Mike Kilpatrick was quickly responsive to my request for a quote and was competitive with other…read morebids. Not only do both Mike and Jon do great work but they work very hard to leave the house as clean, if not cleaner than when they started the job. I could not be happier with the outcome and recommend that anyone looking to have any HVAC work done to give them a call.

After getting a couple quotes, I was so pleased with the transparent pricing for TCS. Booking…read moreonline was so easy, and with a fast turnaround. Mike was so thorough, clean, and thoughtful. We appreciated his honesty- he was very knowledgeable in his field and that was clear!! We will absolutely be calling him again for our next mini split needs! Thank you!!! And Jody who called and confirmed was so polite as well. 10/10 experience.

I've never left a negative review before, but I feel morally obligated to share my experience so…read moreothers considering mini-split installations can be warned. From the start, the installation process was riddled with problems. Rather than detailing each issue (which the company would likely try to excuse, as they did every time I raised concerns), I'm posting pictures so you can judge for yourself. I strongly recommend getting everything in writing--many verbal guarantees I received were completely disregarded. For example, instead of floor units in my kids' bedrooms, I was given ceiling units, one of which is positioned so low it practically touches my son while he sleeps. Now, as I'm finishing my basement, I had a friend who works in HVAC assess the mess Earth Tech left behind. He estimated it would take 3-4 days and cost around $3,000 to fix. He also explained the risks associated with their work: pipes joined in the middle are prone to future leaks, especially when unsupported, as stress on the joints increases the likelihood of failure. With so many joints, locating a leak would be nearly impossible. Shockingly, much of the system is held together with duct tape. While this may last through their warranty period, it's clear the entire system was designed to last just long enough to shift the responsibility of repairs onto the customer.

BEWARE! These people were inept or in bad faith or both. Made serious mistakes in the installation…read moreof my Heat Pump that cost me more than twenty thousand dollars.

I had a leaky shower into my basement. They were extremely accommodating and timely. Quintin…read morearrived with a texted heads-up which was helpful as I needed to get pet settled in a closed room. Very respectful, knowledgeable, and thorough! I will be calling back to convert to gas appliances in the future! Highly recommend!!!!

Discovered that my water heater tank failed yesterday (Thursday) morning. Called and spoke with…read moreAmanda, who was excellent in getting a booking set for Monday with the mention that a tech *might* get there earlier. Later on Thursday, I was updated that a tech (aka 'Ron R. - Service Manager) was in the locale. He gave me an evaluation in short time and worked to provide as best a price as possible. Installation was then set for the following morning. Ron arrived as scheduled and had the installation completed in approximately 1.5 hours. Excellent job. Communication was top-notch throughout via emails, texts and calls. I have worked with Shahood for several years and HIGHLY recommend them for their dependability, efficiency, quality of work and pricing. Shout out to Mark for the immediate follow up to a post-installation question I entered via the web. Cheers

Owner is rude had a terrible experience working with him. He is arrogant and full of himself and…read moretreated us terribly. Work quality was terrible had to hire another company to fix the issue after they worked on it.

These guys replaced my hot water heater. Very efficient and professional service. Great…read morecommunication. They came when they said they would and left the work area looking clean. I would definitely recommend them.

My family and I have used DiMatteo Plumbing for years and we wouldn't even think of calling anyone…read moreelse! Father & Son are seasoned plumbers that know how to get the job done correctly and efficiently. They are always very clean and respectful of our homes and explain the process so you know what to expect. We find their prices to be fair and honest for the types of jobs they've done for us in the past. Highly recommend.

We had a burst pipe at 2AM during the -2F night we had last week. Needless to say it a was a…read morenightmare. I contacted 4 plumbers and left messages. Only DiMatteo plumbing got back to me-and immediately no less. Never have dealt with burst pipes before I was nervous about the whole ordeal. I shouldn't have been. The guy who came to help us out explained everything they'd have to do and what the cost would be. They did great work at a really fair price (in a situation where I was about ready to pay any amount of money to fix everything!)

I was introduced to Reliable Pipes in 2009 by a General Contractor who was doing a bathroom remodel…read morefor us. Once that job was complete, I have had at least 5 plumbing "projects" - everything from clogged bathroom & kitchen drains to replacing toilets & faucets and would not think of using anyone besides Roy & Eric. They were very knowledgable about fixtures when the project needed that and helped us find components that met our budget. After ordering parts, they showed up promptly to install them (I don't have the time or patience to deal with guys that you need to keep after to finish the job). We have NEVER had to call them back to fix something that they have done. If you are looking for dependable straight-shooters who show up on time and do a great job at a fair price, Reliable Pipes are for you. When they do it, you know it is done right.

We had the same experience as the person above. They don't estimate how much its going to be. It…read moremakes you feel like they just wanted to see how big your house is before dropping the number on you. Once he quoted the job we felt like we just needed to go with it or wait a few more days for another plumber. After speaking with a second plumber afterwards the bill would have been almost half. I asked Eric for an itemized bill but only got what he did with no price associated with it and a smirky comment.

We paid them $1500 to install an Aprilaire dehumidifier about a year ago. It is now broken and they…read morewon't return our calls. We tried many times. Then I called other experts. One said the freon might be low but the machine is still new (in fact probably within warranty). Another said the original vent installation was wrong. I am in a bind and this company won't return my calls

I had new heating and cooling units installed by ECM a few years ago in the late fall. When spring…read morecame and it was time to turn on the cool air, one of the units had a minor issue and they came out and fixed it without any issues. Today, I had issues with one of my units and called them to come out for a service visit. While on the phone, they talked me through some steps to verify and it turns out it was user (me!) error. ECM taking 15 minutes to talk to me on the phone saved me money because now they don't need to come out for a service visit and made me a happy customer. Thanks ECM!