1. Stancill's Guitar Studio

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Kensington, MD

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Stancill's Guitar Studio

5.0 (3 reviews)

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7 years ago

Excellent repair of my son's acoustic guitar. You can't even tell it was broken. Very reasonable rates. I highly recommend Me. Stancil.

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9 years ago

They did a great job of setting up my Fender bass, which was in desperate need of adjustment.

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13 years ago

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Chuck Levin's Washington Music Center

Chuck Levin's Washington Music Center

(176 reviews)

$$$

This story starts off in guitar center. Went in to purchase a $1K+ drum kit. They had it in stock…read more They would NOT take it off the shelf for me to play. I told them I didn't actually need to play the assembled kit but absolutely needed to hear WTF it sounds like so was only asking to take it off the shelf for me to strike each drum a few times. They refused and told me to go to YouTube to hear it! While it was right TF in front of me. Went to Chuck's, found a similar set but it was $300 more expensive than I wanted to spend. The guy at the drum counter assembled it in the middle of the store drum area and even brought out additional cymbals that they had to get from storage for me to try. Purchased it on the spot. All these terrible reviews on here but... It's either here or Guitar Center so pick your poison. Zero other options in the area. And they have the best guitar tech in Maryland. Have taken 4-5 guitars to him over the years and received perfect service. One bizarre thing- there is no need for 3 security guards. Does this place get jumped all the time? Might as well just hire a cop.

I bought an item with Free Shipping. It did not work out and I returned the item, brand new, never…read moreused. I paid to send it back. I looked at my band statement and saw over $35 was deducted from the total. I was told that shipping was deducted from my refund. I really do not understand this. The company advertises free shipping...but if you have to return the item, then all of a sudden the shipping is not free? I paid $156 for the item and was penalized another $19 because I returned it. Maybe I am being unreasonable but I think this is not right. Either shipping is free or it isn't. Don't say one thing and then do another.

Guitar Center

Guitar Center

(127 reviews)

$$$

Guitar Center can be hit or miss. This experience was a hit. I brought in a guitar ordered online…read more(risky) as a Christmas gift because the action was off and I was concerned about the integrity of the neck. The store was pretty busy the night before Christmas Eve, and the two dudes working were clearly outnumbered by customers. After not too bad of a wait, Kai took a look, agreed the action wasn't right, and even though the regular guitar tech wasn't there, said he might be able to fix it. And he did--he fixed it well, in a way that felt knowledgeable and trustworthy. Suddenly, the guitar played great. I was impressed by these two guys juggling various things and making it all seem easy.

Some people might think that if someone's walk around the store looking for something, maybe an…read moreemployee would help them. I literally want from the right side of the building to the left side of the building looking for a guitar tuner, and it was my first time being at the store. There's about 10 employees walking around talk to each other at the register and the security guy doesn't even look up for his computer at the front door. Not to say Amazon is green and everything, but I was looking for something simple so I might as well go to Amazon. They were talking so much at the register didn't even look up to see who was around. They were letting a customer eat at the cash register if I can't expect good customer service I just put down the item and left.

Stancill's Guitar Studio - musicalinstrumentsandteachers - Updated October 2026

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