Make sure that when you pay full price for a new item, you actually receive a new item. We bought a…read moretoilet recently that was sold to us as brand new. The toilet was delivered and the box had been sliced open throughout and sealed with loose tape. When my plumber arrived, he was shocked that the toilet had been used, perhaps as a floor display, or as a customer return, as it had wax on the bottom and the box containing the seat had been completely torn apart. Crawford offered us a discount on a future item but would not make good on the item in question. I would not recommend this company.

OVERWHELMED was an understatement BEFORE I walked in to Crawford. RELIEVED was the feeling I had…read morewhen I left. STEPHEN GERTZ, a designer with Crawford, met with me and helped me do what I thought was impossible. I walked in with my drawings and specs. Stephen easily walked through the amazing show room explaining and pointing out options. Stephen listened to my budget, concerns and style and was both efficient and effective. I left Crawford having picked out EVERYTHING I needed for three bathrooms and a kitchen remodel. I'm going back and I'm asking for STEPHEN GERTZ! He was AWESOME! (To Stephen if you ever read this review - Thank you again! Looking forward to posting here again after everything is installed!)

Amazing service that literally saved by 1500 dollar kitchen faucet. Can't say enough about the…read morepatience and effort'

I'm going to do business with Mr. Aaron. A cool and smart business man with a cool disposition…read more Old school charm and smart as well. My kind of folks.

Premier Remodeling (Project Manager:Leo) did a fantastic job with my recent remodeling project. Leo…read morewas terrific with scheduling and communicating with me. The work that they did was top quality--from matching paint to running perfect caulk lines. I asked Leo to suggest materials for me. He presented some great selections, and the final product is awesome! I now have 2 upgraded bathrooms, upgraded electrical system, and zero 70s-style mirrors in my dining/entry areas. I am extremely satisfied with Premier Remodeling and highly recommend them for your next project. Did I mention how careful they were with my floors and white carpet? Wow! Plus, they 100% complied with my quirky HOA rules.

Premier Remodeling did a total rehab of our bathroom and I would highly recommend them. The quality…read morewas excellent and it came in on time and budget. Our project manager was in frequent communication with us and stopped by throughout the project. The crew was very thorough and tidy and great with our dog, which was an added plus. We will be using them for another project in 6 months.

Peter & crew are very, knowledgeable, patient, professional & efficient. They gutted my kitchen &…read moreit is magazine picture perfect! Peter walked me through the process with ease. I would highly recommend Peter Renovations for your home remodeling needs. Reasonably priced. These guys are truly awesome!

We are overall happy with the way the shower turned out, but there were a few things that left me…read morefeeling less than satisfactory. After reviewing the scope of the project, it was estimated that it would take a week and a half to complete. Not only did it take over a month to eventually complete, the days that the team would work were unpredictable. On several occasions, as the team would leave for the day, they would tell us they will be back tomorrow, and then not show up. Or, they wouldn't be able to tell us when they would come next, and would surprise us a few days later. They ended up needing to complete this project after I had delivered my baby (original timeline would've been completed weeks prior to my due date). Additionally, we noticed there were a few design decisions that were made without consulting us, like the drywall of the shower/re-installation of the water gauge (it's now not flush with the wall and very loose) and the selection of tile at the base of the shower that doesn't match the floor. He had offered to come fix the water gauge, but after coming to look at the issue, he has not gotten back to us in 5 weeks. I had high hopes for this project, and while it still looks nice, the lack of communication made it really difficult to want to recommend Peter or use his team again for future projects.

My wife and I contracted with Kitchen and Bath Mart on several kitchen and bathroom improvement…read moreprojects over many years. We were happy with the designs, satisfied that the price was fair and appreciated the first class installation on all the projects. After we moved to a condominium recently, Kitchen and Bath Mart was thus our only call for the work we needed done in our new home. They performed a complete remodel of our master bathroom and, most recently, an upgrade of our kitchen. On these two projects Krysti was the main design coordinator. She worked creatively with us to arrive at designs which met our requirements .The installer, Ilie, who had carried out projects in our previous home again did a first class job on both these projects. All the Kitchen and Bath Mart people were a pleasure to work with. We are very satisfied with the improved appearance and functionality achieved with these projects. We strongly recommend Kitchen and Bath Mart to anyone who is considering a kitchen or bathroom project.

Kitchen & Bath Mart gave us the best renovation experience we have ever had! We had a horrible…read moreexperience with another company who only replaces showers. We were a bit skittish about redoing the rest of the bathrooms, but after meeting George at Kitchen & Bath Mart, we immediately trusted him. George did not disappoint. He (and Joe) thoughtfully designed two beautiful bathrooms, which perfectly matched two showers that they didn't even put in. George was unfailingly prompt, reliable, thorough and professional, every step of the way. George, Joe and Dennis kept us updated, started our project exactly when they said they would, and helped to create two bathrooms that felt like luxury at a very reasonable cost. The construction team, headed by Shaun, was as professional, prompt, courteous, and detail-oriented as George and his team. Shaun and his team were even able to help us with much-needed drywall and paint repairs in our home, which were not part of our original project. We are forever grateful to Kitchen & Bath Mart! We will definitely go back when and if we ever need to redo our kitchen. Highly, highly recommend. Kitchen & Bath Mart is one in a million.

