I had such a great experience at Menards thanks to the incredible help I received from one of the employees. I came in needing doors, frames, and molding, and I honestly had no idea where to start. He was extremely patient, kind, and knowledgeable, taking the time to explain my options and provide thoughtful suggestions on what would work best for my space, including design ideas and layout recommendations. He truly went above and beyond to make sure I felt confident with my choices. His willingness to help, answer all my questions, and provide excellent guidance made what could have been an overwhelming project feel much easier. This is the kind of customer service that makes a difference. I greatly appreciate his professionalism, patience, and dedication to helping customers . read more

Menards - Hardware Stores Near Me - Morton Grove, Illinois

Menards has such a wide selection of home and hardware items. I mainly went to look at the garden center to start some vegetables from seeds. They have a pretty impressive selection of soil, soil amendments, and fertilizers amongst garden decor and other sundries. If you're here for the first time as I was, it was honestly a little difficult to find the right entrance to get to the garden center/ outdoor entrance. When I had the items I needed, the outdoor registers were all closed at the time, so I had to wind my way back into the store. Not a huge deal, but just a head's up. They had some mini potted herb gardens for sale when I went, but all of the plants looked a little wilted or had seen better days. I can't speak too much on the other areas because I didn't need anything from hardware or cleaning supplies to name a few. However, I do know that they use a ton of mail-in rebates if that's of interest. Check-out was a little confusing: I remember that I had to maneuver a little differently with my cart since their process was different from most other stores. Not terribly difficult and the cashier was friendly about it. There was just no clear way to know how to navigate the register for the first time until you chat with the check-out clerk. Parking is generous but a little busy in an expansive private lot. read more

I don't frequent this Menards location very often but it can be handy.  We were nearby and swung in for my favorite Menards item - 4 cup coffee filters!  They have the best deal of all the stores out there for whatever reason and currently it's 200 basket filters for $1.98.  Furnace air filters and light bulbs are a couple other favorite and routine Menards items for me.   This Menards has a huge parking lot and there were a lot of cars parked there on a Saturday morning but all those people apparently weren't visible in the store and I don't know where they went.  Oh well, it's nothing to lose sleep over and thumbs up for this Menards in any event. read more

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Been shopping at this location for over 10 years. This is now the second time was accused of sterling while having the receipt in hand. The management and shift management need to be disaplined or terminated. This is not a friendly location to shop at. read more

On 02/07/2026, I purchased (2) light fixtures at Menards - Morton Grove that were not in stock and had to be ordered. The ordering process was outdated (print invoice bring to cashier transact), but I moved forward anyway. The issue: the order showed as delivered in two separate delivery updates, but I only received 1 of 2 fixtures. I checked with neighbors and waited through the end of the day in case the notification was premature--nothing. When I tried to resolve it, I was bounced around repeatedly: Clybourn told me I had to contact the Morton Grove store since that's where I purchased. Morton Grove told me they "couldn't handle it at the store level" and offered to email customer support for me. Customer support then told me the opposite--that they forwarded it back to the store and the store would contact me. I spoke with multiple managers. One told me there was "nothing they can do" because it showed delivered, despite no proof and one item missing. Another said they'd look into it, didn't follow through, and I had to keep calling back for updates. I later learned a third-party delivery partner (Spee-Dee) was involved and that I apparently paid extra for this, but it was never clearly communicated. As of 02/16/2026, I still have no resolution, no proof of delivery (photo/GPS/scan details), and no replacement/refund. This fixture was expensive and part of my new home renovation, and I've now wasted hours trying to get basic follow-up. If you order anything that needs to be shipped/delivered from this location, document everything and be prepared to advocate for yourself. Or better yet just shop at Home Depot. read more

I love this place. Don't enjoy going to lowes or home deport. Just something here is different from those two. This store is unique in its own way. Sometimes in the summer you will find unique antique ford cars driving around there. Coming here I can find almost everything and other stuff I thought I need but more. They do have a bags of different type of nuts and chocolate cover pretzels. read more

Save big money at Menards. And I do, I never leave this store without buying something. They even have a great food and candy area. Today I bought a great looking flannel shirt, better than Macys! read more

