I am writing to express my dissatifaction with Jims Guitars. I purchased a Vintage Fender…read moreamplifier 1964 Bassman and matching Cabinet at The Philly Expo show July 2022. I spoke at length with Jim the owner and he assured me that it was in perfect working order. As it turned out the amplifier Red plated and began to smell with the odor of burning electronics. Very distorted and virtually no output! The amp need extensive repair from a qualified tech. Full Cap job, full Tube replacement, grid resistors, rewiring of many items including the A/C cord. I contacted Jim and was told "there could be tube problems best get it checked" I was misled and Jim made no effort to rectify my issue. I feel he did not act in good faith. Buyer be ware of Jims Guitars!

Chuck levins is the one of best music store in the country. Definitely the best in the dmv …read more actually a dc institution for decades family run business. I have bought guitars. PA systems amps back in the day and also recently Got a kick ass deal on a custom shop Gibson Flying V .thanks Pete . Great service always any problem they take care of it . wide selection of top brands and good deals. i always go to the store . So far as online I can't really can't say except call them they have more stuff then they list and get a deal . I had a keyboard shipped to Texas for my daughter went fine. . I highly recommend the place . Great place for beginners or professional musicians. They have it all !

Bought some smoke for my smoked machine and it doesn't work properly. I left messages and emails…read moreand didn't even get a call back.

I bought a guitar through Reverb which was unfortunately damaged during shipping. I sent a message…read moreand Nick was very professional and responsive in getting the situation resolved. I would trust buying from them again. Great job!

A old 1980s Kramer solid body six string with Floyd Rose whammy emerged from a family closet…read more Something/someone had gotten into the pots and wiring harness. It was ugly. When plugged in the guitar made no sound. As a possible first timer, I called the shop and was referred to Zack. We talked and I explained the problem. While talking, I got the sense that he knew what to do. New wiring harness. New pots. Setup. I brought the Dead Kramer in, having stripped out the wiring harness. Zack told me, probably two weeks. As I left, I saw pots in blister packs for sale on the wall behind the cash register. That gave me confidence that this was the right place. About a week and a half in I called and he told me it would be ready by the end of the week. I waited until the beginning of the next week. I did have to go back to get the Floyd Rose handle, but no big deal. Zack had it. The Kramer is now in the hands of a 13 year old who is learning Rush licks and Dropped D tunings. Mission Accomplished. I'll be back.

Thanks! Brought my dusty old Spanish student guitar in for new strings, and to be generally…read morechecked out. Recommendations were right on point. Easy communication. Lucky to have a speciality shop right here in Fairfax!

Great selection of classical and flamenco guitars, some electric guitars too,the owner is…read moreknowledgeable and fair with his prices, highly recommended this place!

Kind, knowledgeable people who really know guitars. Total guitar heads. They helped me find the…read moreright electric guitar, then their luthier tinkered with my difficult-to-play acoustic guitar--turning it into an easy-to-play beastie. Now they're fixing an ancient-but-beautiful classical guitar for me. Laid-back, gentle people who love what they do.

From the owner: Offering a wide range of lessons, rock ensemble, instrument sales, repair, expert advice and…read moreappraisals.

Music Go Round has an excellent of pre-owned instruments and gear. I play the guitar and drums and…read morefound that the selection in both categories was much better than average. They have a really nice layout of drums and guitars to tryout. The staff are more attentive here than any big chain store. They repair, provide lessons for the most popular instruments, carry new gear, buy used instruments, and sell pre-owned instruments. If you live in or near the Baltimore county area this store is worth checking out. I'm so glad I live near this Music Go Round.

I purchased a $1200 mandolin. After playing it for a while, I realized that I needed an instrument…read morewith a louder volume. I was within the 7 day return window and Music Go Round gave me a credit with zero hassle. I appreciated that and will shop there again.

