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    Beverly Dry Goods

    5.0 (1 review)
    Closed Closed

    Services - Beverly Dry Goods

    Gift shops

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    4 years ago

    Helpful 8
    Thanks 0
    Love this 6
    Oh no 0

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    Edible Arrangements

    Edible Arrangements

    1.2
    (46 reviews)
    1.3 mi

    I ordered a delivery for my daughter and was super excited about it since I wouldn't be there for…read moreher birthday party. I checked for an update a few days before and didn't see anything. Headed over to Yelp and saw these reviews and got scared. Tried calling the day of, but no answer. So many people said they didn't get their order so since I was in the area, I stopped in and spoke to Sabrina who assured me it was out for delivery. I called and asked my daughter later how she liked her bear and fruit and she told me she didn't get a bear. She also didn't get her balloon. I was disappointed, but just decided to let it go and be happy it was delivered at all based on the reviews. A few days later, I realized I had a missed call from the day I visited the store. There was a voicemail from Sabrina that they had been out of the bear and the balloon, but that she had upgraded the order and would refund me for the missing items if I wanted. I didn't follow up because I didn't actually see what was delivered to decide whether it was worth it or not. Not answering the phone is an issue. I reluctantly drove up there because I was so worried it wouldn't get delivered at all. I ordered maybe a month before so they did have time to be sure I'd have what I ordered or inform me beforehand so that wasn't ideal. BUT, Sabrina was polite in person and I appreciated the phone call explaining why the items weren't included in the order and the offer to refund if necessary. She gets 3 stars.

    Customer service can use a make over. The quality of the product indicates employee or employer do…read morenot care. All orders should be checked before delivery and if delivery time /day has to change the customer should be contacted.

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    Digusting! I will NEVER EVER EVERRRRR ORDER FROM THEM again

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    Digusting! I will NEVER EVER EVERRRRR ORDER FROM THEM again

    Beverly Dry Goods - giftshops - Updated June 2026

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