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Save big money at Menards Did I save big money today? I don't know but they still have the everything rebate banner up and that needs to come down because the sale is over. However, I will say that the staff is always helpful and knowledgeable. I asked two employees where the squeegees were and both immediately told me the aisle number. That's impressive. The jingle is ingrained in my brain. Sing it with me: Save big money at Menards read more

I've always had good experiences shopping at this Menards. Staff and management have always been attentive, kind and patient. I liked going there. But during my most recent visit tonight was very far from that. I approached the check out lane with my purchase (a folding workbench) and a bottled soda. I reflexively reached my soda to the bar code scanner -- perhaps having been to too many places with self-check-outs. The attendant then batted my forearm away -- forcefully, with the handheld scanner and gruffly yelled "DON'T DO THAT!" Now, I'm not saying I was not at fault. But I don't believe I deserved forceful and unwelcome physical contact. Raising a hand and saying, "No, let me take care of that" would've been appropriate. But being a few days short of the TG Holiday, I decided to be patient. I politely apologized and assumed my position at the payment key pad. Once my payment was processed, I wished the attendant a Happy Thanksgiving. And she just told me to get my things and go. I thought about complaining to the manager. But such behavior from front line staff is always a reflection on leaderhip -- for all anyone knows, the bosses might be the bigger a-holes. I thought better of it and just quietly left with my purchase. So I'll just make my figurative counter-punch here on Yelp. I'm not going to say I'm never going back -- honestly, there will be times when I need stuff that they have. But I will be on my guard at any Menards I go to from now on. read more

"Save big money at Menards!" This location in Morton Grove is MASSIVE - they have such a large selection of appliances, bath, building materials, doors/windows/millwork items, electrical tools, flooring and rug options, hardware, kitchen/outdoors sets, heating and cooling items, lighting and ceiling fans, paint, plumbing, storage and organizational tools, window treatments, and even necessities for pets/wildlife! Staff here are plentiful, and when we asked where some particular items were located, the employee insisted in taking us directly to the aisle - great service! Prices are comparable, if not competitive, and all the items were neatly organized and well-arranged. One of the cashiers noticed we were looking to check-out, and she speedily rung us up. Plenty of parking in their large lot. +extensive selection +fast and efficient staff +large parking lot for vehicles read more

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Traveled to this location for years for specific products that had the best prices and/or some not available elsewhere. Today was an eyeopener. Many products were no longer available and others the price was jacked making the trip unnecessary. Can only expect the gardening section to meet the same standards soon, especially with transportation costs now. Might as well go to local Home Depot. Sad. read more

Great sales: toys, garden supplies, flowers, cleaning supplies, etc. We're coming today with the grandkids!! read more

Cool place but I often find that the employees will do everything possible to avoid actually working.

This is my local Menards store and use to be the top dog in the Menards chains, but recently Menards has been opening these gigantic 2 story mega stores that provide far more selections like the stores in Melrose Park and now the one up in Vernon Hills. I have noticed that besides losing ground to the new mega stores there seems to be a change in the operation of this particular location (maybe a change in management?) You save big money. You save big money When you shop Menards. Ehhh it depends on what you buy. You gotta know your prices, but I bought my kitchen cabinets here when I remodeled my kitchen. I also got my flooring & accent tiles for a horizontal band for my bathroom at Menards. Like the others they have an assortment of home appliances like refrigerators, stoves, washers & dryers. Besides the usual things people buy at the big box home improvement stores Menards for has an assortment of items that appeal to a the whole family. They have a small assortment of clothes, foods, even dvds. Before COVID people would come in w/their families as they seem to have something for everyone's interests. read more