fabulous kitchen remodel in Logan square neighborhood of Chicago. having done a few kitchen…read moreremodels before (north shore and colorado), I felt some trepidation approaching this project in our new home in Logan square. luckily, I found KBU! I worked with Julie (designer), her team led by Jesus, and of course, owner Owen. Julie came up with ideas I hadn't even thought of and was able to convert an old, smaller space, into something that felt luxurious. Jesus and his team were super hard workers, pleasant to deal with, trustworthy, and highly efficient and knowledgeable. Everything was overseen frequently by Owen. I was blown away with the gorgeous result and the seemlessness with which this project was completed! I highly recommend KBU to everyone!

We were warned repeatedly: "A kitchen remodel will be a nightmare--don't live there while it's…read morehappening!" That, along with a few other cautions, set our expectations before starting our project with Kitchen & Baths Unlimited. For my wife and me, however, the experience turned out very differently. We cannot say enough great things about Nancy (design), Owen (project management) and the entire team that meticulously executed the remodel. While I work from home and my wife commutes downtown, we decided to move forward with gutting and remodeling the vintage kitchen in our 100-year-old farmhouse in Evanston--and we couldn't be more pleased with the outcome. Yes, the demolition phase was a bit loud, as expected. But after that, the usual construction noise--hammering and drilling--was manageable. The team did an excellent job minimizing disruption: adjacent rooms were carefully sealed to contain dust, wood floors were protected with panels, and window treatments were wrapped in plastic. Design selections were also made easy thanks to Nancy, who guided us through choosing colors, cabinets, and countertops that matched our vision. The result is a beautiful transformation from a neglected, dingy farmhouse kitchen into a bright, modern farmhouse space. The Italian tile backsplash complements the quartz countertops with subtle veining. The lower cabinets are a soft gray, while the upper cabinets are white, creating a clean and balanced look. We also upgraded our appliances and fixtures, including LED ceiling lights, a Bosch microwave drawer, a professional KitchenAid range with a matching hood featuring an infrared sensor, and a modern stainless-steel farmhouse sink with a gentle bow. Despite an initial delay with the permit office due to a previously applied for permit that KBU helped us manage, the project stayed on schedule. We made a few minor upgrades along the way, but thanks to Owen and Nancy's guidance, we remained on time and within our overall budget. The KBU crew was professional, punctual, and highly skilled. Communication was seamless--especially since I was working from home--which helped address questions quickly and keep the project moving efficiently. In the end, we passed all inspections and received written approval from the village within a day. For us, this remodel was a great success. Thank you to Nancy, Owen, Patricia, Rade, and the entire team! You are the BEST!

I was a little overwhelmed when I first walked in the door, but thankfully, our contractor had told…read moreus to talk to Aleks. Saturdays seems REALLY busy, but they have a fairly efficient process for taking names, issuing pagers, and getting customers connected with salespeople. Once Aleks was available, he took us around the showroom and we talked about what we needed. Ultimately, we needed a shallow vanity due to the size of our bathroom. Aleks immediately took us over to a vanity that we had been admiring when we walked in and told us that it comes in various sizes and is available in the size we needed. Great! We were even able to select various types of wood and stains. The options seemed unlimited, but we had very little problem making our decisions. The vanity was supposed to take about 2-3 weeks to arrive. Once it arrived, Aleks called us and we went to pick it up. Unfortunately, once we got home, we opened the box and discovered that the vanity had been ordered incorrectly. A quick call to Aleks and he ordered the correct vanity, assured us he would expedite it, and offered to deliver the vanity when it arrived, and pick up the vanity that we currently had. Fantastic customer service! We are very pleased with the final product. I did, however, subtract one star for the error in ordering, but I was pleased with the final outcome.

This place has the latest and greatest. Displays are sold…read more Here's the thing; the customer used to be important. The attitude I received; how dare I inconvenience this man with a question? He shuffled me off to his underling; and let me know of my unimportance. This really makes me want to come back and send my friends. Beautiful shop - bad attitude.

Paige is a natural. She has a great eye. She picked out wall colors, wall covering, kitchen…read moreknobs, artwork and accent pieces I never would have known to choose that look fabulous! Paige has a warm, mellow vibe that takes away the stress of home projects. Another plus is she is on the affordable side. Hire her!

From the owner: Eclectic, Beautiful, Bold Interiors. We are the design destination for those that love lacquer,…read morewallpaper, a fun print, and ultimately want their home to be unique. We are not a copy and paste kind of firm. People that come to us want artsy, interesting, personal spaces and are happy to sit back and let us lead. We can't wait to create with you and make your dream space come to life.

Shout out to Mr. Kyrie Smith, Bldg Mgr & Millwork Department Manager, Morton Grove, IL. We…read morerecently had a window shutter blow off our home during a bad summer storm. We brought it back to Menards, where it was purchased. There was some confusion about the best way to replace the shutter. With the help of Mr. Smith, a solution was found, and we've just learned that our replacement shutter has arrived for our pickup.