As an online customer I was a bit apprehensive about buying a vintage guitar from a dealer outside…read moreof my own state. I can assure you that Garrett Park Guitars is a trustworthy shop! After my wire transfer was completed they shipped the guitar out on the same day. It was expertly packed and the communication throughout the purchase and shipping process was stellar. Even the service after the sale was remarkable! Rick (the owner) and Alex were easily accessible and answered every question I had with patience and professionalism. I've been a full-time musician for over 30 years and I can recommend Garrett Park Guitars with complete confidence! This is a shop that runs on the old school policy that the customer comes first. Thanks so much, Guys!

Decent selection of pedals that I gazed at for about 10 minutes, but no one seemed to think I…read moreneeded assistance or might want to try out any. Not sure I need to go back.

I had a vintage hollow body that needed a re-fret and made the long drive to drop the guitar off…read more The good = the removal of the frets, and re-planing of the fretwork is the cleanest and most conservative I've ever seen. He also pinned the floating bridge in a really neat, clean, and innovative way. The turn time was less than two weeks. The bad = The final charge was over $100 over the estimate, and they didn't inform me of this before hand before I made the long drive to pick it up. The new frets were too high and not crowned properly, so it was painful to play. The frets were squared off and not rounded. I couldn't afford the time and money to make the drive again to have this corrected, so I had to pay somebody else to correct the work (by leveling and re-crowning the frets). I now have to ship my guitars out of state for fretwork since there is nobody good in the DC/Baltimore area aside from a few hobbyist working out of their homes. I've definitely seen worse fret work than this, like I said, I was impressed with the care taken with the removal of the old frets and re-planing the fretboard. But the re-fret felt incomplete to me and the extra unexpected charge was a kick in the gut.

If you ship your guitar to get work done here, be prepared to wait at least half a year to get it…read moreback. No joke. Don't believe them when they say it will be several weeks to a month. I shipped my guitar to Philtone years ago and had them PLEK and set up my guitar years. Didn't hear back for months and didn't want to seem like I was too pushy. After four or five months, I started to get a little anxious so I emailed or called them. They said it would be soon. I ended up getting my guitar six or seven months later. It's known in the guitar community that time management is this place's worst attribute. I've read a number of complaints about not hearing back and waiting forever.

Ever since my first review over 14 years ago this shop keeps getting better and better! I'm used…read moreto other chain guitar shops that only chat with the guy who's with me but action music treats everyone the same! Hilarious (dis)respect! Jk. They are amazing and make everyone feel welcome! I stop by time to time to browse and purchase items or get service done. I would highly recommend as I was expecting a restring of an acoustic and a small electric guitar repair to take a few weeks but I was in and out in under 30 minutes. I really have to thank Mr. Matt and the rest of the incredible staff. It makes me want to continue my music journey and come back very often. A big plus is their location now. Parking is ample and signage is clear!

I want to thank Mr.Mike for helping me figure out if my parts were genuine. Awesome dude. Always…read morehelpful when it comes to gear! His Knowledge is very extensive and amazing! Love that guy! And also want to thank John and Matt for the Mods to my guitar. Its always love when i come here, i drive an hour in traffic just because i know these guys are human and know their stuff! Always good Vibes and Beautiful instruments here! If you want a Rare and Unique guitar or amp, simply walk in and see what speaks to your soul! Im beyond happy with my last visit. Legendary Guys and Legendary Shop. Thanks Guys

Baltimore Brass is a fantastic music shop. I sold a tuba though consignment and sold them several…read moretuba mouthpieces. The staff there are easy to work with, quite knowledgeable, and professional. I highly recommend them.

The good news is that they were able to clean and repair a 90 year old SilverTone Cornet from a…read morefamily estate sale. It was finally sold on consignment after 2 years and several price reductions. The bad news is that they performed unauthorized repairs after the initial work, without explanation, which they then deducted from the balance paid out to the estate. Further, when I discussed this several times with Chris Greco, he assured me it should have been handled differently, and would issue a refund for that unauthorized work after discussing it with Linda. Months later I have no updates and no refunds as promised. I understand the work is specialized, but don't hide what you're doing. At this point I have lost any respect for the business and how they do things.