Had exactly what I needed to finish my project. Employees were great. I would highly recommendread more

Hometown service when you shop here! This is not your big box home improvement store. This is your…read moreneighborhood home improvement store with excellent service. They have a little bit of everything to help you with your project. Plumbing supplies, light bulbs, Benjamin Moore paint dept, shovels, rakes, pesticides, electrical repair items etc etc. Will you find a whole aisle of flooring options or shower stalls to buy- no. But how often do people need these things. Save yourself the time next time you need just a few things and come here. Close parking and service from people who know what they are talking about. And they offer to help you- no hunting them down while they try to avoid you. Will prices be a bit more-yes. But remember you are supporting a locally owned business. I have shopped here over the years for paint, plumbing repair parts, yard waste bags, rakes And much more.

Even though I usually go to the Cedarfalls store because it's much closer to my home they were out…read moreof what I needed so I went here today. This store is much busier and my major complaint is the parking lot because it seems like nobody knows what in the heck they're doing when they're trying to park. I had to make an exchange for something that I had received that was broken and the Cedarfalls store didn't have it but this one did. They had it saved for me at the customer service counter which was a big help. I had to wait a little bit to get help at customer service. But they called for another employee and one came right away. It was really no hassle and I was in and out and loading up my car with what I needed in no time. I needed something else so I came back into shop. I needed a reciprocating saw and the one that I wanted that was on display in on sale was out on the shelf. I looked above in there overstock on the very top of their bays and they had exactly what I wanted up there. I was able to go over to the hardware desk and ask a nice gentleman if he would get it for me. He went and got a ladder and retrieved it for me immediately. He even told me to have a wonderful weekend. I had to get some landscaping fabric pens from out in their garden center. It's really late in the year for the garden center. So they didn't have the doors accessible from the parking lot to it nor did they have it staffed. They are pretty much sold out of most of their flowers except for some moms and some discounted bushes. But I was able to find what I needed and go back into check out. The store seem nice and tidy even though I was really busy. They had several registers open and I was able to check out right away. The nice lady at the register offered me the protection plan on my reciprocating saw. For less than five dollars I got a one-year warranty. What that means if anything goes wrong with it in 12 months anything I can bring it back to the store and they will give me a brand-new one. I had purchased this on a cordless drill once and it was well worth it. Years ago but I would've told you that menards has terrible customer service. When you walked by people that used to not greet you or even make eye contact with you. In the last couple of years I found it to be an opposite. Either it is a fluke. Or they have really stepped up their game on service in their stores. I prefer to shop at Minard's over Lowes or Home Depot any day. Their customer service selection and prices cannot be beat.

The way things are handled and employees are not worth a darn in lumber yard area and return policy…read moreis crap bout a battery powered drain snake got it home open it up it was broken took back got a lot of heat and told I can't return it there bitterly only had it for a hour

There's no reason to shop big box for your household supplies. Great hardware store, small business…read moreand local owners. Friendly and helpful!

If they don't have what you need they can order it. The people are friendly and vey helpful. I…read morehighly recommend them! Please support small business!

Bought great quality product from them, and can't wait to do business with them again, staff was…read morefriendly and the service was fast

This place is great. Especially if you want to get a new but used phone, get home with it and think…read moreabout how easy that was, get it activated, then wake up the next day and have your iPhone Flash the blue screen of death for like 6 hours , while wasting all that time on the phone with Apple, but no fix . It gets better: That same day you drive 60 miles to take the broken phone back, thinking that it's just a coinsedense and you'll be able to make the next one work , (silly assumption on my part I guess). You arrive and the service is terrible, the worker is complaining about how she was supposed to get off of work 5 minutes ago, doesn't help you whatsoever, complains when you ask to see a certain phone, rolled eyes when you ask a question, and doesn't know a damn thing about the products she's selling .. Then finally you will pick out a phone that you fall in love with, you will think that it was just a one time thing (high hopes?), you trust them when they lie to you , and get home and try to activate it, then BAM. your carrier will tell you that the phone is not unlocked and it still connected with someone else's account and that there's no way you can activate it..... I drove over 200 miles for this to happen , then I call to talk to manager, no one would answer for an hour. When I did talk to someone, that could have cared less, (who was unhelpful and uneducated and useless to me for 1 minute), I dropped the call and lost connection to wifi, (because I was using an App on my "basically new phone") and guess what? No answer from me now.. They must not like being called out on their B. S. Don't trust them .

