The froyo and topping selection was great, but the service was terrible. The lady working was in a really bad mood and I asked a few questions and she was rude. I'm sorry you're having a bad day but don't use me as your verbal punching bag. She then tried to argue that the fundraiser flyer I had wasn't valid because she wasn't told. I'm sorry but it says show or mention the flyer and a percentage goes to the FSA class. I was there at the right date and time. I'm really sad to say I probably won't be back because of her. read more

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Never was really a fan of froyo until more recent. However, unfortunately had two negative experiences at this location as of recent which is leading me back out the door - both involving the same young man with curly hair. Each time, he's been rude and accusatory towards us. His eyes do not come off of us during our visits and we are being closely watched as if we committed theft. This makes our experience really uncomfortable. We usually enjoy Menchie's, but this ongoing behavior is disheartening and unprofessional. read more

Visited the place on a beautiful sunny afternoon in Seattle . Lot of options of Yougurt to choose from . The fresh fruit flavor were really fresh . They have small cups for testing and it's very clean . The condiments were also lots and very clean maintained . You need to choose your own flavor and put toppings what you like and bill it. They bill based on weigh and not on number of boxes you take . Reducing one star as person at billing was rude and expression less . They have few seating if you want to sit inside else in sunny afternoon little ahead near to Red Robin their are Benches to sit outside if you want to enjoy sun with frozen Yougurt . read more

Menchie's Frozen Yogurt - Pine apple with strawberry and mango boba - Ice Cream & Frozen Yogurt Near Me - Bothell, Washington

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Terrible experience! Long time customer that was belittled for giving feedback. The 2 people working behind the counter on 11/4/24 on the Bothell-Everett Hwy were completely rude and need a lesson in customer service. Please make sure you tell folks or better yet put a sign up if all of your machines aren't working. Especially when you acknowledged it hadn't been working all night. When I gave this feedback, I got the look of death, was told I needed to pay and was asked why I was being rude!!! Of course I paid but was so taken back that I told them told them they were actually being rude and that they can throw my cup away. Never again. It's called feedback, ever heard of it? Unbelievable! read more

We love frozen yogurt and never regret these calories. Its pretty much self service, where you try different available flavours, add toppings of your choice and indulge in this sweet but somewhat healthier cravings. It has a nice ambiance where you are welcomed with a strong sugar fragrance as soon as you enter. Worth giving it a try! read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Bothell, Washington

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Sometimes can be quite crowded, but the staff are great. The yogurt selection is wonderful and their seems to feel like an endless amount of toppings. Helpful tip: Mondays from 6-9pm you can fill your cup for $7. This is a great deal. Just note it can be busier during that time. read more

Menchie's Frozen Yogurt - Fill up your cup sign - Ice Cream & Frozen Yogurt Near Me - Bothell, Washington

I was really surprised when I showed up because the place had already closed down, even though it was supposed to stay open much later. According to the posted schedule, they were supposed to remain open for at least another hour, but instead they shut their doors early. It felt inconvenient and honestly a little frustrating, since I had planned my timing around what their hours said. In the end, they closed over an hour earlier than expected. read more

Every Monday is Fill Your Cup for $5! It appears they have a decent selection of flavors, but to be honest a lot of them taste the same, especially the fruit ones. Lots of toppings and sauces, and a fair amount of seating. read more

My teenage daughter went in for $5 Menchie Monday and was supposed to buy 2 - $5 frozen yogurt and was charged for $34.20. Her receipt says 2 - 39oz yogurt $31.20. When I called to talk to a manager I was told there wasn't a manager that I could speak to. The girl was very rude and did acknowledge she overcharged my teenager but was unwilling to correct it. After speaking with the owner they told me I should not have sent my daughter with special needs in the the store to get the yogurts. I have never been more offended in my life. read more

The cashier gave us a discount because we were 30¢ off. Great guy. 10/10 would recommend.

YUM! Who doesn't want a bowl full of frozen deliciousness with all the dreamy toppings! The flavors ranged from vegan fruit punch, vegan pineapple, original tart, coconut, mudslide, strawberry, cookies and cream (nom nom nom!!), cake batter, Blackberry twist, peanut butter cracker, grape hi-chew, chocolate, and vanilla snow! The machines were clean and well-working....which is so important to me considering how many people touch them (little kiddos, too!) The toppings were well stocked and not mixed together...also important considering how many hands use them! Well done, Menchie's! We came in for my moms birthday and she was trying to find her birthday email showing her discount. She couldn't find it but the gentleman gave her the discount anyway, which was so nice! We will be back for more frozen treats very soon! read more

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horrible service and the worker got mad at us just for having a sample and then said we needed to buy something then she had both AirPods in and I felt disrespected also gave me aids read more

Nothing spectacular with this place. The owner/staff is rude. I asked if I can put together the two table since the other group put together two table as there are 4 of them. She said "no you cannot." And I asked how are we able to eat with 6 people in the group and she refused to let us sit UNTIL my husband said "there's 6 of us!" And she finally said "you can put together the 2 tables... oh she finally agreed for us to put together the tables because my husband said something... NEVER COMING BACK POOR CUSTOMER SERVICE! TERRIBLE TERRIBLE CUSTOMER SERVICE! read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Bothell, Washington

