Very good day at Men's Warehouse! Raegan helped with all of my needs and was very pleasant on top of that! Thank you to her!

Chase is the man! I walked into Men's Wearhouse in a panic .. i have a wedding next week and had absolutely no idea what I was going to wear. I approached Chase and greeted me looking sharp and professional, exactly what you'd expect from someone in his role. Without any hesitation, he jumped right in to help .. even after I admitted I was completely lost. He walked me through where the jackets, shared his impressive knowledge of the products, and guided me through long sleeves, pants, and even suggested the right shoes to complete the look. This guy went above and beyond. He turned what could have been a stressful experience into a genuinely enjoyable one. Chase absolutely deserves a raise or some serious recognition. Highly recommend asking for him if you walk in! He just know his shit-- pardon me but the guys is excellent and a subject matter expert. read more

We went on a Saturday for my hubby to get fitted for a wedding tux. It was extremely busy and evident that prom and wedding season is upon us! We had to check-in online to sign up to be seen. The sales associate, Chad, was friendly, personable, and very professional. read more

This was my first time ever visiting a Men's Wearhouse, and unfortunately it left a very disappointing first impression. When my wife and I first approached an employee for help, his attitude immediately felt cold and unwelcoming. His body language and overall demeanor made it seem like assisting us was an inconvenience rather than part of the customer experience. He only showed me two jacket options and made very little effort to offer alternatives or help us find something that fit what I was looking for. Another employee later stepped in and completely changed the experience. She was attentive, helpful, and genuinely seemed interested in assisting us. She provided more options and made us feel like valued customers. Once she had to help another guest, I returned to the first employee, hoping things would improve, but the same dismissive attitude continued. At that point, I decided to leave because it genuinely felt like my business was not wanted there. What shocked me most was learning afterward that this individual was actually the manager. We did not know that initially, which makes the experience even more concerning because leadership should set the standard for customer service and professionalism. I rarely leave negative reviews, but this experience was frustrating enough that I felt it should be shared. As a first-time customer, this location did not make me feel welcomed, appreciated, or valued. read more

If you wanna wait an hour before they even say hi to you, then this is the place to go!

My husband lost so much weight (yay for him) he couldn't have his suit taken in. So, we came to this store and we able to fit him with a new suit. The staff was helpful and knowledgeable, and they had it all pressed and hemmed for him within an hour. Will certainly go back if we need to! read more

had a really disappointing experience at Men's Wearhouse. My husband purchased a blazer, brought it home, and never even took it out of the bag. Two days later we returned with the receipt and the blazer still packaged exactly as purchased, planning to return it since he did not end up needing it. When I arrived at the store, I also had to wait quite a while before anyone even acknowledged me or offered assistance, which set the tone for the experience. Once I was finally helped, the sales associate refused the return, stating it was missing tags. The issue is that the blazer was sold to us without tags in the first place. What made the situation worse was how it was handled. The associate thoroughly inspected the jacket in front of a long line of customers, checking inside and out for sweat stains, which was honestly embarrassing. After doing all that, he still refused the return simply because of the supposed missing tags. To top it off, I was essentially called a liar and treated very rudely throughout the interaction. It felt unprofessional and unnecessary. A simple explanation of store policy would have been fine, but the public inspection and dismissive attitude made this a very uncomfortable experience. Definitely not the level of customer service I expected. And now I'm stuck with a brand new blazer that does not work for my husband. read more

Raegan assisted us with my sons prom tux. She was wonderful to work with. She made the entire process simple and efficient and was truly helpful, patient, and kind. I can't wait to request her assistance with an upcoming family wedding! Thank you Raegan for going above and beyond to make us feel comfortable and special for our son's first tuxedo experience! read more

My husband and I visited this Men's Wearhouse on a Sunday in January in search of a new sport coat and shirt for my husband. They were quite busy but no one greeted us for at least five minutes. Not even a quick acknowledgement of our existence. Feeling ignored, my husband considered leaving, but I approached a sales associate and asked her to help us when she was done with a customer. Another associate eventually approached us and assisted us with our search. The sales associate who approached us was very helpful. He went through all the options and sizes and was patient with us. We were able to find a jacket and a nice shirt to match for my husband. read more

