Went in today for two items with my toddler. Long line of customers with one person manning the…read moreregister and helping others so poor planning on their part. I went to grab one of the things I needed and found it was locked??? We are in Centerville so why is a simple screwdriver set locked? Which was extremely aggravating as I was short on time with a restless toddler. But I needed the tool so I waited in the cashier line since there was no one else around to ask for help. When I got to the front I asked him to unlock the item. He said that he would help me, but is going to ring the lady out who was behind me first....strike 1 as I had been already waiting for a while and now he wants to help others who were behind me. He didn't even ask me if that would be alright with me. He rings the lady out, which was a water jug exchange. She asks him to take the new jug to the car. He tells me to wait "four seconds"as he takes the water to her car. Strike 2 Why couldn't that lady wait until he helped me? Clearly as a black woman in a predominantly white neighborhood it was very evident my time was not as important or important at all as this white woman's. I wait then a considerable amount of time until FINALLY other employees show up out the blue. I ask one of them if they can help me and he apprehensively with raised eyebrows goes "Okkkkayy, what do you need". Strike 3 The micro racial aggression is palpable at this point. Like no mention of an apology of the very clear fact there is no one around, I need help, and no ask if I had been waiting a while. Which I have but the cashier thought helping other people was more of a priority than helping me. On top of that the second item I needed was simply a power screwdriver which they don't have in stock. What kind of hardware store doesn't have that... Overall a terrible experience. Not going back. And finding more avenues to post this review and give 1 star for one of the worst customer service experiences I have had in my life.

Prompt, courteous and accurate help. Friendly folks - like hardware stores should be!read more

I am pleased to say that I bought my John Deere z-turn from this establishment and I've had nothing…read morebut great things to say about it. I also get my parts from them as well as everything to keep my mower running healthy. Chris and Aaron are extremely helpful and professional. I highly recommend this establishment.

Friendly and knowledgeable folks. Very helpful in providing information about their products and…read moreservices.

Arron does a superb job matching colors and providing excellent advice. Keep customer color plan…read moreon line for easy service if additional paint needed even in the future. Selection is top notch. Ask for any type/color and they provide excellent matches. Always find prices very competitive and quality top notch. Can't go wrong with Aron and staff. Highly recommend.

Star City Paint and Decorating has been our go-to paint store since moving to the Dayton area in…read more2011. We purchased a condo that needing lots of remodeling and painting and learned that you only want to use top quality Benjamin Moore paints when you want the best. And for guidance, Aaron at Star City is the go-to guy. Star City accurately keep track of all of your painting projects. Eight years later I wanted to touch up my front door -- Aaron had the mix formula at his fingertips and provided a can of perfect match paint. If you have a question about paints, colors, color combinations etc., Aaron and Star City Paint and Decorating is the place to go.

My wife bought 2 gallons of SAW7006 Extra White on the Sherwin-Williams expert's recommendation…read morethat it would cover a 10X20 shed. The two gallons was not enough and we needed less than a quart to finish the job. I asked to purchase a quart. Shelby told me that they didn't sell this paint in quarts. I told her that we bought from Sherwin-Williams for their expertise in estimating the volume and paint quality. I asked her if there was any other solution. She recommended another brand that would be close to my original brand. I told her that solution wouldn't work as I will look at it for the next 25 years. I asked her why I should buy from Sherwin-William if there was no difference than buying from a Home Depot. She told me to leave and said if I didn't she would "call someone." I assumed she was going to call the police. Stephaine, her co-worker, just laughed. As I walked out, Shelby told me to call her supervisor. I trusted Sherwin-Williams to help me with my paint needs only to have a shed that needs a little more paint. I guess I have learned my lesson on the character of your company. Sad. Dan Kinnett, SW city manager sent me an email saying he would be in touch. Never reached out again. I wouldn't recommend this store.

I received excellent customer service when I recently came in for paint for my front door. The…read morestaff identified the color, sheen and type of paint I had previously used on the door. I highly recommend buying paint from Sherwin-Williams in Kettering if you need quality paint and top-notch service.

Friendly, helpful, and very easy to work with. Found what I needed and the person, who may have…read morebeen an owner or the owner was extremely professional and treated me very well. A rare trait these days and I will always use them when I have a need for the products and services they offer.

The black gold mulch we had delivered from Area Wide Services has been in our beds all summer long…read moreand still looks fantastic. We will definitely have them deliver another few yards of mulch in September, to keep us looking good through the fall months.

Did not install transition strips. Service people wont help. Not a reputable business. So…read moredisappointed.

I was very happy with the product, store service and installation. They were professional and…read moreworked very hard to get the flora in on time and with attention to detail. I will go back in the future if I need any flooring.

This place is awesome great staff great service!! Stop in and say Hi play chess!…read more Very eclectic - and they have the most amazing cat!!

Great folks, very helpful. Old time service and now they do repairs too. And don't forget to say HI…read moreto Orville, the resident cat and manager!

The phone number for this business answers as Encompass. They may still have a store, but also…read morerefer you to encompass.com 1 star for lack of clarity. Will update if they still have a location in Dayton.

Dayton appliance parts were bought out over two years ago by Parts Town. They closed the store by…read morethe Dayton Mall. They seem fine as a parts store but there isn't anything that I could find that tells you about the name change, the closing of the south store or the fact they sell to the public. If you look for their web site it is still there as Dayton Appliance Parts with again no mention of the name change and the address and the phone number of the south store. The web site is even dated 2024. I not sure why they haven't made the change and told the public about the changes.