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    Menards

    2.8 (48 reviews)
    ModerateHardware Stores
    Open 7:00 am - 8:00 pm

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    A lazy employee that is too busy to help the customers that pay her wage.

    The worst customer service out of all of the menards stores. The employees are not helpful or friendly. There are a couple cashiers that I would recommend as they are friendly, but most of the people out on the floor are just warm bodies collecting a check. I'm in there regularly, but today's visit was was just like the others. I'm looking for something and can't find any help, when you do they're busy on their cell phone and ignore ya. Like this cutie pie here, thanks Pam. Hope whatever is going on on your phone is more important that helping the customers paying your wage. No wonder businesses are closing and Amazon is taking over. A.I. and bots are next, because of lazy bones like Pam here.

    I purchased new Klearvue kitchen cabinets from Menards and the entire staff from cabinets, Jim, Alex and Sebastian to Ted and Crystal in Order pick up, Alex in Customer service were outstanding. My cabinets were very affordable too and the 11% rebate awesome! Love my new kitchen and cabinets are beautiful !!

    I just stopped in today to purchase a sledgehammer and wedge for some home improvements.

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    11 years ago

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    13 years ago

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    13 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - Menards

    Review Highlights - Menards

    Went to get a Christmas tree today (Sunday) and had the pleasure of getting helped by Daniel who also assisted us with prepping our tree.

    Mentioned in 2 reviews

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    Mary's Greenhouse

    Mary's Greenhouse

    4.7
    (19 reviews)
    3.2 mi
    $$

    Mary is knowledgable, helpful, and generally knows her stuff…read more I love to go there because she can guide you in the direction of what will be best for your space. When making gardening choices, skip the big corporate stores and head straight to Mary's. You won't be disappointed!

    Granted it was 6:15 pm and they are close to closing at 7pm. I really wanted to love this place…read moresince it is close to my home. There was no one in the reception area when we arrived so we were just browsing their pretty inventory. Then finally two older ladies came out of the back area- I announced my presence with a "hello" since I was browsing their aisles of flowers and tropical plants and did not want to startle them. They were both not very friendly and I immediately felt uncomfortable like I was interrupting them. I proceeded to ask her about bushes and one of the women acted like she didn't understand a word that I said while the other one just completely walked away. (I am a GenX Japanese American north side Chicagoan and my partner is a biracial black and white north side Chicagoan as well) she was extremely snotty and rude to me like she didn't understand what I was asking her so I took her outside to speak with my partner because I was already visibly upset-so then I asked her "are you Mary? " she's like "No Mary is inside." So Mary was the other rude lady peeking out the door. I'm like thanks but no thanks. Let's go. I asked my partner in the car if it was just me and he said "no these women are rude." So as a small business minority woman myself-who runs her own small business in the city of Chicago - I WILL NEVER GO BACK there it's was not a pleasant experience shop there at your own risk.

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    Mary's Greenhouse
    Mary's Greenhouse
    Mary's Greenhouse

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    Menards - hardware - Updated June 2026

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