1. Exit 18 Truck Stop

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Lebanon, NH

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Exit 18 Truck Stop

3.0 (7 reviews)

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Irving Oil Corporation

Irving Oil Corporation

(18 reviews)

It all started when we were harassed prior to closing on our new home because they needed to know…read morewhere the tank was... they knew where it was, they just needed to make their quota on new tank accounts being opened. They ran credit without social security number being provided, came onto property and walked around entire home nowhere in vicinity where the tank is located despite having notes on where it is. Was told "it's a loaded question when asked what the current is for propane". When calling to request a tank pick up (after this ordeal, I switched companies), they transferred me 5x, escalated it to an account manager and guess what... I never received the call back. Sent an email in and had to resend an email to which I got a response that they'd be out. The 500-gallon tank sits at the edge of our leach field, and it was noted that a boom truck was required to pick the tank from the driveway. THEY DROVE COMPLETELY ONTO OUR LEACH FIELD. If I could give them a negative rating, I would.

Service and delivery of propane were typically good for our 2nd home in VT. However, we called to…read morelet them know we were selling our house o. March 28th and to please not make further deliveries. Well, they delivered propane on the 27th. When I called they said they did have a record of my call, but their contract accounts for a fill-up prior to a sale. I have never in my life heard of such a thing. While the people who purchased our property opened an account at Irving with our recommendation. When I said we were arranging for the new owners to make the payment, Irving said they would only accept payment from me. Customer-centric? Nope!

Circle K

Circle K

(3 reviews)

Last week I stopped in to fill my car w/gas because the posted price with the Irving Debit Pay…read morediscount was $3.09 a gallon. I activated Irving Debit Pay on the Irving app and filled up. I was charged $3.29 a gallon. When I went inside and inquired, the cashier acknowledged that there was a problem with the pumps, but the only person who could refund me the overpayment was the manager who was gone for the day. I called the next day and spoke with the manager who told me she is there till 2pm on weekdays and until 8am on Saturdays and acknowledged that the problem has been going on for over a week, but they had not been able to get Irving to fix it. I imagine that was beyond their control. But they also had not changed the sign and they were only giving people refunds if they noticed that they were not charged the posted price and requested a refund during the manager's hours. Because I was able to go back during her hours, I did. (I wonder how many other people notice the discrepancy, take the time to question it, and have the ability to come back when she is there.) She looked at my receipt and told me that it didn't say Irving Debit Pay. I showed her that my emailed receipt did, in fact, say "Irving Debit Pay". She then told me that she could only give me the Irving Debit Pay price if I activated Irving Debit Pay using my plastic Irving card rather than on the Irving app. When I pointed out that it was still Irving Debit Pay, she told me she would do it "just this once" but next time I need to use the plastic Irving card and not the Irving app. I'm puzzled why she assumes there will be a next time.

Just over the border into New Hampshire, this large convenience store and gas station has a huge…read morenumber of coolers with sodas, water and beer. Salty and sweet snacks, hot dogs and even a milkshake machine. Service was friendly though they could use a bit more help on a holiday with the number of folks queueing up for beer and ice.

Exit 18 Truck Stop - servicestations - Updated October 2026

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