No social distancing. When someone approached me, I asked them to step back, at which time I was…read morequite literally threatened with violence - and the staff told *me* to "calm down." The person who literally threatened to beat me up in their parking lot? He was okay. So, if you want to go somewhere that the staff feels it's inappropriate for customers to beat you up, go somewhere else.

I've have just completed my second trip there today. This is all because last week I decided to…read moresave money by going to a box store and get their 11% rebate as I had a project in mind and not a power tool to my name. I attempted to get to work on my project and alas! I had no wrench to put the blade on my saw. No problem, I need a tool kit anyway, but of course none of those wrenches work! Nice tool kit though. So today I'm getting down, dirty and serious. Off to Ace I go, and the very nice man puts on my blade. I come home, cut my lumber and it's time to use my brand new Black and Decker drill/driver. Cripes! Box store sold me drill bits instead of driver bits! I take my little 5 minute drive to my local mom & pop Ace, cashier walks over and shows me what I'm looking for and calls for someone to verify it's what I need. He then proceeds to instruct me how to load my driver bit and a brief course in using my tool. Ace is now my place!

This place is awesome great staff great service!! Stop in and say Hi play chess!…read more Very eclectic - and they have the most amazing cat!!

Great folks, very helpful. Old time service and now they do repairs too. And don't forget to say HI…read moreto Orville, the resident cat and manager!

We got the best and reliable installation frow ACE Heating and cooling in Two days from JOEL and…read moreKWANE and never I repeat never heard from anyone until it came time to show us how to use the thermostat. Our furnace was in crawl space and JOEL had it done no complaints EXCELLENT GROUP OF GUYS ,KUDOS!

Ace Hardware Home Services were absolutely wonderful! We had other HVAC companies at our house to…read moretry to determine why our furnace was not working properly but Ace was the only one who actually fixed the problem. Their service technician was knowledgeable, informative, and extremely helpful. He not only knew how the furnace functioned, he explained it to us so that we understood what was happening and knew how to prevent future problems. He went above and beyond what we expected. I highly recommend Ace to anyone for their HavAC needs or maintenance; you will be very happy with the results!

Was told at checkout, while buying a water hose, that all I needed to have to return it was my…read morereceipt. That's a lie. They will ONLY take it if I have the receipt AND the box. They need more training!! Now I'm stuck with a water hose that is too short!!

What a great local hardware store. They carry the hard to find items unlike the big box stores…read more Found a new local product no others carry, The "Novus Start Super Capacitor Battery Jumper". What a great product, No internal lithium battery to explode or die. Totally Safe to store in vehicle and always ready to use. Love this new Emergency jumper. Thank you Grieve Hardware for carrying unique items.

Stopped in yesterday in search of one item. A GU10 35w 110v light bulb for my oven range hood…read more Search high and low and found every other voltage except for 110v. No one around to ask questions to see if they could order or had it and were just out of stock. I know they cannot carry everything. But, this is a pretty common bulb used in a ton of range hoods installed in Ryan homes in the area. Might be a good idea to start carrying it as I'm sure tons of owners are going to start coming in looking for it after their new builds 1-2 years ago. Left disappointed they did not have it and no one else in the area did either. Which resulted in more disappointment when the only place I could find it was direct from hood manufacturer at $38 a bulb plus shipping.

bought a riding mower online Delivered with flat tire. Called. told to call manufacturer…read more Called manufacturer. Given a number to authorize return (which seems extreme for flat tire). connected to customer service to schedule exchange and then connected to store. Store said they would call me Bac but did not. Manager didn't care - wasn't his problem. Meanwhile my friend and I dealt with the tire and essntiall I had just called to let the manager know about the situation but again not his problem so I guess they don't care about my business

spent over $235. Decided to return 1 gal of paint before I left store. The cashier would not let…read moreme cancel out during purchasing. I purchased with gift certificates and credit card. If you use a gift cert and return an item, they insist on giving you another gift cert BUT you must provide your driver's license so they can tie yet ANOTHER gift cart when you walked into the store with a gift card!! Why can they NOT put your refund back on your OWN gift cert? All the staff says is they can't do it that way. WHY??? I also want to know what is Home Depot doing with customer's personal data and driver's licenses numbers, addresses, etc. How long is Home Depot keeping my data and how are they keeping it safe?? Guess customers don't need to know that and morale this is 1) Don't use a gift ceret unless you want your personal data invaded or 2) just don't shop there. the STAFF is unhelpful and have nasty attitudes.

I had a 18 month same as cash coupon sent to my house that I initially thought I was not going to…read moreuse however have decided to buy new appliances. Called the number on my credit card to get the 18 months same as cash offer emailed to me because I had thrown it away And was told that it's not going to be offered to me. I have had my Home Depot credit card in good standing for 19 years and even have a credit card of over $200. Jessica (customer service rep) said that she was not going to be able to give me the 18 months same as cash. When I told her that the $3500 I was spending on appliances well now have to be spent at Lowe's... She was fine with that.. imagine... just.... Piss off lady! Home Depot makes so much money we can turn down thousands in sales just to be petty. ‍. Hardly seems like good business but Lowe's .... Here I come.

Great service, really nice selection of parts. Had to stop in with 6 minutes till closing time to…read moreget some drill-bits, they welcomed me in and still gave great service. 10/10 recommend, I will be back for sure!

Great staff. Very helpful. Quality merchandise. Easy to find what I was looking for. Location in…read moreheart of Beavercreek which makes it very convenient to shop.

This place is my go-to when I need assistance with home repair tasks. The employees are always…read morefriendly and helpful. Even though you can watch YouTube videos on home repair tasks and you can order stuff online, I appreciate the valuable services they provide and usually purchase supplies from them.

Left my rewards card on the counter when I left today. I'm not going back. They've gone from…read moremonitoring the # of customers inside the store and making sure the ones in line were socially distanced last summer to letting a couple stand behind me in line without masks, move up behind me as close as they could get, and fake cough at the back of my head when I just wanted carpet cleaner. The employees noticed. Back to Amazon for me or Grieve who actually enforces the signs on their front door. I'll travel that half mile further or wait a couple days from Amazon.