy about the color selection they had. The one color I wanted was on their lot. Biggest mistake of my life. Mcgee was great before I got to the lot. Contacted me almost daily to get me there. Once there it all went downhill. I never had the salesman's full attention, I felt like I was intruding into his day. I got zero effort from him once I picked the car I was going to purchase. (good thing I knew what I wanted) He never took any time at all to explain the warrantee, never offered or talked about extended warrantee, never took the time to do a walk around to show me all my car could do and all the new technology included. I expected to go back to the office to finish details of the sale, instead he sent runners to my house with the car and pages to sign. I thought he was coming to finish up. I should have sent them back, I was unprepared to deal with that and honestly felt uncomfortable about it. That is on me for not speaking up. The next day I was getting emails with forms for me to sign that should have been done before the sale was finalized. They just wanted my money, once they got it, they wanted me gone. I had some issues with the car. Went to the dealer ship twice. service dept was condescending as hell. Argued with me about the issue being with me. That being just a woman, the car had too much technology for me to understand. Said my issue was either I didn't know how to correctly push the button on my phone to engage remote start or it was my cell service. They thought I was too dumb not to know the difference between cell service problems and app problems. When I sent a letter to the GM about this, he responded by calling me Karen, that was not a mistake. With the way the service dept spoke to me, this is the atmosphere at this dealership. Next day I was argued with again by another man in the service dept telling me it was my cell service and nothing was wrong with my car or the app. They clearly didn't want to work on my car because they either didn't know how to fix it or knew they couldn't but instead of being upfront and telling me there was an issue with the APP, they blamed it on me. I had been in contact with Mazda customer care center. They admitted they were having issues with the app but were working on it. I received notice from Mazda a week later telling me a new software update was available, and I had to take it back to the dealer. I told her I would never step foot in there again. She made my appointment at Autex. It is now fixed. Autex were wonderful, even if I didn't buy it from them, they care about their customers and their satisfaction. So Mcgee, do you feel good blaming the issues on your customer when everyone knew it was with the Mazda app itself? Great business tactics. Perhaps a meeting with HR is in order

Great place to get your car fixed! Think Emmett's fix it shop in Mayberry. I thought I could…read morereplace my muffler till I found out I couldn't! They came through like champs. Great price and fun conversation. Real car guys!

I was a customer of Fryeburg Motors for a few years and was pretty happy. Recently, however, I have…read morecome to think the mechanics don't know what they need to know to work on imported cars with more sophisticated technology. I was also told one thing about the cost of a repair and then a different story when the repair was done, and the cost was not in my favor.

I told them I was interested in a truck online and they said I had to come in and agree to…read moreeverything before they would ship it. I told them I would be in two days later. I spent 4.5 hours there screwing around and then they later told me the truck was sold.

Salesman are awful! When we said we weren't buying the car within the 45 minutes we spent with him…read moreand not knowing any finance details he basically said no sense talking with you anymore and didn't offer his card or say he would look out for options for us! Terrible customer support! They are the epitome of sleazy car salesmanship! Will never return!!!!

We purchased our vehicle from McGee 18 months ago and recently had to have it serviced for recalls…read moreand a few items we needed fixed. We live an hour from the dealership. McGee graciously brought a loaner car to me, picked up my car, had it for a few days to fix everything, then delivered it back to me. They provided updates along the way and were very professional. This certainly beats the treatment I got from our local Hyundai dealership, McGovern in Concord, when we called to schedule the work. They wanted $500 out of the gate JUST TO LOOK AT MY CAR, then I would be charged extra for anything that wasn't covered under warranty, as he explained every reason it wouldn't be covered under warranty - - as if preparing me that they would charge any way regardless if it was warranty work or not. We have 2025 Hyundai Palisade, under warranty, with an extended warranty... and it was going to cost me $500 just for them to look at it. So grateful we, as customers, have a choice about where we buy and service our cars. Thank you McGee of Lebanon.

If I could leave zero stars i would. Our 2022 Hyundai Tuscon needed to have the heater box…read morereplaced. We brought the car in March for service. Service told us they do not have the part and have to order. So said part was ordered and come to find out there are 4 different ones so finding one for our car is going to be hard to get. We have a loaner car it starts to act up and was told to bring it to the dealership. We do and they give us a Hyundai Santa Fe. It was dirty. So it is brought to their attention so they give us the Santa Cruz. That car is disgusting. It looked like soda was spilled over the seats and a booger on the center console. While waiting cars to be "cleaned". We see our car in the parking lot. It's been unlocked. We about had a heart attack because it looked like it was a parts car. Took pictures because this was unbelievable that a customer's car would be treated so poorly. The head rests were out in the elements. The passenger seat is just gone. The dash and everything is ripped out in the front. You can clearly see that a metal tool was used to pry off the plastic. The personal items are just thrown in the back. The subwoofer that was in the way back is scratched because stuff was thrown on it. The service manager is a joke. She rolls her eyes at the customer who clearly has a reason to be unhappy. This dealership needs a refresher course in how to provide outstanding customer service support. Weeks later the car is "fixed". Go to see the car with management. They are ordering parts for the parts that were scratched. We are still finding more things messed up. The next day it seems like management has just washed their hands of this issue. They would rather just write a check instead of resolving the issue correctly. We were told when the other things we found wrong we were told this isn't an open check book. We didn't expect our vehicle to get destroyed while being serviced. I just hope the happy customers who bought cars don't ever need to have anything major fixed on it. They will destroy your property and try to pay you to go away. Signed very unhappy customers!