I stopped here to get a key made. I was greeted as soon as I…read morewalked in and asked if I could be helped finding anything. I explained that I was here for a key and then directed to the key booth, where the same person began to assist with the key. After a few minutes, some careful analysis and a second opinion from a coworker, it was determined that they didn't have the size key needed in stock. The worker was kind enough to give me a few suggestions of where I may be able to have this done. My mission was unaccomplished, however, I received good customer service.

The convenience of going into here doesn't outweigh the behavior of the employees here. Several…read moretimes, I've asked an employee if an item is in stock and each time, they laugh, say no, then walk away or don't even bother actually taking a look. I typically like to support these local smaller stores but I won't get laughed at for asking if a product is in stock at Home Depot or Lowe's. These aren't even unusual products - light switch covers, shakers for bags of driveway salt, etc. It's honestly ridiculous.

Ever seen a neighborhood hardware store in a tv show or movie? I feel like DeRonne Hardware is cut…read moreright from that same cloth. Great selection of everything I've ever needed for any sort of home improvement project. I also bought my snow blower there. I also like knowing that if they don't have an item, or run out of something, they'll check at their 9 Mile store as well for you.

Good service, always friendly, and knowledgeable on their products they offer. Was even surprised…read morethey could fix a glass section window on my garage and wasn't an arm and a leg.

We bought tile for backsplash at Floor and Decor. An associate named Emirys helped us…read more She helped pick tile, grout and the edge. I couldn't have done it without her. Great selection and service!

Loads of selections in all price ranges. Helpful salespeople. Great return policy. I can't wait…read moreuntil my ceramic tile backsplash is done!

Did you know Bed Bath & Beyond has been in business since 1971? Yes I Googled it…read more I can always shop at this location when I am in the area or need an item that my local store may not have in stock. I was shopping for a very popular item. The busy store on M59 (Hall Rd.) did not have it in stock or another location in Chesterfield Township. With a quick customer service phone call and a "Please Hold This Item" for Me, I was cruising in route for a 15 minute drive to pick up my "Automatic Wine Opener". Photo attached of course, and I love it since it's sooo easy to use and looks so classic and modern on the counter next to my wine bottles! :-) This Bed Bath & Beyond store is very organized and has many clerks working throughout the store as well for fast check out. The staff are friendly and very helpful when on a mission like Me, "Need for Speed" with shopping. (I can run 6-8 errands in 2 hours.) Like other locations: Bed Bath & Beyond is what the name is. Many items sold here are for Bed, Bath and Beyond items for housewares, to organization, kitchen, home furnishings, pet supplies just to name a few of their main items of merchandise. Sign up for emails and those 20% coupons in the mail either weekly or monthly for helpful and cost savings. They will also always accept expired coupons as well to help with a discount. Bed Bath & Beyond also owns Christmas Tree Shops, Cost Plus, and Buy Buy Baby stores. All locations have their sales based on the month of the year whether its a holiday, with seasonal items or moving supplies into a new home or for a college student moving into a dorm. All store locations offer a great "Bridal Registry" plus free gift wrapping. When shopping for the future bride and groom to be: If one of their items is not available in the store it can be ordered and shipped to You or them free.

I love shopping at Bed Bath and Beyond for so many reasons. They really do have some of the nicest…read morestuff around, and have done an okay job with keeping up with the competition, especially in an "order from Amazon" type market. I don't come here often, but when I do, it's usually for something specific. Over the years I've scored some good deals and bought some nice stuff for my place and kitchen. While they are known for their 20% off coupons, I don't always use them for what I'm purchasing. The staff here is reasonably helpful, and the product selection is fabulous. They sell *really* nice stuff, from Simple Human, to fancy coffee makers and tons of linens. While their linen and comforter selection is fabulous, their prices are a bit high for me even though they carry top notch stuff. Do I need a $300 dollar comforter for the cat to puke a hairball on? No, no I don't. I am more of a JC Penny $100 comforter set lady that's machine washable for that reason alone. They have good sales here and have expanded their selection of items to also include makeup, shampoos and other products over the years. I recently did a purchase of a small ticket item and chose to do curbside for pickup. It was ready within an hour and I picked it up later curbside. It was out in 5 minutes! I was impressed. Thank you Bed Bath & Beyond, I appreciate you and will continue shopping here in the future.

