Had a very pleasant experience dealing with Saint J…read more We were shopping for the Outback. I contacted seven New England dealers online. Received the lowest price from Saint J Subaru. Nobody could even come close to their price. I had to drive three hours to pick up the car and deal with MA RMV on my own but it was still worth it. Overall experience was great. Put the deposit on the phone and went to pick up special order car in 2+ months. John M - internet sales manager was extremely helpful and responded to emails promptly. He kept me up to date with the delivery date and etc. Saint J is where I will start with all my future Subaru needs. Don't bother with NH or MA dealers.

Terrible place to get Subaru Service !!! Mechanics indicate you need to repair or replace parts…read morethat don't need to be repaired or replaced. Checked with reputable independent repair shop and found nothing wrong multiple times. Buying a car from them also not recommended. Will sell you additional things consumer reports advises you not to buy. THINK CAREFULLY BEFORE DOING BUSINESS WITH ST J SUBARU !

5weeks to get my savana vans transmission replaced under warranty, then had to drive back after…read morenumerous calls to get a copy of warranty. The service manager simply wrote on a copy of the statement.

No, will never go there again. Thousands of dollars in parts and labor, over a month they had my…read morecar. It's still not fixed. So I had to pay them and now go find a mechanic that can actually fix my car.

I was stranded in a terrible snowstorm and had to leave my Honda Civic in the nearby Park & Ride. I…read moreneeded 4 snow tires and had to have them installed on a Saturday. They ordered the snow tires immediately and installed them Saturday morning. While installing the new tires they noticed I had 2 all season tires that needed to be trashed. They placed the remaining 2 tires in plastic bags and put them in my trunk - what a thoughtful thing to do! They also replaced a stripped lug nut, which could have been a real problem in the future. I wasn't sure what time I could pick up the car on Saturday and they offered to meet me on a Sunday (they are closed on Sundays) if that could make it easier for me. As an out of towner, I was treated like a local...amazing service and they were priced very competitively with ANY other tire place I checked. I wish I could give them 6 stars....thank you so much!!

talk about deals on wheels- where else can you get an inspected car in good shape for $1000???? and…read morea honda to boot

The car I bought for $4,500 is a Piece of crap. Spent $1600 for inspection repairs, $3,400 for an…read moreengine, $2,400 for a transmission + to fix the shifter, which total for both was $3,500. I spent INCLUDING the amount I bought the car for, I spent almost $13,000 on this car. 10000% don't recommend this place. It's Worthless

I was on my way from Boston to Canada when the water emergency light came on. I pulled off at the…read morenearest town, St Johnsbury, and asked if there was a repair shop nearby. I was directed to K&S. They graciously took a look at my car even though they were closing up, and then refused payment for the antifreeze fill-up. Thank you K&S. I hope you had a wonderful vacation.

Cory is god sent. In an emergency situation he was able to save us to get back home when my tire…read morewas flat. We seriously had no hope. On a Sunday, every place closed and he was willing to stay a couple extra minutes late to help us. We could not be more grateful and thankful to him. Thank you so much again Cory.

I would do lower if I could......where to begin....new to the state of NH...regsitered my car - and…read moreneeded an inspection. Sounds easy enough. I was just inspected a few months ago in RI - have always brought my car to the dealer for all servicing and have followed the recommended schedule from Subaru and have done every suggested item my dealer has suggested. I was just at the dealer for 4 new tires (recommended) a wheel alignment, and oil service. I'm assuming the inspection will be a lay-up. Not so fast. The expertise here noted some movement in the rear right suspension - and for $750 they'd be happy to fix it. Having just had the car looked at - and no such problem noted - I opted to go back to my dealer with what they folks at VIP cited. I asked them to fix if there was a problem. My dealer called me and said - we don't mind fixing something that is broke - but you don't have any problems with your rear right suspension. I asked that to be put in writing - they said no problem. I called VIP and informed them. They asked to see it in writing and then I would be issued my inspection sticker. I had to schedule a new appointment fot this meeting - and when I arrived - lo and behold - my Subaru authorized dealer's written word was not acceptable. I had an authorized Subaru dealer with certified subaru mechanics review the car. They stated in writing that the car met all Subaru requirements and there was no excessive wear in any of the suspension. I presented this paper to them. Nope, not good enough - they know better. They imply in words and actions that they know Subaru standards better than a subaru dealer and their certified mechanics. They suggest I find another dealer - a not so nice man in beard just about threatened me and stormed off when I stated they went back on their word. Well - I am opting for a different place to complete the inspection. I will never, ever, ever recommend this place to anyone. In fact - I will go out of my way to share this experience with anyone and everyone. You can't fix dumb - and then toss in stubborn and ignorant. Best of luck to anyone who goes to this place.