Good quality products and excellent customer service. Reagan was super helpful. She provided thoughtful feedback for styling options and insight for fitment concerns. Men's Wearhouse could use more women like Reagan. read more

My husband and I visited this location on a Saturday afternoon NOT REALIZING its PROM season! So we left and returned a few hours later, in search of a new suit for him. We were immediately greeted-during the second visit-by Trinity. A bubbly sweet and friendly girl. She was very knowledgeable and got my husband fitted into the perfect suit. We had a pleasant and fun visit because of her! read more

Men's Wearhouse - Men's Clothing Near Me - GILBERT, Arizona

Great experience with this location. The manager Joshua was extremely professional and went above and beyond both of my rental and helping me find a lost item. Would definitely come back here for any of my suit rental needs. read more

My fiancé & I have visited this location multiple times over the last three months and most of our visits have been amazing. Brianna assisted us the last time we visited- she offered books, samples, and alternative stores to help our wedding vision come true. My only complaint would be that the company, Men's Warehouse, does not offer sample pieces to be brought home nor do they offer true "appointments". We scheduled a few appointments here and there but every time we walked in, we had to sign in on a piece of paper with others who did not have appointment times. I thought this defeated the purpose of an appointment slot? Other than that, this location is knowledgeable, friendly, and offers a great selection of services. read more

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Went in to get measured and rent a suit for my brother's wedding. They were busy in there but Josh helped us out and was super awesome. He was very knowledgeable and explained the measurements and showed me what styles would fit best on me. Had a great experience and learned a lot about what suits I'm going to want to wear in the future. Thank y'all for the help! read more

Just finished shopping with my fiance for his wedding suit! The guy who helped us, Josh, was super helpful. we had just gotten back from dillards, where the employees were pretty rude to us and not helpful at all. we got so much more help here! great experience. read more

Great client service and great attention to detail! Raelyn and Curt are fabulous, that kind of service is difficult to find in today's market! read more

Found out the hard way that you can't purchase a tuxedo here, it's rental-only. But, that wasn't the sour part. I generally choose Men's Wearhouse for my formal attire needs, and thought of going here to buy a tuxedo for an upcoming event. The selection overall is pretty good, and I've purchased many items in the past, including suits, ties, and full tuxedo rentals as a groomsmen. Sadly, my most recent experience feels indicative of the direction of these stores. I went online to reserve an appointment. That process was easy. I show up at my time, and I had to search out a cashier to see where to go for help. They didn't seem to have any sense of my appointment, let alone that appointments were even available. It was okay because it wasn't busy, so I waited a little longer to be handed off to someone who could help me with the tuxedo. Eventually, another person came out to ask if I'd been helped. When I told her I was trying to buy a tuxedo, that's when I found out they weren't for sale. Then, I pretty much just left the store without much else. It was probably on me to call and ask in advance, but it was just unfortunate that it took me a while to figure it out once I was there, and the customer service wasn't more engaging. I'll probably go back again for other formal wear needs in the future, because they do have a decent in-store selection. Though, I'm more likely to seek out alternatives and look online before I do. read more

Will always go to men's Wearhouse! Purchased suit years ago, need some alterations. 3 days and done! Always friendly and professional!! Would recommend!! read more

They were what you would expect. Not enough people helping out during prom season. For a tux rental with a bow tie, pocket square and suspenders was a little over $200. I skipped the rental shoes because they looked like shiny plastic and found a better looking pair at Target. They had our order ready on time and did a good job of fitting and measuring. read more

Men's Wearhouse - He ended up looking great! - Men's Clothing Near Me - GILBERT, Arizona

I walked in looking for a shirt and a tie. Right as I walked in, Madelyn greeted me and said she would be right with me, as she was helping another customer at the register. Shortly after she approached me and I told her I had a light grey suit and I need a suggestion for a shirt and tie. She said usually pink or white shirts go well as she took my neck and sleeve measurements. I picked out three ties as she opened up my shirt and removed the pins. As she handed me the shirt I asked which tie would go best, and she immediately picked one, saying it would match the suit best. After trying on the shirt and tie, she rang me up at the register. She offered to steam the shirt and put it in a garment bag. Madelyn was professional, friendly and had a great sense of humor. Stellar team member! read more

