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    Menard's

    3.1 (23 reviews)
    Open 7:00 am - 8:00 pm
    Updated 2 months ago

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    Kathy F.

    One stop shopping at Menards...makes life easy....here at the Matteson store I have found the sales help always ready to answer a question rarely is there a wait at the checkout lines. They keep the shelves well stocked and clean

    Menard's, unlike Home Depot, is more profit focused instead of customer focused. They have taken all of the prime parking spaces up front from their everyday customers for their rental truck customers. Home Depot parks theirs in the back of the lot. When asked, a manager stated they are customer focused and try to make it convenient for their truck rental customers. Their regular customers are not a priority.

    Berthea T.

    Great home store to shop at looks like they are ready for Christmas already and it's only October 13, lol. I found everything I was searching for. I would only go to home stores with my hubby and never really checked out what they really had to offer. I spent to much time in Menards today I really will be back to make more purchases here in Matteson I also was able to find help which is rare in lots of stores. I would recommend checking out this location it's nice, clean, organized and brightly light.

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    12 days ago

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    4 days ago

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    8 months ago

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    3 years ago

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    3 years ago

    Jason is amazing at customer service! Very knowledgeable! We definitely appreciate his time and service

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    10 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    11 years ago

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    11 years ago

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    8 years ago

    Over 45 min waiting in carpet/tile department. Worse customer service at this location.

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    7 years ago

    Ordered several items for a remodel on the internet and it was delivered by the nicest man the very same day !!!

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    10 years ago

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    Review Highlights - Menard's

    I haven't checked to price match any of the products but I'll pay two extra dollars for convenience and saving fuel.

    Mentioned in 2 reviews

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    The Home Depot

    The Home Depot

    2.5
    (35 reviews)
    $$

    I went to the Matteson store yesterday and was very pleasantly impressed with the young, well…read moretrained staff. Although the 10 ft. dryer duct was not in stock, the young man who helped me went to all levels to try to find it for me. Additionally, I needed to purchase a circular light bulb and couldn't find it. A very helpful young lady asked if I needed help and found it for me. Thank you to management for hiring the best young staffers!!

    This store provides ridiculously poor customer service. This morning, 10 AM, I ordered a product I…read moreneed to be delivered to me today. It is advertised as free delivery and in stock at the Matteson store. Guess what? My credit card was charged, the Matteson store cancelled the order. Here we are waiting for something we need today. I got no email or text saying it was cancelled. I ended up calling the Orland Park store to see if they could deliver it today. Well, that can't work because it's late afternoon now. Furthermore, I was told by Orland that when a store cannot deliver an item, they are supposed to call the customer. They also told me "that's been a problem with the Matteson store". Fortunately I don't typically give my business to Matteson. But it's horrible that they can't even pick up the phone to call me. This store must be managed by idiots to let that be an acceptable business practice. I will never buy anything from the Matteson store again, but I doubt they care. They need new management, considering their overall ratings score. I'll be sending an email to corporate about this experience.

    Menard's - buildingsupplies - Updated June 2026

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