Living in the Lakes Region of New Hampshire, there are many options to find garages who can work on cars, but the owner of this one advertises that he specializes in Fine European Automobiles---with BOSCH service to boot! I suppose this gives him extra reason to charge extra, but I never got to find out.
I brought my 1992 740 Volvo wagon to be worked on regarding the engine and exhaust system, to be improved on or replaced, for function as well as for performance. I met with Randy Currier, the owner, who said to bring it by another day.
I scheduled an appointment, and did so. He said to leave it with him, and he would get to it in an hour or two, since he was having lunch--the appointment was for 12:30 and I was on-time, so I left it there. Came back at 2pm, and he still hadn't looked at it. Was apologetic, and said to bring it by again another day.
I wasn't very pleased (not much to do at the Squam Lake Convenient Store), but he does specialize in Fine European Automobiles, and so I said that I would.
He said to just 'call ahead' on the day that was convenient for me, and so I did.
Pretty much the same scenario, only this time I decided to stay there and wait in person.
Got to speak with one of the employees who worked there, explaining in detail the different things about the 4cylinder engine, how I thought it might need to be replace, what it could be replaced with, etc. Decent enough conversation. After about another two hours of watching any number of other cars being worked on---and having Monsieur Currier 'occupied'---without any chance to talk with him directly, and wasting another afternoon, I finally gave up on getting anything done with this garage.
I left with the distinct understanding that this guy/owner does things in his own good time, and doesn't like any kind of time related restraint on his time to get the job done with your car, or anyone to have an expectation to even have their car back to be used; you should have a spare one, perhaps? Or buy one from him, perhaps?
Wouldn't recommend having anything to do with this garage, or any cars this business would sell. read more