I love Bill's Music, tbh. The only thing I don't like about Bill's is that they close at 6. I…read moreunderstand why, but it does mean I have to hurry to get there after work. That all being said, I make sure to rush to Bill's when I need stuff because the alternative is going home and then going to...well, another store with an instrument in the name, and that has never been a good experience unlike Bill's. A few years ago I made an online purchase for a used pedal from Bill's. I showed up to get it and as it turns out, they had no idea where it was. They had spend an hour looking for it after I purchased it, and then they spend another 20 minutes looking for it after I arrived. To make it up to me they offered me a brand new version of the pedal at the mid point of the difference between the used one and the new one. I took that offer because it was a great deal. Since then I have bought 3 more pedals from them over the years, a microphone, and a whole lot of accessories. If I want to purchase another guitar at any point, I will definitely hit them up if possible.

Stopped in to Bill's this morning looking for a less expensive guitar to set up for slide-only…read morework. I didn't find anything to surpass the Firefly product in bang-for-buck. While there, I recalled I needed a male to male 1/4 inch adapter. I found one and was looking for other similar items for a project I'm working on. Before I got much further, a young man approached me and suggested in was time to check out and he would "escort" me to the cashier. The clear implication was that I was attempting to steal this little item. This young man clearly needs more education in reading people. I was pretty insulted and I will never have a need to return to Bills Music in Catonsville Md. There are numerous other places to purchase their product line without the rude, passive-aggressive treatment.

great shop. I've been taking lessons from Randy for several months and I couldn't be happier. he is…read morepatient and extremely knowledgeable not to mention a great player and teacher. the entire staff is built of helpful and knowledgeable people who really care and love and appreciate music.

I live about 15 minutes from this place. I had purchased a Ukulele from the Bill's down the street…read moreand had that for a couple years until I learned guitar. While searching to buy my very own guitar, I found this store and actually changed my mind about wanting a guitar. This place has a wonderful selection of Mandolins of which I bought an Eastman A-Style Mandolin. It is absolutely beautiful and well worth the price! I visit every now and then, and this place isn't just for high end guitar collectors. They have MASSIVE amounts of other and more affordable yet still fantastic stringed instruments. Since the Mandolin, I bought a used Martin & Co. Backpacker Guitar for $199. It came with a great gig bag and the guitar is great. Apart from the products, the atmosphere is great. People may come in and play guitars, mandolins, ukuleles, basses, or banjos freely in the store. It's really cool and it helps that the staff is so very kind and helpful. If you want to get into string instruments or already love them, I'd absolutely recommend going to this store. They really have a fantastic location and are worth every penny I spend there.

This place was so great for renting my son's violin. They had a promotion for $20 for 3 months…read more Then the price increases per month but the opening promotion is a great deal to see if my son likes the violin. They also have all the music books available for purchase. You can tell them what school your child is in and they will pretty much take care of the rest.

I brought my guitar in for repair and they did a nice job. Very professional. I will definitely…read morebe back!

BEWARE! This is a…read morelong story, but I feel like it's important for prospective future customers. The short version: Nick is shady, he keeps you running around in circles putting off delivery, delivers the wrong piano, and then avoids paying you the money you are owed if you sell on consignment with him! The details: I purchased my beautiful satin black Baldwin model M from Nick back in I think 2015 or 2016, the purchase was smooth, and I appreciated the quick delivery and the tuning that came with it. If I were only reviewing on this, I'd have given a much higher rating. Fast forward to 2022: I approached Pianoman because I was in a situation where I could no longer keep my piano, we agreed that he would take my piano and place it on consignment, and I would receive $5,000 within 10 days of its sale. This sounded fine to me but then started the problems! This agreement was made on 5/27/2022, Nick knew I was on a time crunch since I was doing this because I was moving....8 emails (with few responses from Nick), and nearly 4 months later on July 9th, 2022 they FINALLY came to get my piano for consignment. I check in via email regularly (once every month or so) to see if the piano has sold yet, every time the response is the same, something along the lines of "not yet, we will let you know when it does" Getting my piano back: after about 6-7 months of no sale, I was in a position to take my piano back again, I message Nick again on 3/17/23 to confirm that it still hasn't sold and to arrange delivery, and he agreed to send it back. 2 1/2 months and 52 emails back and forth (where he kept promising delivery and then pushing me back week by week) later they finally call to tell me my piano will be delivered that same day (4/24/23). Great! The truck arrives, they uncover the piano... It isn't my piano!!! They send me a gloss black Baldwin Model R, mine was a satin black Baldwin Model M. I refuse delivery and instantly messaged Nick. He tells me they need to work out what happened since they are in the process of moving stores (no excuse for delivering the wrong piano) The excuse: A week or so passes and he finally tells me that the mix-up was because he had SOLD MY PIANO MONTHS AGO! And somehow "didn't realize it" (really? I doubt that). Now he tries pushing off paying me: He then tells me he will send me the $5,000 he owes me the next week or I could take that same value off the sale price of a new piano. I agree to the $5,000 (though the agreement was for the $5,000 to be sent to me within 10 days of sale, which clearly didn't happen since the piano was sold months prior without my knowledge... I should have demanded interest in addition to the $5,000 for holding my money for so long). He promises I will receive my payment by 5/2/23...Well, surprise surprise, the day he promises to send the money comes and goes and I still don't have the 5 grand. I email to see what was up and he tries to push it back another few days because "he is moving the store and his computer is down"... Not my problem, he knew when the money was expected (after all, it was the date HE promised) and this has now been a 9-month goose chase with him. Finally, on 5/5/23 he sends the money he owed me, but he waited until so late in the day to work out the transaction and banking that it nearly was pushed back again.

