Been here like 4 times, always very responsive, kind, and working very professional…read more I am a female college student just driving my first car ever, they always try to demonstrate the problem in a way that I can understand, and they always try to find me some discounts/ alternative ways to fix so that a student can afford. They will always ask me before fixing things to get my permission, and always tell me what's necessary what are not to save me money. Very trustworthy place

the only reason why I'm not giving it a 1 star is because of the friendliness of the front desk…read morereceptionist Heidi. BUT the waiting for more than 2 days for my car to be fixed...come on! I dropped my car off on 7/3 and I get it back almost a week later? really? and the price for it to get it fixed...really? I'm sorry but I'm NOT using you ever again

Cold and snowy day... January 22, 2025…read more.. Southbound on the 91outside of White River Junction, VT... sensed a strong odor of antifreeze... pulled into a gas station... Yep... broken water pump and overheating... Mind you, this GMC 2018 Sierra (fully paid off)... has gotten me completely cross country back in October, 2024... with no issues, not even a scratch... Vehicle is towed to Bob's Service Center at 10 am that day... Not Bob, but Josh... "Let's see, water pump, coolant and belt tensioner assembly need replacing... it'll be ready by two..." Josh was right on schedule... Professional, thorough, and kind... Picked up the vehicle... warranted work for 2 years/24,000 miles... back on the freeway I went... only a few hours delay... but no matter... the vehicle must be reliable... It was... Coldest day in White River Junction... This driver and owner will seek these gentlemen out for future auto repairs... they are simply the best... And kind... They explained everything... I do appreciate the thoughtful and thorough approach... A cold day driving with a vehicle failure... could have been made much more difficult... but it was not... it was a beautiful day... Bob's Service Center in White River Junction, VT... seek them out... Be prepared to be satisfied... and at a fair price... Thank you again...

Don't go anywhere else! After 5yrs of searching I found my shop. The team treats my ratty old Ford…read morediesel like it's a historic gem. Even taught me a few tips no one else knows. This team keeps both my 1990 Fussy ole Ford and my Subaru in the finest of mechanical condition for a price that is affordable. I even put them out on my Senior camping group so if a repair is needed in NH or VT they know to limp it in, drag it in, tow it in; but make sure you get it to Bobs!

I've had two excellent experiences at VIP tires in the past year. After shopping around, I…read morepurchased winter tires in December at a good price (Nokian Hakkas). I had a short-notice road trip and VIP fit me in despite being booked solid all week. Just had another good experience when I switched back to all weather tires in early May. Good prices and great customer service, with Mark in particular going above and beyond.

I called to inquire about service and while I was in the middle of asking a question they hung up…read more Thanks for nothing.

I love TBW Automotive! Craig, the service manager, is always friendly, helpful, and great about…read morekeeping me in the loop on my car. The technicians are knowledgeable and take great care of my vehicle. I have an older Accord that I love, and I honestly credit TBW for keeping it on the road. I've never felt upsold or told something was wrong when it wasn't. Sometimes, it takes them a day or two to get my car in to get looked at and that tells me they are in demand due to their excellent customer service, fantastic work, and reasonable prices.

Had my 2021 VW Jetta in for rear brake pads. The work was done correctly and on time. A minor…read moreissue with rotor replacement was resolved quickly and professionally. I recommend TBW highly.

These guys were very helpful when I booked a vehicle inspection for the same day I called. When I…read morewent there, they were super friendly and made conversation as I waited; and the overall process did not take long. (I didn't have vehicle maintenance done, only the inspection, but regardless, impressions are important and they made a good one!) They are also a new business to the area, so please consider them in your future vehicle needs!

From the owner: Our Staff is always available to answer Questions and give you the help you need. You will See…read moreFamiliar faces from Night Owl Motorsports at O.G. Auto.

TLDR; Dave and the team at this Midas are exceptional…read more After my previous local shop was sold to a large chain, I moved my business here. Initially attracted by their fair pricing, I quickly stayed for the quality. Unlike many franchise shops--and even some luxury dealerships--this location does things by the book. As someone who routinely checks lug nut torque after service, I've been consistently impressed. While most techs "go to town" with an impact wrench, the team here actually torques to spec every single time. If you're looking for the absolute lowest price at the expense of quality, go elsewhere. But if you value precise work, a reasonable price, and a solid warranty, this is the best shop in the area.

This place is the best for any and all car needs. The owners are so kind and so nice and are beyond…read morefair pricing. I take my car here for any and all things needed. Shelly and Dave are the sweetest people!

Great experience. Dan is trustworthy and reliable. Has handled multiple auto issues for me and my…read morefamily.

I have been going to them for the 5 years that I have lived in Lebanon. They have worked on my 98…read more4Runner, 02 Neon, and now my 05 Prius. They are always timely and flexible. They often do the work for lower than their quote. On 2 occasions I had issues they could not handle, and they told me that upfront and gave me a suggestion of where to go. As a young, single woman with only a basic understanding of engines and no family in the area, having a mechanic I can trust is absolutely imperative, and this is that mechanic!

Update :Ok so I went to Gillys last month to get my 2018 Tundra yearly undercoat spray job at…read moreGillys. Talked to Josh a bit and asked him to put the truck up on the lift so I could check for any rust spots before he sprayed. All I can say is WOW there wasn't a spec of rust anywhere on the undercarage to be found ,beleive me I looked. I could not friggin believe how clean that undercarage looked. I don't impress easily but I was floored how good it looked under there . My only regret was not taking a picture to show everyone on yelp. Ct is brutal with the deiceing mixture they put on the roads in the winter.and it will rust out your vehicle in no time. Ok so it was another $150 bucks but SOOOO WORTH IT. I tend to keep my vehicles a long time /or until they rust out ,but it looks like I'll be keeping the Tundra forever if I keep on getting it Krowned a Gillys. Only side note is ,that when Josh sprays some of the oily film can get on your car. just tell them to wash the windows only and take it to the nearest car wash to blast the film off Josh and Heather a BIG THANK YOU for doing such a great job.Hugs to Lacey and her crazy little brother (Labs). Greg A

My band was driving from Vermont to Boston for a show. When we were about halfway there, the car…read morestarted making terrible noises and we had to pull over on the side of the highway. We were short on time, so we called Gilly's, the closest auto repair shop according to Google, to see if they might be able to take us in right then so we could try to make it to our show in time. Though he had cars on his lifts and it was bad timing, he told us he could at least put the car up on a jack and take a peek. We drove (very slowly) the few miles there, and when we arrived he had started taking one of the cars off the lift so he could put our car on. He quickly assessed the problem, came up with a solution that would get us safely to Boston and back, and got us back on the road for $32! Not only that, but about a half hour after we left, when they were supposed to already be closed, the woman at the front desk called us back to make sure the car wasn't making any more noises and that we were safe! We made it to Boston in time for the show and highly recommend Gilly's to anyone. We feel so lucky to have stumbled upon such an honest business run by kind people in our hour of need!