I was contacted the same day as I emailed them. That was nice. But I was stood up by the…read moremeasurement estimate rep twice and the second day when I called to see happened ... They hung up on me. They didn't call to cancel or reschedule. Sigh...

I got and initial call back after I emailed but then for the second phone call I had a consultation…read morebut they canceled and never came by

I reached out for a quote on a bathroom remodel and was immediately told they don't do "labor only"…read morejobs, which is fine -- not every company does. However, the representative (Lexis) was incredibly dismissive once I mentioned that I had already selected quality materials from Lowe's. Instead of offering alternatives or explaining their pricing structure, she claimed "Lowe's uses a lower grade of material than we do" -- an inaccurate and unnecessary statement. I had already reviewed the specs and warranties of my chosen products, which are industry standard. I was only looking for skilled installation, not a sales pitch. The interaction came across as condescending and unprofessional, especially for a company advertising itself as customer-focused. If you're a homeowner who has done your own research and simply needs experienced labor -- save your time and look elsewhere.

Prime Baths replaced an old fiberglass shower with new custom-made panels and plumbing. We had…read moreseveral product options from which to choose. Bryce and Fernando worked very hard on the demo and install and the resulting product, finished in one day, looks great. Everyone from the company was pleasant and polite to work with, from sales to Morena on the phones, to Bryce and Fernando. The price was somewhat high, but ultimately we are pleased with the product.

Couldn't have been more happy with Bart and Agnes. Professional, thoughtful, thorough and quality…read morewas amazing. Would 1000% recommend Granite Design. Helpful in laying out countertops on slabs and sourcing from multiple vendors to help find the best price and quality.

My husband and I have now used Granite Design of Midwest twice and each time we have been very…read morepleased. Everyone involved with our two countertops, one in our basement bar area and now most recently in our kitchen have been professional, courteous, and helpful. The end result is having an absolutely beautiful countertop. We couldn't be happier and we highly recommend Bart and his crew. Thanks for helping to make our kitchen gorgeous. Beverly and Alan Rich

Highly recommend Urban Countertops! From the quote process to the installation, UC was top notch…read moreprofessional. Communication was amazing. The installation team showed up on time and the installation was fast and hassle free for me. They did a great job protecting my floors and furnishings during the install and the clean-up afterward made it look like they were never there. I could not be happier with my new quartz countertops! And, I cannot believe the difference they make with the look of my kitchen!

It was a pleasure working with Aaron on designing and installing our beautiful black granite…read morecountertops! He was professional and prompt, answering questions and providing quotes quickly. He gave us samples of our top materials so we could test it out at home, and once we decided, installation was quick and efficient. Thanks to Aaron and the team at Urban Countertops for the great experience! We were recommended them by Tony of Premium Cabinets and we can certainly see why!

I started a "project" request via Yelp! for the fabrication of a small, customized stone base for…read morean antique piece of architectural art. The finished piece's dimensions are only 11" x 24"-- so QUITE small in the grand scheme of things. Several vendors I had called previously informed me that they don't take on such niche projects. Custom Marble Design, however, were the first to respond and went above and beyond in their customer service, execution, and workmanship. As soon as they received my inquiry, they extended an invite to visit their location and shop thru available remnants. When I arrived, I was personally escorted around the premises and shown a variety of options (multiple stone types and color variations.) I had lots of questions-- all of which were answered thoroughly and kindly. Even though I arrived about 30 minutes before closing time (I received their invite while I was running errands & headed straight over), I never felt rushed or dismissed. My "little project" was treated with the utmost care & respect. This location also offered me a flat rate price for the project, so there were no hidden fees or complications regarding the stone I selected or my finishing parameters. I officially placed my order (stone selection and project specs) on Tuesday and was shocked to learn that it was ready for pick up that Friday. I just picked up the finished stonework today & could not be more pleased with the results! The order was completed to my exact specifications & finished with care. When I told them that I'd carry the piece to my car they insisted on taking it out for me. Everyone I encountered at this business (in person & via email) was exceptionally attentive, professional, and kind. (Special thanks to Bojan & Jovan and their fabulous fabricators!) If you have any customized stone projects in your future, I'd highly recommend you reach out to them! (Included is a picture of the original slab remnant from the yard & a picture of the finished project!)

Incredible service start to finish, plus a really incredible selection in their remnant yard, which…read moreis where I found the stone for the vanity they made and installed for me in my powder room. I loved working with Karen specifically but had a wonderful experience with everyone who assisted me from CMD.