Was told at checkout, while buying a water hose, that all I needed to have to return it was my…read morereceipt. That's a lie. They will ONLY take it if I have the receipt AND the box. They need more training!! Now I'm stuck with a water hose that is too short!!

What a great local hardware store. They carry the hard to find items unlike the big box stores…read more Found a new local product no others carry, The "Novus Start Super Capacitor Battery Jumper". What a great product, No internal lithium battery to explode or die. Totally Safe to store in vehicle and always ready to use. Love this new Emergency jumper. Thank you Grieve Hardware for carrying unique items.

We have been shopping for a new range. We have run into depth issues in regards to our dishwasher…read moredoor hitting any new oven we put in. Ordered one and had it delivered from Home Depot; didn't fit right . We got a full refund. Ordered one from menards, it also didn't fit correctly due to the dishwasher and they brought the wrong cord for the new oven anyway. I had them take it back and was told I needed to go into the store to get my refund. I went into the store and got the run around and was told I had to contact Menards.com, so I did. Below was an email I received from Menards.com telling me the store should've handled this. I did finally get my refund, but it was minus $162. I will never shop at Menards again. Lowe's and Home Depot have way better customer service and actually give you ALL of your money back on a return.

I love this store. Great selection of building supplies, plumbing, lighting, landscaping and tools…read more My first and usually only stop when I need something.

It's a Home Depot, I'm not really sure how else to start this. The store is always clean. I found…read moreit can be a bit cluttered. Offer a variety of home needs. Prices are always pretty good. Lots of parking available. Workers are always nice.

Eddy was INCREDIBLY nice, he taught us about 2 by 4's and pressure treating. Nicest man I've ever…read moremet. Was going to give 5 stars but he talked to much. Sorry Eddy.

Huge thank you to the team at Lowes on Springboro Pike! Every time I shop here, I walk away…read moreimpressed, but today was next level. Brian Douglas from corporate and Jeff, the Customer Service Manager, are the definition of customer focused professionals. They consistently go out of their way to help, solve problems fast, and make sure you leave taken care of. You can tell they genuinely take pride in serving people the right way, and that says everything about the culture they're building there. Thank you both again for your help earlier today. This is exactly why this is my go-to Lowe's.

We stopped in here recently to check out refrigerators. They have a nice big selection. I…read moreappreciated the different brands as some other stores only have a few brands to choose from. They also had a great sale going on. The lady working in the area was nice, but didn't follow you around trying to sell you things. When we did need help she was able to get us the answers we needed. Ordering our fridge was easy and with the sale made it pretty affordable. The store was clean and anyone working that we crossed paths with was nice.

I've been here many times and the store is always clean, staff is always friendly, and the…read moreselection is great. The prices are good as long as you understand what you are buying. Some things should be bought here, and others shouldn't. Did I mention they have lots of stuff? A huge selection.

The deals aren't that great any more. They have low inventory on the sales items a lot of times…read more I think they're trying to sell higher end tools but I'd rather pay a little more to get a Ryobi or a Craftsman. Since they don't do their 20% coupons or free items as often as they used to, it's really hard to justify coming here. I went to Menards and they have better selection and better prices...

I needed a few things and heard that this hardware shop had a great inventory. It does! Located in…read morethe Piqua mall, it's easy to find. We looked over the large selection of BBQ supplies. And selected a rub for fish that we wanted to cook a bit later. Next, I needed a strong pair of pliers to work on some fencing. They had exactly what I needed. Lastly, I needed a strong flat screwdriver for delicate work. They had that too! Fast service, great selection, friendly people. As Arnold said, 'I'll be back!'

Great customer service and friendly employees who are willing to go above and beyond to assist you…read more I recently purchased a grill that I was unable to get in my car. They quickly loaded the grill in a Piqua Hardware truck and delivered it to my home. Piqua Hardware store has all your hardware needs and the best part is you don't have to wonder around looking for someone to help you find what you need!