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I was at this location, 6301 Oakton St, Morton Grove, IL 60053, looking for a shower kit on Wednesday, 4/16 at around 3:00 PM. I kindly asked one of the staff members to bring it to the front cashier so I could pay and have it loaded into my truck. However, the box was open and in poor condition. I asked one of the managers for help, but he didn't even bother to speak with me. Instead, he sent another employee, who politely told me he wasn't from that department and asked me to take the large box back myself to talk to the plumbing staff. At that point, I decided to leave and try getting it from another place. But on my way out, I came across another manager. I asked him if he could get me a sealed shower kit box so I could purchase it. He made a few calls, then told me he couldn't help because he didn't have the item number. He asked me to go back to the plumbing department--again--to talk to "those guys." I explained that the damaged box was right there--literally ten feet away from him--and he could easily check the label to see if it was in stock and request a new one. I was honestly speechless at how unhelpful and careless the staff were. It's disappointing to see that kind of attitude, especially when it reflects so poorly on the company. I was ready to spend close to $1,000, and it felt like no one cared at all. read more

Always has what I need. Like me some Menards. If I can get the rebate business down, I'll be in business.

If you happen to be asking for help in the cabinets section of the Menards at this location, I pray for you. I ordered a piece of customs made cabinet through Menards and it came with one plastic connector missing. So when I went there for help, the manager was all willing and politely suggested that I bring the paper work so that Menards can determine what piece was missing. Anyway, when I was able to locate the paperwork and went there on Monday evening, an elderly man in the Cabinets section told me rudely "you can call the Manufacturer yourself" and did even bother to take the order details. I told him, had it not been for the help offered by the Manager, I would not be at Menards in the first place for the second time. There was no phone number of the manufacturer on the paper work, but only Menards contact number. So if you order anything from the Cabinets section ( may be the whole work culture there is like it ), good luck and be prepared for impolite and ill- trained staff, more focused on avoiding you then helping you. read more

Having come in here on a weekly basis, this rating is being bumped up automatically to 5 stars!!! The folks here are friendly and helpful, they have everything that you may need for the house. Whatever the size of your project, they have your needs here. Their beef jerky selection is noteworthy, as well as their lighting fixtures and light bulbs. I also like the stuff here for my hobbies like flowers and vegetables for the garden and bird seed and bird houses. I guess my only recommendation at this time would be for them to enforce the limited number of items for the Express line. If you're allowing someone to check out 30 items, why have the Express line signage at all?!? Anyway, the store is a nice size and the parking lot is big but it can get busy after 10:30 am. I could go to Lowe's or Home Depot but I like this location because of the friendly service. read more

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I love this Menards from the excellent associates that are willing to go out of their way to help you to the myriad of offerings at this location. I love their well priced food selections as well as the hard to find hardware store items. Getting back to the associates: they very clearly reflect a group of people that work for an excellent employer. read more

Save Big Money, when you shop Menards! I miss that old grey haired guy and the banjo background music from the commercials. I came here to pick up an undermounted sink and never tried their online ordering pickup service. You go through a specific gated area, where an attendant checks your receipt/email and lets you in. Our attendant was super friendly and explained where to go and what to do. Wait on the waiting area, and call the number. You'll see a guy inside pick up the phone, and in a matter of a few minutes, your order is carried out, loaded up, and off you go! Super easy, and highly recommended. I'm a bigger fan of Menards than Home Depot because the prices are cheaper. In terms of selection, I would say it is comparable, although you'll find certain brands in Home Depot, vs Menards, or vice versa. read more

The only reason to go here is the 11% discount, and only if you know exactly what you're trying to get. Anything that is on special or on sale is usually obscurely placed, and signage is not extremely accurate. I was in Dubai some 18 gallon bins that were on sale, I took the bins that were right in front of the signage saying these were the bins on sale, but when I took them to the checkout, they rang up for $10 more per bin than the sale price. The cashier did exactly what he was supposed to do, he, immediately paged for a manager, and the manager promptly came. The young lady, who may have been of legal age to buy an alcoholic beverage, but that is questionable, told me it was the wrong SKU number, and basically made me feel like an idiot as if it were my fault. I remarked that the sign right in front of the bins said that that was the correct item and she said well SKUs don't match up so it's not the right item . No, "I'm so sorry for the inconvenience". Just the sign was in the wrong place, you stupid old man, go figure it out, you idiot - that is the attitude projected by the inept manager. The correct response would've been to say "I'm so sorry. The sign was in a confusing place, let's go there together so we can get the correct item." I sarcastically walked away, saying "thank you for being so helpful." Mind you, Menards is not the place to go when you need any advice or knowledge regarding hardware. Lowe's is only slightly better, and Home Depot is probably the best, if still inadequate, resource, if you have questions. If you do have questions you need answered, you are much better going to store where the people know their craft and their job. That would be Ace Hardware, True Value, Bess Hardware or Crafty Beaver. Whomever thought of the 11% promotion is the only reason this big box hardware store can (barely) compete with Home Depot. read more

