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    Stanleys Marble & Granite

    4.3 (19 reviews)
    Open 9:00 am - 5:00 pm

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    Installers scratched, chipped and pulled off the new toe kick from the cabinet.
    Philip B.

    We did a complete kitchen remodel, bottom to top. Gutted the entire kitchen and started from scratch. We also patched and painted 60% of the house and replaced all of the carpeting. Even though we live in a very modest home, cost was not a consideration. This was the first remodel we had done since purchasing the house 32 years ago qand we have no intention of moving. We wanted things done right and the way we wanted it. It was supposed to be our "dream kitchen". We subcontracted the entire project ourselves. Every contractor we chose was doing a great job and met all of our expectations. That is, until the SMG installers showed up. That is when our dream kitchen turned into a nightmare. They cut the opening in the granite for the sink incorrectly TWICE. Scratched/gouged our new, custom built, handmade amish cabinets, while removing and reinstalling the dishwasher. This is an even bigger deal since we asked both Matthew and Patryk at SMG if we should leave the dishwasher out for the countertop install. They both said to leave it in. The installers said there was no way they could install the contertops with the dishwasher in place. Also, they pull the new toe kick board off of the sink cabinet and took a chip out of it and broke the gas line to the stove and left it. They told my wife, "just leave the gas turned off until you can get a plumber out here to replace the gas line." The installers also left a mess from cutting out the opening for the sink. They did it in the house with the countertop in place. Patryk was contacted the FIRST time the granite was cut incorrectly. He offered to buy us a new sink to see if it would work. It did not fit. He said he wanted to send his installers out to take a look. I gave him very detailed information to help him and his installer understand what they were dealing with. My wife asked if Patryk would be coming along to see asses the situation and make sure things would be taken care of this time. He said he was to busy with other customers to come out. Keep in mind, this is after SMG already had our check in hand since we didn't catch the mistake the installers made the first time. My wife said her stomach turned when the installers showed up the second time and it was the same 2 guys. They got to work, totally disregarding everything Patryk and I discussed in order for the install to go more smoothly the second time around. The cut the countertop incorrectly AGAIN. This time, the sink fit in the opening. However, they left just 1/16" on both sides for the sink to be sealed to the countertop. The sink instructions require 5/16". Also, they cut the granite flush with the inside of the cabinet. Now, the cabinet had to be routed out to make space for the sink clips. All of these concerns were addressed with Patryk BEFORE these clowns came out the second time. All of this made the sink install a nightmare for the plumber. Which, by the way, he would not guaranty the sink will not leak water between it and the countertop since the SMG installers left virtually no countertop for him to seal to. Again, Patryk was contacted with our grievances about his installers. His response was to cash the check he said he would hold on to "until we were completely satisfied." we have not heard back from anyone at SMG since the check was cashed. We tried calling and email.

    Rob S.

    Uzziel and Jorge did a fantastic job!!! Timely, clean, and efficient!! I couldn't be happier with the quality and care that Stanley's Marble and Granite put into our kitchen. They used some crazy laser tool to measure my countertops. (It's more accurate because walls and cabinets are not always perfectly flat and level). Their prices are excellent as well. I fully encourage you to check out Stanley's Marble and Granite.

    Amazing experience with SMG. Great prices; excellent selection. Stanley's designed a custom breakfast bar for my kitchen that looks great. They even helped with cabinets and tile. Matt was very helpful throughout the process. He'd do anything I asked.

    This review has been a long time coming. While I was initially extremely satisfied with the customer service and pricing from Stanley's for my first ever kitchen remodel, that came to a halt when they opted to only use 2 of the necessary 3 slabs of granite that were agreed upon for my kitchen remodel. The end result is a very noticeable seal directly in the center of my breakfast bar. This was over 3 years ago and it still remains the very first thing my eyes are drawn to every single time I walk in my kitchen. When I immediately called the store as it was being installed, Matt assured me it would blend and I would never notice anything. When I asked why they decided to use scraps rather than the 3rd slab we agreed on, he said it was too costly for them. I trusted his opinion and let them install the 2 scraps as my focal point of my kitchen (I have regretted this decision ever since). I guess you live and you learn. I would never recommend them to anyone for this very costly mistake I had to pay for.

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    3 months ago

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    3 years ago

    Great customer service good quality counters!! Nice place to check out material and sales lady was friendly and helpful! Recommend to others

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    7 years ago

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    6 years ago

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    Review Highlights - Stanleys Marble & Granite

    They then called me on Tuesday, April 26th to do installation on Wednesday between 10 and noon.

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