Very good selection to choose from. Prices are reasonable. I was quickly greeted, however the lady that approached offered little to no help. I explained I rarely wear a suit and was looking for advice. Her standard response was "it's customer preference ". I found the style I wanted and tried it on. I asked her for advice on the tailoring and once again "it's customer preference ". I made the purchase after struggling through the alteration's. What luck! When it was ready Ms. No Help was there. I tried it on and asked what she thought? New response, you're the one wearing it! I asked about dress shirt's and asked what fit would be good for my body type. She said I don't know. The was a gentlemen helping people, my fault for not asking if he could help me. Won't be returning to the Gilbert San Tan location. read more

Horrible. Only reason I am giving 2 stars is because of the young lady that helped me. She was very patient and sweet. Super helpful. Bought a suit for myself and my son. Got my son set up, had to order his jacket. Came in less than a week. I was able to try on stuff and find both my pants and my jacket in stock online. She verified that both were in stock. So I went ahead and ordered them. So a week later, I got my pants but my jacket? Nope , now it's not in stock. I had to reach out 10 days later to find out it's not in stock. I used a coupon code for it. The answer was to just wait, it might come back in stock. How soon I asked? No idea, just check in every 2 weeks. They gave me back my coupon, haha but it expires in less than 2 weeks. So what's the point?!?!! If I didn't reach out who knows how long it would have went without any communication. I asked for a different size jacket and they help out with the alteration cost, not an option. Customer service is poor. In store is great but they didn't have tons of options and sizes compared to online. read more

Regan did amazing at taking measurements and made sure everything was correct. We appreciate your expertise!

I had excellent treatment today from Jared. The store was packed with high school kids getting ready for homecoming and he was being pulled in 3 different directions; helping customers, helping coworkers and talking to their tailor. He was knowledgeable, professional and thorough. He kept me fed with suits to try on, and found an online sale for their store that saved me $120. He was truly an example of customer service for others to emulate. Thank you sir. read more

Molly was fantastic! My brother and I came in last minute to purchase a suit for our uncles wedding and not only did she assist in styling but she was able to put a rush on hemming the pants I needed. She was pleasant, funny and knowledgeable and was a great help in getting my brother and I situated! 11/10 deserves a raise!! read more

I came into this mens warehouse with a problem on my hands looking for a very specific color tie for a wedding. I left the store with the biggest smile on my face and my day totally brightened from the service I received there. Jocellyn, Camila, and Brenda went way above and beyond what an average representative would do and totally solved my problem and made my day! These ladies were pleasant, resourceful, and helpful. I highly recommend going to this location and having these ladies take care of whatever needs you have! Thanks Ladies! You're the best! read more

Men's Wearhouse - My solution - Men's Clothing Near Me - GILBERT, Arizona

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First of all my review has nothing to do with the sales staff at Mens Wearhouse!!! They were professional, courteous, and gave me great service. As for your Distribution Center, My first question is do you have trained monkeys filling the orders, or just a bunch of moron's collecting an attendance award paycheck, filling these orders???? 1. When I picked up my Gray Tux, the Jacket was correct Light Gray, the vest was WRONG, It was Dark Gray. The Jacket was 1 size to small. 2. This led to me having to drive 40 miles in another state to pick up the correct vest and jacket the day before the wedding. 3. Out of the 7 grooms in our party. 4 of them received the wrong clothes. One jacket came up to the grooms mid-arm rather than the cuff. One pair of pants was 3 inches to long. One pair of pants was, well they wouldn't get wet in a flood. The bow tie for a child was an adult size and had to be wrapped twice around his neck to get it pinned to his shirt. 4. The quality of the tux was really poor. The buttons fell of as soon as they were bushed through the button hole and had to be sewn on by me an hour before the wedding!!! All this had to be redone THE DAY OF THE WEDDING!!!! We were told by several people that MENS WEARHOUSE was the most incompetent business for renting clothes. Frankly, you are the last place I will ever go to get apparel. I will also place reviews on every site that contains your business name, which should help to make people aware of your incompetence. read more