Horrible customer service, nobody wants to help a customer. Then I find what I need, and there's no price just a QR code. Home Depot is right down the street, don't go to menards read more

They refuse to provide water for their employees in winter. This is a violation of not only OSHA standards but also shows no respect for human dignity. read more

Menards - Hardware Stores Near Me - Morton Grove, Illinois

You know you're old when you look forward to a trip to Menard's. My bf used to come here when he was younger, so it's got a special place in his heart. I, on the other hand, is just eternally fascinated by the amount of different items and variety housed under one roof. Also, I LOVE the smell in here. It's part of a roster of scents I'm attracted to (like the interior of a new car, new paint, etc) It's especially fun to come here during the holidays, as they have tons of decorations that you can look at. That's exactly what we did the other day :) Aside from string lights, big outdoor inflatables, Christmas trees and tree ornaments, they also have an awesome display of miniature buildings perfect for building and adding to your Xmas village! read more

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A little out of the way but this Menards has a great selection and a more welcoming feel and staff than the one down on Clybourn in the city. The lines aren't usually too long and when you can find someone on staff to help they're usually good. One downside I've noticed - and it's a small one - is that some of the home decor we've seen is really just for display and they don't have the items in stock, like a cool multi shelved lamp we saw that had a price tag but wasn't available in stock and I think was there to highlight other smaller items on the shelves. The return policy there was pretty easy and the staff was helpful even though they were being harassed by some other unhappy customers. This will be my go to spot for Menards when I'm in the area, skipping over the city one. read more

I have to update my review. Their customer service is zero...I bought some items yesterday and paid $41.05 in exact cash. I told the cashier that I also needed to break a twenty dollar bill. She took my exact cash for the purchase and then closed the drawer without breaking the twenty dollar bill that I had requested. I reminded her that I needed to break the $20 bill but she refused stating that her drawer was closed. Absolutely terrible customer service. They should be grateful that customers like me pay in cash thus saving them the 3% credit card transaction fee. Just terrible customer service. read more

The store does have a good selection of items, especially lights in electronic fixtures for your home. However, I will say that it is kind of difficult to get a team member or employee to help you out and finding some thing unfortunately read more

Updated Edit: Stopped in for a few more items and was treated better and more respectful by employees in general, especially in the garden section. Looks like there is some improvement since my last visit and review. Menards, please listen to customers complaints and investigate unacceptable behavior by bad employees. Thank you kindly. read more

I don't usually complain because I don't want anyone to get into trouble. But this happened to me twice already so I can't let this pass anymore. The first time was in Three Rivers Michigan in 2020 . I approached an old guy, probably in his late 60s who is slim and about 5'9, to ask him where the restroom is. He told me in a very angry way to go straight and look for it. I didn't mind it at that moment because I really needed to go to the restroom and I was thinking he might be having a hard day. After getting some supplies, I was in the cleaning section when I happened to see him again and asked him about A certain disinfectant. He rudely told me he doesnt know and for me to look for it myself. I had to tell him off because he was so nasty, rude, no customer service skills. And that was the second horrendous encounter with him. He was so unprofessiona! My second negative experience was in Lake Cook branch in February 2021. I was placing my merchandise on the counter while I was paying when this old woman named Yolanda, who is probably in her 60s, started yelling at me not to touch my merchandise when it's a practice for the customer to take out the items from the cart. At that point I was getting a plastic bag when she yelled again not to touch the bags. I asked her what the problem was but she didn't respond. My husband who was with me told her, my wife is just trying to help. A supervisor approached us and told her to let it go several times but she continued her rough and unprofessional behavior. Menards PLEASE hire better and professional people who want to provide good customer service. Please consider prioritizing hiring our hardworking and courageous VETS. Thank you! read more

