Great service and fantastic products! Every time I come in the staff seems happy to help and very…read moreknowledgeable.

This review is for Sherwin Williams "Harmony" line (low or zero VOC) odor absorbing/anti-microbial…read morepaint. This line of paint is supposed to be one of the best paints from their store. It cost nearly $50 per can on sale. I was very disappointed as it seems to use a lot more paint than other brands and finally covers over primer after 2 labored coats are applied (primer bleeds through 1 coat, no matter what color I've purchased). When I painted in the same conditions, same room, over primer on a different wall with one coat of Home Depot's Behr (low odor formula) which is less than $30 a can on sale, Behr covered completely with one coat, and used less paint and less effort. (less having to double-back over areas you've already rolled, etc.) Overall, its much easier work and better coverage for way less money if you go with another brand. I have experienced this with "Harmony" no matter what store I've bought from. I typically buy it for its low odor properties and because the store is closer to my home than Home Depot, but it's not worth it anymore...its more money and more work to paint, and it is as if they put so many features into the harmony formula that its results are watered down appearance and application experience. Save your money and time spent re-painting. This particular review is not targeted toward the particular store or store employees. They are very helpful when going there for supplies and their paint matching process is very precise.

I ordered two faucets - only one came in the box. When I contacted customer service they told me…read morethe second one would arrive on Thursday. It didn't. I called customer service on Friday and they told me it would arrive by 7:00 pm. It didn't. I called customer service on Saturday and was told that both faucets were in the box. I explained that I had only received one. Of course I didn't save the box or packing because I had been assured by customer service that my second faucet was on the way. I lost $135. I will never step foot in Home Depot again.

Short Version: It's a pretty decent and clean home improvement store that carries the essentials…read morethat a home improvement store should have. The prices are a bit higher than I'd expect, and the employees help is hit-or-miss. However, if you get one of their super-helpful employees, you'll seriously love your experience. Long Version: Fantastic experience today at The Home Depot over in Waterloo. I started off at Menards as it was closer to me, but after I was told that Menards couldn't cut the lumber I needed AND they couldn't special-order the part I needed, I chose to try out The Home Depot and see what went on. The store itself is surprisingly clean. There's a Lumber area, and they have Lumber carts. They have a small clearance area near the restrooms. Unlike Menards, some of the prices are a bit high, and Home Depot doesn't seem to offer the "super cheap" doorbusters that Menards offers either. That was slightly disappointing. Employees seemed hit-or-miss. Some of them seemed particularly helpful and really wanted to help while others seemed to be mostly ignoring me. Both versions work fine. However, I did receive different responses from various employees as to whether the store carried things, so that was frustrating. (Turns out that they did carry it!) I wish the employees were on the same page. There was a guy in the Lumber department named Joe who was BEYOND helpful. I came in with some measurements and a general idea of what I wanted done, and he helped me pick out the wood type, explained the differences, and cut it for me. This is something Menards said they just couldn't do, but Joe had no issue with it. After that, I figured I might as well look into finding a good shelf for my cabinet, and that wood needed to be cut to size as well. I asked a nearby employee if that was something they could do, and she said "definitely not". Okay. Well, I thought I'd check with Joe to be sure. He said it would be no issue at all, and he cut it exactly how I needed it. My review would probably be average at best if it wasn't for Joe. Looks like the employees are hit-or-miss in helpfulness, but Joe honestly made this somewhere I'll come back to just for the lumber department because of him!

I visited this store with my mother and my partner last weekend when we were trying to narrow down…read moresome paint options for our new house, and let me say - the customer is like night and day in comparison to the other local Sherwin-Williams location! We were greeted as soon as we came in, and the young man working asked us if there was anything he could help with. We had a game plan, so we declined his assistance at first, but he and his colleagues were available and checked on us a couple of times to see if we needed anything. When I was trying to understand how the samples are organized, he also kindly showed me the book and offered to look up anything for us as we were narrowing down colors. We didn't make any purchases yet, but I know we'll be returning to this location once we've finally made a decision! This store is also much larger than the other location, well lit, and includes a lot of the necessary equipment.

We bought all of our paint for our house here. Jill was extremely attentive and sat with us to…read moreanswer questions and help us pick out colors. When there was an issue with some of the paint we bought, the manager was really helpful in resolving it. It's hard to find places with such good customer service, and even though we had an issue, it was great to know that they wanted customer satisfaction over the bottom line.

Over the last few months I've had a couple less than satisfying experiences with Menards as a whole…read more- including but not limited to, my Menards account being compromised and my card information stolen and used to purchase almost $1000 in items in store. Then most recently, I purchasing an item online with one description, and when receiving it, it being different than advertised. Every time I've attempted to reach out to any employee within the Cedar Falls store specifically regarding any issue or concern I've had, I've received the most atrocious customer service. While I understand that certain situations can't necessarily be handled at a store level - there are certain things that can be done when you're working with someone face to face - minimally some empathy, or an apology for the inconvenience. My experiences have always handled by the employees I've worked with by defensiveness, surface level service, and empty words. I've never received any actual SERVICE when it comes to dealing with issues in store. I personally worked in customer service for 15+ years. Almost a decade of that as a customer experience manager at a retail store - so trust me when I say that I understand certain things are out of a workers control, even a managers control. But, there are many things that can be controlled. One of those things is how you handle yourself at your job, and during specific situations. After coming in to the store today to attempt to deal with a situation of a defective item - I left the counter frustrated (with no resolution). As I am still in the store, I see the manager I was just dealing with walk directly from our encounter over to a coworker and give them the 'eyes' and have some words that I can only image was about the 'difficult' customer that she was just dealing with. I'm going to assume she didn't realize that I observed this (because that's better than the alternative that she just didn't care). It really does blow my mind how someone can provide the bare minimum amount of customer service and then when a customer walks away frustrated at that bare minimum service they've received, an employee has the audacity to roll their eyes as if they had done all they could do, with the implication that the customer is being irrational. I'm a younger person that works really hard for what I have - so when the issues I've had with Menards cost me around $1000 THIS YEAR alone, and no resolution has been provided, I guess I have to resort to Yelp reviews in the hopes that my concerns will be heard and addressed.

Menards Christmas decorations and lighting are plentiful with so much choice…read more Every time I go to Menards I find even more than what I went for! I've had very good luck with Menard's.

Excellent quality paint and materials. Much much better and cheaper than anything you would get at…read moreMenards. Great customer service!!

From the owner: Your local Sherwin-Williams Paint Store in Mason City, IA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies for home updates, DIY projects, and contractor work across suburban communities. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Customer service from caring people... makes shopping for wallpaper and window treatments a…read morepleasant experience!

I purchased all my paint here for several years....Large selection of colors and types. I have…read morealways stuck with Ben Moore paint and probably will for life ---They have a huge design place upstairs and they allow you to take home the books for a few days to look at and ponder. I have also done several wall papers back in the day---and of course various paint techniques. The people there are always helpful with advice.....if you live in the area....you should go here---the quality is waaaay better than any paint you would get at the large chain store....

I ordered a funeral floral arrangement from out of town. The associate on the phone was very…read morepatient explaining options. The seasonal arrangement was beautiful. They even texted a picture of the completed arrangement before delivering. Very attentive and detailed. Would definitely do business with them again.

Received one of the most beautiful arrangements for Valentine's Day. Absolutely gorgeous flowers!…read more Highly recommend if you are sending flowers to anyone.