Clean store and excellent selection. The people in charge of fitting and helping out with your initial selection process were wonderful. The person I encountered today was very rude. If you come across a pretty red haired employee walk away or come back later. Do not approach! She was clearly annoyed to be there and had no desire to interact with other people. She was very bossy in her interactions with other staff members that I saw and she was very rude to me when I was there to pick something up. The item couldn't be found and she rolled her eyes and cocked her head and looked at me like I was the problem. I had a receipt and she said "that won't help me" and she kept asking if I was at the right location (I purchased the item, I think I should know which location I was at). Other than dealing with someone who should never work a customer service job, everything was as you'd expect from a Men's Wearhouse. read more

I came here at 7:15pm in the evening on a Friday. The ladies that worked in the store never asked me even one time if I needed help. I walked around the store for 30 minutes. I did need help and was ready to buy. Another older gentleman walked in and immediately was asked if he needed help. I am not sure why I was not recognized. I am a big friendly black guy and hard to miss. Now I have to visit someplace else. read more

Amazing service from Gracie! She was very helpful and nice. She helped me over the phone and then went above and beyond in the store.

Chad was absolutely amazing helping my husband pick out an entire work wardrobe. We had gone to another store and were completely ignored. This store was so helpful and friendly! The tailor was fast and attentive. 100% satisfied and happy. read more

Stopped by Men's Wearhouse today to get my husband some suits for work. Hadn't been in a long time so we weren't sure exactly the size or style we were looking for. Mya went above and beyond and spent so much time helping us today. Thank you so much for making our experience a positive one. We would definitely recommend this place and will return in the future. read more

I have never written a review before, because typically I like to consider the benefit of the doubt when it comes to customer service as someone who comes from retail. This case however was not that at all, now the first girl who helped me was just fine but then it came down to the manager. I had went in to exchange for a larger size, and the manager was given to me and my sister so he could return the item I had. As soon as I let him know that I was exchanging a pair of pants he said and I quote "Did you really think you were gonna fit into those pants" now correct me if I'm wrong, but in what world is it ok to say this to a customer?? I shrugged it off in the moment just because I was taken back that he had the nerve to say such a thing to a customer, but if anybody decides to exchange a piece of clothing here that you need for a bigger size don't ask for the manager or who knows he might just fat shame you read more

Gina is a grump. Very poor customer service. The quality of suits is not worth how much they cost. And again, Gina is so grumpy.

The young lady (Camila) that assisted me was great! I was in and out of there in a short period of time. She assisted me with shirt & tie combo for an online job interview later this week. Not worn a tie in 24yrs! I'm happy with the selection of my purchase & the service that was provided! read more

We came in a little before closing and the manager was able to help us really quickly. We got exactly what we were looking for and are happy with our experience. read more

I've gotten a few suits from Men's Wearhouse between wedding rentals and purchasing my own new and custom. Suits cost a lot so there's not much you can do about that. Getting a custom suit was fun but they could have made it more of an experience for the price. It's a good place to get what you need. read more

I have never bought a suit but needed one for my wedding that's coming up and had no idea what I was doing. I got helped by a great guy Colin who was patient and answered all my questions. We ended up doing a custom suit and he walked me through the whole process and explained to me all the different options that were available. If I ever need anything else I will definitely be going back to him for help. My man Colin deserves a raise! read more

HORRIBLE customer service. 1 star only because I couldn't submit with 0 stars.. I should've read the reviews first before having the exact same low quality experiences. No one acknowledged myself nor husband for 15 mins. A red head older lady named Gina or Jennie was VERY RUDE & RACIST.. The seamstress, an older lady with an accent had a horrible attitude.. She didn't want to alter my son's suit at all. The suit was big, I wanted a more tailored fit & she told me it's fine the way it is. Another customer complained about the same thing with those same 2 ladies while standing there. They need to let those old mean rude hags stay home & let the younger generation work. They were friendly & kind. They also seemed relieved & happy that someone actually spoke up against the rude hags. HIGHLY recommend Nick's Formal in Chandler Fashion Square. The customer service & quality suits are top tier!! read more

Horrible experience with this company. Bought a plain black Kenneth Cole suit just over a year ago for a wedding. Paid around $600 + another $100 or so to have tailored, which I thought was excessive. Only wore the suit a total of 4 times, the seat of the pants just split apart, not even on the seam, but the actual fabric itself. They won't do anything to help out. Too bad, so sad. Will never shop there again and will avoid Kenneth Cole products as they clearly suck. read more