Personalized service and quality products. We needed to match a paint of a brand not carried by…read morePointe Hardware, and they were able to match the color and the sheen perfectly. We'll be back!

Be aware of their return policy I opened the packaging to a…read moreoverpriced drop cloth when I realized I had made a mistake, as it was too narrow for my project. I called to inquire about an exchange and was told I cannot return or exchange the item that I bought a half hour ago, so be aware Sometimes it doesn't pay to buy from the local guy rather than the big box store. Lesson learned

Genuinely wanted this to be a 5 star experience. Came in looking for tile for a bathroom remodel…read more The Tile Shop does have an excellent selection of tile, really something for every project. Bob helped us look at tile options and was very attentive and helpful in showing us our options. We settled on a subway tile option for our shower. The sample block made it appear that the tile was all the same size and could form a uniform subway tile appearance when installed which is what we wanted. Bob didn't tell us anything to the contrary regarding how this tile would look when installed. Bob also gave us recommendations for tile installers as The Tile Shop doesn't provide any in-house installation services. He gave us a few names of installers and told us two especially were highly recommended if they were available to take our job. One was, and we felt confident that he had been so highly recommended that we went with him. However, when it came to installing the tile the tile/grout lines were all askew and crooked. The installer told us this was because of the tile we chose. While the edges on the tile weren't 100% straight, this is something we absolutely weren't told when purchasing the tile and not the look we wanted, and honestly a lot of the issue seemed to be rushed installation and lack of attention to detail. We had him take down and redo a section of the shower that was completely un-aligned, and it did look considerably better. But overall still not the look we wanted; however, we didn't have the money to take it all down and pick a different tile and new installer. After asking him to redo the worst portion, anything further we asked he proceeded to make snide comments and call us "picky, picky". We had to have him come back and fix a bunch of air pockets in the grout because he must have grouted when it was still bubbling. There are still several other issues we've noticed since then, and overall we are incredibly disappointed this installer recommendation. So please, please if you work with The Tile Shop ensure the tile you're buying will work with the look you're going for and very throughly vet out any installer recommendations so you have a better experience than we had.

We were having a rough time selecting the finishing trim tile for our backsplash. We were told to…read morecall The Tile Shop. we did. Shelby answered the phon. She was so friendly. We made an appointment and met with her the same day. She had the perfect answer for our finishing tile dilemma. It was so easy and handled very quickly. She was as sweet and friendly in person as she was on the phone.

It is my plan to go here first for any plumbing needs. It's the kind of place where you can take…read morethe part you need to replace and the guy behind the counter can tell at a glance what the part number is and can go get it for you. Another time I took part of the faucet I needed some kind of adapter for and explained what I needed to do, and they immediately went to the next room and got just what I needed. (I'm someone with decent mechanical sense, but not that much experience or knowledge.) Wayyyyy better than going to a bigger store and try to figure things out myself. The time and frustration saved is worth any slight increase in cost...but it even seems like the prices are very competitive. Another time they could not get me a part (I had to contact the manufacturer)--but they gave excellent advice, in a patient, knowledgeable way.

horrible customer service, would not even help me determine what we had or if they had the fitting…read moreI needed. all around worst experience in the industr.

This is beautiful! The dedication these workers have is spectacular. I can't say thank you enough…read moreto how wonderful they are. This is one of the best, and smoothest process ever. I completely recommend this company. Good prices, for good expectations. I will 100% go through this company again!

I got marble on my counter tops years back and it is still holding up really good, I am really…read morehappy with the results.