The BEST repair shop around. Fast, friendly and expert service! Thank you, Burke View Garage!read more

Excellent, excellent shop about a five minute drive from Burke Mountain. We came up from CT for the…read moreweek and had some car troubles on day one. Being from out of state, it can be nerve wracking not having a place you are familiar with. Called up and everyone we dealt with was exceedingly pleasant and professional. After a day to get the new part shipped in, the car was fixed up and ready to go. The price was fair and the work was great. If we were from the area this place would be my new go-to repair shop. I don't normally leave reviews but I wanted to make sure out-of-towners know this is an awesome business and one that they can feel comfortable trusting.

We were traveling through the area and our truck needed an oil change. Berlin City was very…read moreconvenient but we were leery due to all the negative reviews. I'm glad we decided to give them a try. Our appointment was scheduled for the same day we called and everything went smoothly. The shop employees were polite and efficient. We walked around the car lots while we were waiting. A salesman (I don't remember his name) approached and was very helpful even after we told him that we were from Ohio and definitely wouldn't be purchasing a new vehicle in New Hampshire. We were just looking for future reference. Overall, it was a positive experience and we would purchase a vehicle from them if we lived in the area.

The past 12 years or so I have been buying from Berlin City. I have had my vehicle service at…read moreBerlin City. The last time they replaced the fuel filters they tightened the filter so tight that it could not be removed without damaging it. The repair cost over $1,300. I sent a message to Berlin City that they should pay for the repair since the caused it. It was repaired and replaced at Orange Coast Chrysler Dodge in Costa Mesa, CA. They did a great job. Berlin city never contacted me to say whether they would pay for it or not. This service is unacceptable and we will not be any vehicles from Berlin City in the future. I teach a class on customer service. Berlin City will be included in our case studies. "What not to do."

Known them for 20 years. The very highest standards of honesty & integrity! They care about their…read moreemployees & customers!

From the owner: We help people with credit problems (bankruptcy, slow, no or bad credit) to obtain reliable…read moretransportation and a car loan at affordable terms. Most car dealerships are not prepared to deal with the credit-challenged, but that's our specialty; it's all we do. We treat our customers with the respect they deserve, and we finance anyone. No matter what type of credit problem you may have, we've seen it before. Over the past 18 years we've helped over 10,000 people in northern New Hampshire and Vermont get the car, minivan or SUV they want. No other dealer or vehicle finance company in our region has done more in this respect than White Mountain Auto Broker. We can help you! The "White Mountain Auto Advantage" also includes * Low down payments * No credit checks * 12-month, 24,000-mile warranty (no extra charge) * Loan payoff normally within a year and a half * Four convenient locations in northern New Hampshire and Vermont to serve you. Visit us at www.whitemtauto.com.

I seriously regret buying my vehicle from this dealership…read more Within just a few weeks of driving it off the lot, the check engine light came on. Shortly after that, the battery light started flashing. Then I found out it was already due for an oil change. This was supposedly a "fully inspected" and "ready-to-go" vehicle. Clearly, that inspection either never happened or wasn't done properly. It's incredibly frustrating to spend thousands of dollars on a vehicle, trusting that the dealership has done its due diligence, only to end up dealing with mechanical issues almost immediately. I feel completely misled. A reliable vehicle shouldn't come with warning lights and maintenance problems before you've even made your first payment. When I reached out about the issues, I was met with excuses instead of solutions. No accountability, no urgency -- just a lot of runaround. Service department diagnosis vehicles off of CARFAX! General Manager dismisses you when you're trying to explain your frustration! Buyers beware. Do yourself a favor and take your business somewhere that actually stands behind the vehicles they sell.

Asked them to diagnose plow lights problem. They charged $189 for the diagnosis but couldn't figure…read moreit out so They came back for another $300 for diagnostic time. I was already on the hook for ~$200 when I complained the general manager said too bad and because he didn't like my tone made me pay cash to get my truck back. I bought the truck and plow from them ~15 years ago and had them service both over the years. The lights weren't working on the plow, on an old truck and they wanted $500 to tell me what's wrong but could not guaranty that they could tell me what was wrong. I suggest that they are incompetent.