Each Menards is different!! The Morton Grove location has a much better selection of lighting fixtures than some if the other locations! Customer service excellent! Easy to find someone for assistance. I didn't have to run all over the store to get help. Everyone was pleasant and helpful one store had sold out of the item I was looking for,they looked it up found another store that had it. I went there they were pleasant helpful. I got my item got assistance with my item to the car and I was on my way. No complaints cashier also reminded me to get my rebate slip. Menards has e good selection for the handyman homeowners out there. With a friendly staff and fair prices it's my newer place to go I always find great & unique products at Menard's! They have VERY reasonable prices & are ALWAYS less expensive than their competitors. I love their order on-line & pick up option, it's quick & easy! I've always had excellent customer service! I've NEVER had a bad experience shopping at Menards in general, Morton Grove is my 'usual' store that I shop at only because it's close to home, but I have shopped at many others & my opinion hasn't wavered. read more

Very rude Joe in building materials was very unprofessional I don't recommend this store read more

Alberto was extremely helpful in the flooring department! And Other associates were helpful too!

I recently purchased a "standard duty" tarp from Menards, a store I have always enjoyed shopping at. Unfortunately this particular tarp would end up being the cause of a good deal of misery. I took it into the wilderness where I believed it would provide a bare minimum of protection against the elements. It would fail miserably at this task leaving us exposed and soaking wet. Shortly after being tied to the trees the grommets were ripping through the tarp! Can you imagine? Now I would expect grommet failure from a light duty tarp but not a standard duty. Unacceptable Menards! You're better than this. I will remain loyal to Menards but I assure you that you won't find me in the tarp aisle again! read more

Prices higher the other suppliers. A lot of items are messing and if you want to order something you have to wait 2-4 weeks. Rep was helpful hover I couldn't do business with Menards do to lack of inventory. read more

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6/2022 5* Clean like other Menards. Staff was pretty helpful. Bought what I needed and left. Store was good. read more

Menards - Hardware Stores Near Me - Morton Grove, Illinois

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The worst countertop service you will ever have. do not buy a countertop from them, they screw up on every aspect of the project, from the template to the manufacturing, and even the billing. I've been waiting almost three months for a countertop, and I still don't have it. Would not recommend doing business with them, they also did not include the back splashes that were originally ordered, and they blame it on the manufacture (MM Countertops) yet Menards owns the company and refuses to help me. DO NOT DO BUSINESS WITH THIS MENARDS read more

My friend and I picked out an amazing look couch set but no one wanted to help us complete the transaction. One guy was called and gave us good information about renting a truck but we decided to have it delivered and we walked around thinking about it then asked other associates up front for more info and where to go for delivery and they looked at us like we were bothering them and gave us a short answer.The bad vibes felt like a bad omen so we left. read more

Genesis--a fantastic saleswoman--helped me order 3 different custom window blinds--with ease. I have extremely large windows for viewing sunsets & this was not an easy task to do on my own. She is so creative and so very kind and patient. Her skills encompass many various jobs in the store. All which she handles very professionally. It's employees like Genesis that make shopping at this Menards a fun and rewarding experience! read more

WHAT THE HELL, MENARDS?! You sell giant sheets of plywood. Sure, I'll take two of those, wrestle them into my car, and take 'em home and saw them into shelves. Except wait . . . I DON'T HAVE A PANEL SAW, but you should! Why no saw?! Really? And five guys standing around while we struggled out sheets of plywood onto a cart, only to discover . . . NO SAW. Big fail. The one star is for the $1 Tribunes and a good selection of dog toys. And Xmas crap in mid October? BIG FAIL ALL AROUND. Hello, Home Depot . . . where they actually told us to go, so we could get our plywood cut into shelves. Won't come back here again. read more

I was surprised to find groceries and clothing at a hardware store. The store was very clean and organized. I'll definitely visit again if I'm in the area. read more

Menards - Hardware Stores Near Me - Morton Grove, Illinois

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