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    4 years ago

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    Chuck Levin's Washington Music Center

    Chuck Levin's Washington Music Center

    3.7
    (173 reviews)
    $$$

    Chuck levins is the one of best music store in the country. Definitely the best in the dmv …read more actually a dc institution for decades family run business. I have bought guitars. PA systems amps back in the day and also recently Got a kick ass deal on a custom shop Gibson Flying V .thanks Pete . Great service always any problem they take care of it . wide selection of top brands and good deals. i always go to the store . So far as online I can't really can't say except call them they have more stuff then they list and get a deal . I had a keyboard shipped to Texas for my daughter went fine. . I highly recommend the place . Great place for beginners or professional musicians. They have it all !

    Would not shop here again. We picked up an online order and we were not given a bag or a receipt,…read moreeven though we asked for one and the worker said we didn't need it because we had the one on our phone. We walked to the next building that had all of the guitar supplies and greeted a security guard at the front, he saw the online order in our hand when we walked in. I made direct eye contact with him. My mother and I walked around and looked for pedals and other guitar accessories. We had started to carry around things we were intending to buy. We headed towards the back of the store with the midi keyboards. The security guard from the front followed us to the back of the store and ordered us to come to the front and make an itemized list of the things in our hands. I told him that we hadn't paid for the items in my hands yet and that we were shopping. It was very confusing to me because he was inhibiting us from shopping. I asked him directly why we were being singled out when the store was full of people. He was very rude and I believe it had something to do with our race as we were the only black people in the store. I was adamant on wanting to know why he was singling us out and he continued to talk in circles. I demanded to know why I needed to come to the front again and he would not give me a reason so I refused to come with him. Another employee saw that this was becoming a situation and diffused the situation. This interaction was very demoralizing and they humiliated my mother and I by accusing us of theft when we had done nothing wrong or suspicious. He yelled at us in front of everyone. I would not come here again and will continue to take my money to the Guitar Center down the street.

    Philtone Guitars

    Philtone Guitars

    4.1
    (10 reviews)

    I had a vintage hollow body that needed a re-fret and made the long drive to drop the guitar off…read more The good = the removal of the frets, and re-planing of the fretwork is the cleanest and most conservative I've ever seen. He also pinned the floating bridge in a really neat, clean, and innovative way. The turn time was less than two weeks. The bad = The final charge was over $100 over the estimate, and they didn't inform me of this before hand before I made the long drive to pick it up. The new frets were too high and not crowned properly, so it was painful to play. The frets were squared off and not rounded. I couldn't afford the time and money to make the drive again to have this corrected, so I had to pay somebody else to correct the work (by leveling and re-crowning the frets). I now have to ship my guitars out of state for fretwork since there is nobody good in the DC/Baltimore area aside from a few hobbyist working out of their homes. I've definitely seen worse fret work than this, like I said, I was impressed with the care taken with the removal of the old frets and re-planing the fretboard. But the re-fret felt incomplete to me and the extra unexpected charge was a kick in the gut.

    If you ship your guitar to get work done here, be prepared to wait at least half a year to get it…read moreback. No joke. Don't believe them when they say it will be several weeks to a month. I shipped my guitar to Philtone years ago and had them PLEK and set up my guitar years. Didn't hear back for months and didn't want to seem like I was too pushy. After four or five months, I started to get a little anxious so I emailed or called them. They said it would be soon. I ended up getting my guitar six or seven months later. It's known in the guitar community that time management is this place's worst attribute. I've read a number of complaints about not hearing back and waiting forever.

    Jim's Guitars - guitarstores - Updated August 2026

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