We went here as kind of a last ditch effort to find the hookups for connecting our propane tank to…read moreour generator, and I wish we had just come here first. The person who helped my husband find what he was looking for was very knowledgeable, and it ended up being way more affordable than we were expecting. If I could give ya'll ten stars I would we have spent way too long trying to find these parts.

Love this store. So much to get. Rhonda I know her. Always helpful. . Lots to shop local.read more

OMG, I just looked up Willits Power to get their phone number and noticed some not-so-nice reviews…read moreand I am seriously surprised and want to say that I disagree wholeheartedly. This is a small local business that is simply wonderful and a cornerstone of our community. Not only do they carry -- EVERYTHING - you need to maintain your ranch or outdoor property like tools of all sizes, outdoor clothing, etc. etc., they also sell and rent all the important equipment you need to dig, trench, build, garden, etc. at reasonable prices from large scale to small scale. They also fix all your small engine stuff like mowers and weed eaters and do so really, really well. I LOVE this store! They also have dog and horse supplies, houseware, canning supplies - just all kinds of cool stuff. We are incredibly lucky to have this place in our small town and we have always been treated really well. So don't listen to those other reviews at all because Willits Power has what you need at fair and honest prices.

I encourage everyone NOT to support these crooks! They are unprofessional in every way and this…read morelast time will be the last time they ever overcharge me again. Of course, they're also way overpriced as well so why buy something that's way overpriced just to get horrible customer service when you can get it. Cheaper elsewhere from very friendly folks then aren't out to get you.

We've been faithful customers at Friedman's since they opened, and I've always been happy with…read moretheir selection and their service. True, you do have to seek out customer service help, rather than them offering it as you enter, but the help is always efficient and knowledgeable. I'm grateful they're here, so I don't have to go to Home Depot. I'm heading there today now that I know from their website that they have the waterproofing product that I need.

I really am learning how Friedman'is laid out each time I come here to get something. The prices…read moreare lower than the hardware store in Kelseyville. Customer service is lacking at Friedsman's. You can walk in there and no one's gonna stop to say hello, when you're walking through the aisles and you run across somebody, they don't ask you what you're looking for if you need help. If you wonder why your sales are down maybe you should look at this. It's time to start training your staff.

I made a purchase a few days ago for something that wasn't going to work. I wasn't given a receipt,…read morewhich is my fault for walking away without getting it... but I assume since I used my debit card, I could use that to find it in the event. I need to return it. I used Apple tap to pay with a debit card that was compromised later that day. the bank canceled that card (what timing?!) so... when I went to return the item, I was turned away because I could not use the tap method. they could not find the purchase and told me that I should just "sell it on eBay" or Google our corporate phone number if that doesn't work. This was my absolute worst experience with Home Depot's customer service department EVER! I was (not) helped by a young woman named Lily. I don't know how a company would hire somebody with that terrible of customer service skills to be their on site manager. but once I raised enough chaos with other cashiers, I found another manager that was totally willing to help me? and they resolved my situation with store credit. (Amazing!) I was absolutely blown away that somebody would tell me to "sell it on eBay" as my only other option since they couldn't 'prove' that I actually purchased this item in the store. Somehow, my bank records were not enough. I knew exactly what register I bought it on, and we went to that register and looked up the history, found it, and resolved it very quickly!! ... albeit no thanks to Lily. Hanna, the other supervisor on duty for cashiers was AMAZING!!!!! So helpful, nice, and had empathy that totally refreshed my faith. What is up with the younger generation??! No social skill, empathy, or general pleasantness. Like you are being paid to help customers specifically... do the job don't patronize me. Thank you Hanna!!!! Hanna deserves 5 stars but I want this to be noticed! Hence giving one star above the lowest possible option

Terrible service from a "manager" this evening. In the home purchasing process, we have spent a lot…read moreof money here in the last few months. Now we purchased a wood splitter (it was delivered a week ago) that is not working how it's supposed to and when trying to address the issue we get told Home Depot will do nothing for us we have to call the manufacturer and they will charge us to bring it back. The $1400+ we just spent was apparently not enough and they don't stand behind the products they sell. Ready to take my business to tractor supply or Friedman

Amazing customer service…read more Gualala Building Supply is my new go-to whenever I have a home-repair question. I've called and visited in-person a number of times to ask about supplies and what time of year to undertake various projects. As a new homeowner, I am realizing that home ownership entails constant upkeep projects! Most recently, I needed firebricks to line my wood burning stove. When they did not have enough in store, Gualala Building Supply promptly ordered more and called me directly when they arrived. I appreciate their employees making themselves available for recommendations, as well as their follow through on orders!