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Awesome place to chill. Lots of flavors, lots of places to sit(inside and out) lots of parking space... not sure what's missing.... read more

Menchie's Frozen Yogurt - Inside - Ice Cream & Frozen Yogurt Near Me - Bothell, Washington

Came here the other night and the young man that was the cashier was very kind and let us weigh before paying so we could see if we wanted to add more. At another location when we asked to weigh before paying they told us no. Overall was pleased with the taste of the frozen yogurt. read more

Menchie's Frozen Yogurt - Frozen yogurt - Ice Cream & Frozen Yogurt Near Me - Bothell, Washington

I love the flavors and the toppings along with the nice employees would definitely recommend for ice cream! read more

Menchie's Frozen Yogurt - Yummy - Ice Cream & Frozen Yogurt Near Me - Bothell, Washington

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I went two weeks ago with a good friend of mine to catch up after not seeing her for months from being away at school. We walked into the store hours before it closed there were 5 available flavors and some of the machines were just in pieces and were not even put together in a way to be in use at all. The ONLY reason they get two stars and not one was because the people that worked there were nice and friendly and seemed to be understanding about my frustration. The topping was like a 6/10. There could have been and should've been way more options. There was some sort of sale going on the day that went which should mean that there should've been way more options for yogurt and topping choices given that there was a sale and there was a large number of customers in the store. read more

Mudpie flavor and original yogurt tart was my choice! Cinnamon cereal really went well with ice cream. Although, it seems like the owner was there but he seems very edgy over customers don't re-use their sample cups. Lol. Understandable. read more

Redi spaghetti next door to hopefully get lasania was unfortunately closed thus what can I say lol! Well beyond all that I knew that when I saw only the marshmallows from "lucky farms" copy right parody as a topping option it was 5 stars at ultimately second visit to this franchise sight! Not to get two political but there are two kinds of people in this world!........... Those that proactively plan for the toppings as perfect balanced complimentary parings and those that well don't! The masterful composition that I made this evening just to toot my own horn! Includes: Original Tart, Fresh Shredded Coconut, Very vanilla, Takes the Cake Batter, Live from New York Cheesecake and Vanilla Snow into coconut flakes "Mini marsh mellows" Hershies premier white chips, and ultimately gummy bears, is it possible to over think this and take it way to seriously with the verbose importance that it deserves well I just did, Lol! Long story short Thanks Menchies for truly great frozen yogurt! read more

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Honestly some of the worst customer service I have witnessed. Second time here and the lady at the register barks orders. Not a "have a good day" or one nice thing to say. Also as I am coming up to the toppings she goes right in front to sweep the counter. I get being neat and clean but you can't wait until someone gets their toppings?? Overall this is the second time I have come out of Menchies in a bad mood. Great yogurt and toppings, but train your employees. read more

What's that smell? As soon as I entered the premises I was greeted by an unpleasant smell that I can only describe as someone who hasn't taken a shower for several days. There was what I think is the owner or manager sitting at a table with his laptop who did my transaction. The location is pretty sad but the store appears to be clean and all the yogurt bins are filled. I like this location over the one in Bothell on Beardslee, not too many yelling kids and cleaner. But that smell left me quite disappointed. read more

The staff is very helpful! I love the flavors!! Definitely recommend! It is also very nice to relax in!

Got to Menchies at 7:50 today. Google says they close at 9 and yelp says they close at 10. At 7:50, you can tell the machines were shutting down.. the froyo was melted and even the "very vanilla" was straight liquid that came out. The employee was putting away chairs as if he's about to close up shop as more people are coming into the store. I'm really disappointed that this place tries to hurry up and get out instead of wanting to serve customers. read more

The worse tasting tart flavor of any menchies I have ever been to. Have given them 4 chances and each one the same. Never anyone up front to greet 2 out of 4 times. Never ask for smileage rewards number like each other location does consistently, and they don't know how to look up or redeem the money I do have in them. Very poorly trained staff and awful tasing yogurt with sad choice of toppings. They lack any of the toppings I choose that other locations offer: strawberries, mango, kiwi, mini chocolate chips etc. Go to any other location. The tart I had yesterday tasted like a weird soda like taste like fructose corn syrup not sure why but their doing something wrong. read more

This is the better of the 2 Menchie's in Bothell but I don't l know what it is about these places. I think it's the lack managerial experience showing through. I notice mostly very young faces behind the counters and a lack of maturity in the way day to day operations are ran. I could list some examples but I'm tired of typing on my phone already... I will add that tonight we arrived at 9:30pm. The open sign still on, no posted hours on the window or door but everyone that walked in after us was told the store closed at 9:30pm but that they would still be served because they don't really shutdown until 9:45pm.... I googled the store and the posted closing time is 10pm... They are mopping around our feet as I type... it's currently 9:50pm. First world problems right... oh well. On top of that it was $16 for two 9 year olds who didn't even fill their cups all the up.... read more

