1. Menchey Music Service

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Hanover, PA

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Menchey Music Service

3.0 (3 reviews)
Open • 10:00 am - 8:00 pm

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Bob Haynes Piano Moving

Bob Haynes Piano Moving

(19 reviews)

I wrote an extremely positive review based on my personal experience of how great this company is…read moreso I won't repeat myself -I urge you to scroll through the negative ones (which seem to stay firmly there, even though they are mostly not new) to see the "not currently recommended" (i.e. positive) reviews to read it. Update: I'm not seeing my positive review, so I'm repeating it here: "It doesn't get any better than this! Bob and Kerry are scheduled to take a check with them to pick up my husband's new (to him) C. Bechstein piano in New York. I sent it Fedex, to arrive today (Monday) but, because of snow, Fedex won't deliver it because of a snowstorm. Bob personally volunteered to drive to meet the driver so he could get the check today! What amazing customer service! I know other businesses in this market who wouldn't lift a finger to help out in a case like this! In addition to his "above-and-beyond" attitude, Bob also is extremely responsive, service-oriented, and just plain nice. He worked with me and Fedex to find a way to get the check, and I totally trust him to do an excellent job with the piano." But I do have to ask WHY is my review - the most recent one which would usually be on the top of the list - which WAS showing up yesterday be moved to the "not currently recommended" list in less than 24 hrs after I posted it?? I have written other Yelp reviews and this has never happened - even with 5-star reviews. This smacks of manipulation. Are the other people paying Yelp or what? Why is there this negative tilt towards this company when MOST of the reviews (ALL of the "not currently recommended" ones) are extremely positive? Update: Luckily, the negative ones which used to be so prominent (and so false IMHO) have also fallen off the bottom of the list. So now you can see how so many of us have had great service from this exceptional small company. You can trust your piano to Bob.

Excellent service!!! From calling to follow-up on a quote with Kerry through the actual pick-up…read morein Palmyra Pa to Delivery in Harrisburg Pa., that included taking and discarding an old piano. Kerry was wonderful, she listened to our need and would have scheduled a next day pick-up had we been prepared. The two gentlemen that were sent by Kerry, were the most professional, kindest, knowledgeable and definitely experts at their profession. Communications were the best. We received status calls through-out with updated ETA's. What is also impressive was their concern for their client. The original scheduled pick-up time was impacted. They did not assume that we would hang around, they asked if it were ok to still pickup and deliver. The delivery involved navigating through grass to a lower level; and removing a older heavy piano. It must have been made not be moved. I strongly and highly recommend their services.

Congressional Piano Movers

Congressional Piano Movers

(16 reviews)

I have used Congressional Piano movers three times now. I hesitate to give a poor review to a small…read morebusiness, but if you choose to use this company, you should be aware that the scheduling/booking process is extremely poorly managed and unreliable. The movers themselves are excellent and competent, and have moved my upright piano in and out of some very tricky spaces (with stairs and sharp turns). So if you have a tough move, they will most likely be able to do it. However. Two out of the three times I have booked with them there has been a major mix-up with my booking. The first time, I called weeks in advance and booked a date. I asked for an email confirmation but never received one. I called a week out to confirm, and found that they had completely lost my reservation. They could not come on the day I booked, which caused a big issue with moving out of an apartment. I chose to use them again the next time I moved, because I know the movers do their jobs well. (I now feel that this was a mistake). This most recent time, after I had made it clear in my booking that it needed to be after noon because of my work schedule, I was essentially guilt-tripped into moving my time slot to very early in the morning, because they had managed their own schedule poorly. When I booked initially, it also took several emails and phone calls to get a confirmation email from them, which I had hoped would guarantee that they didn't try to change my time. Obviously that didn't work. I want to support these folks as a family-run business. But I will never book with them again after the stress and hassle it requires every single time. Update - And this is fun, even though my piano move was on December 11, they have only just now charged my card for the several hundred dollar charge, on December 21. When I paid, I had to read my credit card number over the phone to someone. So I guess my credit card number has been sitting, written down on a piece of paper in their office, for 10 days. And they only just now remembered to charge it, with no notice. Extremely unprofessional.

Do not use Congressional Piano Movers, mixed up the date in which they were suppose to come, did…read morenot confirm that they were coming, and did not pick up the phone.

Menchey Music Service - musicalinstrumentsandteachers - Updated October 2026

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