I wasn't going to write a review - since I just was browsing through here, but the staff was really…read morenice. I was clear up front - I'm just curious about the price of a piano, deliver, maintenance to see if one would be in my future or not. The woman working seemed happy to talk about different types of pianos, opening up a few to show off a couple that had beautiful inside. She explained the purchasing options and was happy to let me play a few chords on each one to get a feel for the sound differences. I love music stores that let your browse a bit. The Piano Man carries well refurbished used pianos for the most part. They will deliver, move, tune and repair pianos. Most come with a warranty of at least 5 years, some more. Depending on your credit, you can pay in installments, which I suppose if you're a professional pianist having one now instead of saving up might make sense - I didn't ask about terms for this. You can also put a down payment to hold a piano, like any used instrument store, but this is you paying to hold the instrument. If you decide you don't want the piano, that deposit is forfeit. So don't put one down until you're positive you will buy the piano.

I have been a Bannar customer for over 40 years, first with Harold Bannar, and now with his son…read moreScott ,who inherited the business when his father retired. Scott is knowledgable and trustworthy. He knows everything about pianos there is to know and is truthful when he imparts information. He has tuned my piano for decades and notifies me when it is time to tune again, a service that removes a tiny piece of my bundle of things to be remembered on a yearly basis. Scott is personable and I look forward to seeing him when he arrives. I recommend him without reservation!

I called Mr. Bannar on a Tuesday and was able to get him over to tune my baby grand piano that same…read moreweek on Thursday. He was excellent and explained what he was doing and why he was doing it. My piano was severely out tuned as it was taken apart and moved from two different location and wasn't tuned in years so he recommended it being tuned twice which he completed. I will continue to use him for as long as he continues to serve my area.

Business model appears to be that of a trust funder not having to sell anything or pay bills?…read morePrices are beyond overpriced when coaxed from salesman. Beware of businesses that put codes instead of prices on the price tags. Looking for the uninformed shopper. Before paying bring an expert to check for refinish work, changed parts, repairs and damage to the guitars on display. Proceed with caution and facts.

An incredible shop if you're into rare vintage guitars. Owner Bruce is the most knowledgeable…read moreperson I've ever met when it comes to guitars. He has detailed knowledge of every year of every brand of guitar you could be looking for. A lot of the guitars are in the $6k to $12k range and some especially rare ones that are in the $50k-$100k+ range. The best vintage guitar store I've come across.

I took piano lessons from Deborah for a little over 5 years and now my child has been taking…read morelessons for about a year an a half. Deborah is extremely professional and talented. I feel she's a bit of a diamond in the rough compared to other piano teachers of her skill level. Her prices are very reasonable considering her level experience. Deborah is extremely dedicated to helping each student reach their maximum potential. I highly recommend lessons from Deborah if you or your child are ready to take piano seriously and are willing to put in the time and effort to succeed.

Both of my kids are enrolled 6 months ago. Ms Deborah is a very good teacher. She has her own way…read moreto help the kids having a very solid technique. She also let the kids know they have to stay dedicated. I see huge progress of my two kids in the last 6 months!

What ever happened to customer service? I called to see if I…read morecould make some changes for my sisters piano and drum lessons, where there seemed to be a little problem with the scheduling. The call didn't end so well because it felt like I was talking to a brick wall. Later on that day I had went in to drop my sister off for her drum lessons and saw Emily. I tried to resolve the issue with scheduling but she kept on going on and on about the phone conversation we had earlier, FOLLOWING me around the store yapping. I asked her kindly to "stop" but she said she needs to say was on her mind. The owner of the store was there and didn't even try to stop her from following me around.WTH!!!Later on she admits that she is pregnant. So am I! 5months to go! I don't see the correlation between her emotional sadistic issues, pregnancy and trying to re schedule an appointment . Word of advice Emily, go see a damn shrink instead blowing up on your customers.

Interesting to hear what the first reviewer, Lina K, had to say. For me at least, the workers there…read morewere very kind and professional. They did not seem to have any attitude at all towards me. I know a friend who takes lessons here and she seems happy and learning just fine. I went to this shop awhile ago to get some equipment for my guitar and the sales associate helped me find me the item within a second! It was amazing to see all these customers though because I will be honest; it is little hidden inside this little corner. It is behind the Starbucks so maybe that is why? yet overall, their store return policy on items and everything seem fair and great. I would recommend my friend to take lessons or rent from here just because they have rent-to-own it system.