Don't bother coming here on a Friday night with kids unless you all share the same cup. "$6 fill your cup night" is a total rip off when your toddlers only get about 2oz in their cups. Girl didn't even flinch when I pointed out that's a scam that I couldn't opt out of the gorge yourself with froyo option. Will go to DQ next time. read more

They used to have really good Fro-Yo but the recent month, their Fro-Yo has been a bit bland and not the same density and thickness it once had before. We spoke to one of their staff members and they told us they've been having issues with some of their machines. Until they change their Fro-Yo production to what it was before, we'll probably eat Fro-Yo here and go to another Menchie's. read more

This Menchie's is the best! The pineapple whip with gummy sharks is my fave! Lots of people on a Wednesday night and Tammi was so kind to everyone! read more

The choices in flavors of yogurt and toppings are plentiful. I have tried 3-4 yogurt flavors there and loved all of them but my favourite is Hawaiian Punch. In toppings, they have everything ranging from m& m to various berries. read more

Love their yogurts! Great variety of toppings. From my experience the staff does not discriminate customers based on their willingness to wear or not to wear a mask (not sure about all their places though). Highly recommend! read more

We normally love taking our family to Menchies, first time to this location, owner was rude and disrespectful, yelling at us about samples and blaming us for "taking seconds"...I had not bought mine yet and had my 2 year nephew and made him cry... never going back!! read more

We went to this Menchie's with my daughter and her friends and the owner or whoever was working was rude. He didn't smile or greet you and when my daughter wanted to get more yogurt and tried a sample he had the audacity to tell me she couldn't get a sample because she already finished her purchased yogurt. I told him I was going to buy her more yogurt and she wanted to sample what she wanted next and he shushed me with his finger and took a call. Sadly we won't be supporting this Menchie's again. read more

Love this place! Super friendly early 20 something guy working there the night I came in, he was super friendly. They have lots of different self serve flavors, and lots of sample cups. They have diary free sorbets, as well as low-carb yogurts. So many different toppings. I love the fresh fruit and the mochi options. Their low-carb strawberry-bananna is 45 calories for 4 ounces, and soooo good. I added bananna, mochi, strawberry and fruity pebbles. They have adorable spoons, and a really nice chearful vibe. Stop in, it's delish! read more

Every machine had its light on, which I think meant it wasn't cold enough because there was plenty in each machine. We got the froyo, paid and walked to the car- about 5mins from the time we dispensed the froyo, it was almost all melted by the time we got to the car. I thought the flavors were good until the after taste hit and then it was awful. Basically froyo soup after 3mins. We came on a Saturday around 4pm... it was semi busy. read more

Terrible. We showed up in a limo for my daughter's birthday, with a few of her friends, about a half hour bf closing time. The woman inside TURNED OFF THE LIGHTS & LOCKED THE DOOR. Lost good customers that night, & forevermore, Mrs. Menchie. read more

A small yogurt place with limited seating. Unlike some of their other stores, they don't have a refrigerated section to buy large sized take outs. Although when I asked they said they had certain flavors in the back, just no lids for the containers. Didn't think I'd like any of their non-fruit flavors but sampled their cheesecake and mud pie anyway. I'd expected some really sweet stuff but I was pleasantly surprised. Cheesecake had a lovely cheesecake flavor, not overly sweet and the flavor was very natural. YUM! Mud pie: really good too. So made this my combo for the night! Service was good. Noisy. But to be expected given there'll be families everywhere you get yoghurt/ice cream. Tip: tap-out Thursdays: $5 fill-up 6 pm - 9 pm. One 16 oz. cup @ 32 oz. limit per person! This doesn't qualify for their rewards. read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Bothell, Washington

I am a big yogurt fan, but not all yogurt places are created equal. I was maybe a tad bit skeptical about Menchies, maybe just because it seems they are popping up everywhere nowadays. I decided to give them a go on my lunch break this week, yogurt for lunch! Yum! First, I like that they have a website you can go to and figure out nutritional value, I appreciate that. Second they had a lot lf flavors and they all tasted great, I had a hard time deciding what to get. The toppings bar was plentiful and I was happy to see mochi, cookie dough, and caramel filled tiny chocolate turtles. I found it reasonably priced. I don't fill up my container, I get about a cup or so. It's cost me like $3. The place was clean and I liked they had some cute merchandise for sale. The guy there gave me a free sprinkles button, it's super cute. I'll be back, probably at lunch time, eating delicious yogurt :-) read more

Perfect!! Clean, good prices, lots of toppings to chose from, great froyo We will be back!! read more

This Menchie's is under new management. That in its self will be an improvement! I have noticed the store is much cleaner than in the past and the new owner is very friendly and helpful. I say stop in and see if notice the changes i did. If you have never been in than I would recommend you try it out if you like yogurt (with your choice of toppings!) read more

I take the kids here for a reward. For the end of a hot day. After dinner with friends. For any darn reason at all. Sometimes? They have Dole Whip. It's like Hawaii, but I don't have to get a barefoot full body scan to get there. I love this place. The people that work here are young and very nice. It's cute as heck. There are a million toppings. And you know what else? It is clean! You arent sure of a flavor? Get a sample. It's the best. read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Bothell, Washington