The one star rating is today February 1 2025 only. This store is us pretty good…read more So I was at Waterloo Harbor Freight this morning for a pre-arranged exchange. The employees have always been nice at a minimum. Today I was greeted by an unprofessional employee. She was angry because I lose my words sometimes since my stroke. On her third try asking for a receipt I asked her what part of no doesn't she understand? On her second attempt she abandoned me and went to the office pouting. Then came back for her 3rd try. She proceeded to make rude facial expressions from the time I walked. I asked for help moving the return from my truck inside. I said it was heavy but couldn't get the name to come out due to Aphasia. I told her the exchange product was labeled with my name. She continued to give me dirty looks. So I asked her if she was hungover or something because she was being a "bitch". She responded I don't drink. Then she made a performance of telling the normal young lady via radio that she didn't want to help me. So I loudly said to the other employee who was nearing the back of the store that I didn't want her help. The other 2 employees said you can't call someone that. I said "not only can I call her a bitch, I'll continue to call her one as long as she acts like one. I n the previous 6 weeks I've been in this store at least 3 times a week and never had an issue. A lady who identified herself as the manager said in an offensive tone that she would be calling the main manager today. I responded with go ahead he knows me and if he likes I'll give him a transcript of our conversation from my hearing aids. In loud places I turn on TTY so I can understand what is being said. And showed her. She just feigned disinterest. Epic Fail #harborfreight

Excellent Store. Highly recommend! I always leave with way more stuff than what I originally went…read morein for!

Short Version: It's a pretty decent and clean home improvement store that carries the essentials…read morethat a home improvement store should have. The prices are a bit higher than I'd expect, and the employees help is hit-or-miss. However, if you get one of their super-helpful employees, you'll seriously love your experience. Long Version: Fantastic experience today at The Home Depot over in Waterloo. I started off at Menards as it was closer to me, but after I was told that Menards couldn't cut the lumber I needed AND they couldn't special-order the part I needed, I chose to try out The Home Depot and see what went on. The store itself is surprisingly clean. There's a Lumber area, and they have Lumber carts. They have a small clearance area near the restrooms. Unlike Menards, some of the prices are a bit high, and Home Depot doesn't seem to offer the "super cheap" doorbusters that Menards offers either. That was slightly disappointing. Employees seemed hit-or-miss. Some of them seemed particularly helpful and really wanted to help while others seemed to be mostly ignoring me. Both versions work fine. However, I did receive different responses from various employees as to whether the store carried things, so that was frustrating. (Turns out that they did carry it!) I wish the employees were on the same page. There was a guy in the Lumber department named Joe who was BEYOND helpful. I came in with some measurements and a general idea of what I wanted done, and he helped me pick out the wood type, explained the differences, and cut it for me. This is something Menards said they just couldn't do, but Joe had no issue with it. After that, I figured I might as well look into finding a good shelf for my cabinet, and that wood needed to be cut to size as well. I asked a nearby employee if that was something they could do, and she said "definitely not". Okay. Well, I thought I'd check with Joe to be sure. He said it would be no issue at all, and he cut it exactly how I needed it. My review would probably be average at best if it wasn't for Joe. Looks like the employees are hit-or-miss in helpfulness, but Joe honestly made this somewhere I'll come back to just for the lumber department because of him!

I would not recommend them ever!!!! They came out gave me an estimate checked the leveling of the…read morefloors. Got the everything ordered got the installers set up. Then the product didn't get ordered so it had to be reordered lost my install day so then had to wait another 6 weeks. And then today one guy shows up to to do the project starts measuring checking the level says he can't do It but that he had another crew that could do it but then after talking with home depot he says he didn't say that and this is crew 2!!! Guy shows up says he didn't have the quarter round listed on what he had to do also I paid for the flooring to be removed and hauled away he comes with a pick-up truck!!!! What a joke this place is!!!! I wish I could give a negative 5

I've left my star rating the same but wanted to update my review because some of the information in…read moremy original review was out dated. Blaine's has a bit of everything. Farm supplies, pet products, clothing for all ages, tools, automotive center, household needs, candy and snacks, paint department etc. In October every year they have their toy shop for Christmas. It's a big deal. They open it on an advertised day and it's crazy in there. There toys are often unique items you won't find other places. I've went there for years for Christmas gifts. I also like their children's and babies clothing department. They carry Carter's brand and I buy lots of pajamas and baby gifts from here. I've bought several winter coats, snow pants and boots over the years for my kids. Their items are quality and good priced. They have a large women's clothing department. You never know what you will find. They no longer have a greenhouse in the spring. I think when menards opened they couldn't compete. In the winter I frequent for ice melt and their bulk bags of candy and nuts. Great prices for both. I used to bring my car to their automotive center for oil changes. But it always took way longer than the quoted time. I think if you are able to drop the vehicle off and pick it up later it would be okay. Overall it's a very solid store. I probably venture here once a month or so.

Went in for duct tape...asked 2 women where it was. Niether had any Idea. Left and went to Farm…read moreFleet on Ridgeway which workers knew right where it waa!