Good helpful people. Great to have a building supply place here. They've got most of what I need.read more

Combination hardware & grocery store…read more Surprising well stocked for the area! I came looking for large dry goods, storage containers for pasta/legumes, but ended up doing a grocery shop while here. You can find pretty much anything you may need. As with the Gualala Supermarket and Surf Market, prices tend to be higher because of the remote location. Definitely recommend if you are looking for frozen items - as their selection is broader/cheaper than what you see in Gualala! Open daily from 8am-7pm, great place to get staples or odds and ends for the home.

This is well and truly a "general store" with a hardware store, dry goods and grocery. The store…read moreis really well stocked and they have plenty of people working there keeping it tidy and organized. The only things that they didn't have that I was seeking were sewing supplies (like fabrics) but they do have basic sewing notions. Great parking with lots of visibility to get back out on the main road.

I was on the phone over eight minutes with these people clarifying exactly what I needed only to…read moredrive 30 minutes into town and have them not have understood my question or rather not have that tool In stock. a complete waste of my time. I wouldn't recommend this place if you're trying to get things done in a timely manner

Ace is the place!! I just moved and having Ace close by is a total bonus. I've been here a thousand…read moretimes already. Pretty nice outdoor plant selection. Some good price on OUTDOOR plants. They have everything you'll need here! The staff is very helpful and friendly. The coupons don't always work but the checkout people are very nice!

Surprised that this small store had a big selection. They even sell a few snacks. Easy parking.read more

Very knowledgable owners and staff. Always helpful. Have a very good selection of items,…read moreespecially considering the location in a small rural community. Construction and repairs are very much determined by the local HOA, but this place will have most of what you need whether you're full-time, part-time, outside the immediate community or just passing through.

Easily our best home improvement store on the coast at least in my humble opinion. Clean store that…read moreflows well and you can find everything easily. Great staff that is wicked knowledgeable and eager to help. Prices are best In town too and the selection is .

This facility does have a fair bit of quality product, however and unfortunately, the reason we…read moregive two stars is because this "HARDWARE STORE" has totally lost track of what a hardware store is all about. We recently gathered a few supplies and made our way to the register. Some of the items were in pre-packaged bags. Some of them were tiny parts collected from bins, with price's and amounts written on bags. We could see they provided small brown paper bags, along with short pre-sharpened pencils. We spent time looking for what we needed then carefully wrote the amount of money that each item cost, and the number of items for said amount. The total amount of tiny collected items added up to roughly $1.75. At the checkout register, we were informed that the store requires the customer go back and write down separate SKU numbers for each tiny item in the bags, in addition to what we already wrote on the bag the price and the amount. We did not have time to walk all the way back go through the bins again to get the SKU numbers so we offered to pay over the price and give 2 . The store held tight on their policy and would not take the two dollars. Rossi's answer was "NO" The Rossi employee rejected our offer in front of everybody else in line. We kindly asked if it would be possible to have a customer service representative gather the SKU numbers for us while we scanned and purchased the remaining items that had SKU numbers already. Rossi's answer was "NO" We continued with the transaction excluding the items that we had collected from the bins. At the end of the sale, i opened my wallet and pulled out a $5. dollar bill cash for the $1.75. worth of items in the bags. Then asked a Rossi employee if it would be acceptable to pay a huge overage and get the items we needed without having to go all the way back and dig up all the SKU numbers on the separate little items .................. Rossi's answer was "NO" Respectfully, citizens of Albion, FortBragg, Mendocino, and beyond

Our beloved nursury and building supply is staffed with sweethearts, and could use all the support…read morewe can. If they don't have it, they get it for me.

Independent lumber yard thats been in town forever. Sometimes there but not alway open when stated…read more Last couple times its been closed during the middle of the week? Years back it was always run properly, change of owners perhaps? Hard to review or promote a place with such odd hours or lack of keeping said posted hours. Usually wind up driving all the way to Ukiah for a competitive selection building materials and lumber yards that are actually open during their stated hours Do not really like giving one star reviews so rounding up instead of down for what used to be 00652