I had such a great experience at Menards thanks to the incredible help I received from one of the…read moreemployees. I came in needing doors, frames, and molding, and I honestly had no idea where to start. He was extremely patient, kind, and knowledgeable, taking the time to explain my options and provide thoughtful suggestions on what would work best for my space, including design ideas and layout recommendations. He truly went above and beyond to make sure I felt confident with my choices. His willingness to help, answer all my questions, and provide excellent guidance made what could have been an overwhelming project feel much easier. This is the kind of customer service that makes a difference. I greatly appreciate his professionalism, patience, and dedication to helping customers .

4Ever remodeled our 2 full bathrooms this summer, and the entire process was very smooth. Our…read moreremodeler listened to us very carefully and created very beautiful renderings. He helped us choose beautiful, high-quality materials within our budget. Also, he gave us great advice in choosing the colors that matched our bathroom theme. As for the actual construction, 4Ever were willing to work around our schedule. We were provided a calendar that included the entire schedule. The process was very smooth, and the disruption was minimal. All the workers were punctual, professional, and respectful. Everyone cleaned up the area before they left for the day. We were also impressed with the fact that some of them were even willing to work on weekends to keep up with the schedule. Moreover, the craftmanship is excellent, and all the workers are seasoned and highly skilled. 4Ever transformed our 2 full bathroom with a tub to a very beautiful walk-in shower. We were also impressed with how often and quickly the team communicated with us. Every week the team leader emailed the update and let us know the upcoming works of the following week. Moreover, our team leader always texted me in advance and let us know when the workers were coming. The team always answered my questions right away. Indeed 4Ever went the extra 10 miles for us. For example, after the remodeling was over, team leader stopped by and made sure that everything was organized and clean. We truly believe that 4Ever wants to make sure that their clients are satisfied completely. The care, service, and communication exceeded our expectations. Now we have a very beautiful bathroom, and we are very happy that we chose to work with 4Ever Remodeling. It was very pleasant to work with the team. We have a few more interior projects in the future, and we would like to work with 4Ever Remodeling again.

We paid $30k+ for a bathroom remodel and did not receive the design services, project management,…read moreor craftsmanship outlined in our contract. The contract specifies a clear process: design completion, written client approval, project schedule, parts ordering, then demolition. 4Ever did not follow this process at any stage. Our designer scheduled demolition before the design was approved. When she arrived for the contractor walkthrough, she claimed to not have received my voicemail or email requesting a design revision (included in the contract). She walked the contractor through the unapproved design and attempted to schedule work to start that Friday. When I objected, she claimed this was to stay on schedule with my contract. I had to quote the contract back to her via email, where it states "an updated start date and schedule will be provided during the design process." No project schedule was ever provided, despite the contract explicitly stating one would be. The designer then asked me to approve materials in Buildertrend with no final design, and told me NOT to refer to the design in Buildertrend to visualize my final bathroom because that design is "for the contractors" -- and to instead trust the studio samples. So I was supposed to commit $30k based on physical samples and my imagination alone. On May 1st, we reselected the materials (fortunately we opted to purchase hardware direct from Ferguson, after discovering 4Ever's significant markup) and our designer promised an updated design. By May 15th, my bathroom was fully demolished and unusable -- no design received, no design signed off, and no project schedule. I did not receive a final design until the following week, after email reminders, and it did not reflect what had been selected in the studio. I emailed our designer photos of the tile I had taken in the studio v. the tile in her design and asked her to change it. On May 20th, she said she'd look into it. I heard nothing back until I sent her an email reminder on May 27th. 4Ever had ordered a special-order, non-returnable tile without providing a final design and without my design approval -- disclosing this only on May 28th, after the bathroom had already been demolished. I was then told work could not continue until I approved the design. I left a voicemail with the manager, was promised a callback, and never received one. The tile issue was resolved and we signed off on the design, but problems persisted. A project schedule was never provided at any point, despite being promised in the contract's scope of work and requested multiple times. Our sales rep had quoted approximately 3 weeks total. Shower glass was not installed until July 3rd -- almost 2 months after demolition began. Once we were finally able to use the shower, we discovered a grout crack running from the ceiling down 2/3 of the shower wall. Upper management's response was that this was normal. It is not -- grout failure of this extent within days of installation is a workmanship defect. After I submitted 17 photos documenting cracks and bubbles, a contractor came to repair the work on July 21st. That same day, our PM tried to get us to sign the project closeout document, which triggers final payment. We declined to sign until we could verify the repair held. Our PM persisted, saying defects would be covered under warranty. Despite not signing the final document, 4Ever tried to send us an invoice for final payment. We gave it a week and scheduled our PM to collect final payment. On that day, we received a voicemail, email, and multiple app notifications stating we were overdue, would be charged late fees, and that 4Ever had already contacted their attorney and we would be liable for their legal fees. We later learned 4Ever placed a lien on our home over the disputed final payment. Post final payment and grout fix, we're finding more cracks in the grout. We did not receive $30k worth of a remodel. We received failure to follow contract process, defective workmanship, terrible communication, and legal threats. Do not recommend.