Had exactly what I needed to finish my project. Employees were great. I would highly recommendread more

Hometown service when you shop here! This is not your big box home improvement store. This is your…read moreneighborhood home improvement store with excellent service. They have a little bit of everything to help you with your project. Plumbing supplies, light bulbs, Benjamin Moore paint dept, shovels, rakes, pesticides, electrical repair items etc etc. Will you find a whole aisle of flooring options or shower stalls to buy- no. But how often do people need these things. Save yourself the time next time you need just a few things and come here. Close parking and service from people who know what they are talking about. And they offer to help you- no hunting them down while they try to avoid you. Will prices be a bit more-yes. But remember you are supporting a locally owned business. I have shopped here over the years for paint, plumbing repair parts, yard waste bags, rakes And much more.

Best ace hardware store I've ever been in. Great employees great selection of tools and hardware…read more Highly recommend. Jennifer and staff are very knowledgeable

I don't come here often, but it's useful to have in-town. The parking is right along Main Street,…read morebut since it's Oelwein, parking is never too bad. You can also park right outside the doors in case you're loading up something really heavy, so that's a plus-side to the parking. Free parking on Main Street in Oelwein - in case you're unaware. The store itself is pretty awesome. It's not a huge space, so everything is relatively packed together, but it pretty much meets all of the needs that I've ever had. I have no idea how to navigate the store, but if I put effort into it, there are signs and everything, and it's laid-out in a semi-logical way that makes it easy to get around. Every time I've gone in, I've been asked by multiple people if I need any assistance, so they're really quite great about helping you get exactly what you need. While I'm not sure I'd agree that their slogan, "Ace, The Helpful Place" would apply to all Ace Hardware stores, in this case, it actually does. I've come in here with really vague problems or ideas, and they've helped me figure out what I need to get. For this last time, I was looking for an inexpensive way to get cardboard signs into the ground. I haven't been able to find any super-cheap stakes or other metal frames throughout all of Oelwein, so I thought I'd come here. Ace Hardware didn't actually have any type of cheap stake, but they were willing to help me find a better solution that worked for me. They brought me towards metal flag poles that ran less than 50 cents a piece. I bought a ton (they had a huge stock!) to work with, and I have exactly what I need to make my signs. Check-out was super simple and everyone was really friendly. When I need things for my lawn in the future, I'll definitely be back. I wish they had larger stock of things, but it's always had what I needed - or employees were willing to work with me to find an alternative that works just as well or better.

Customer service is VERY great. The second we stepped in, the employee knew exactly what isle the…read moreproduct we needed was in.

If we had another place to rent a Roto-Rooter If pay double To rent it. The older man Russ is very…read morerude and talks to you like you're an idiot. He talked to the other employees rudely about us like we weren't even there. My husband complained to another employee about him and she didn't really say anything and come to find out from their web page she is a co owner. They people in the community here have said that he's rude to them also. It sucks that it's the only place to rent big equipment from here in Charles city.

The way things are handled and employees are not worth a darn in lumber yard area and return policy…read moreis crap bout a battery powered drain snake got it home open it up it was broken took back got a lot of heat and told I can't return it there bitterly only had it for a hour

Great store and always greeted every-time we walk in the store. I wish the garden center doors…read morewhere open more frequently like the other big box stores. When we recently went for outdoor metal paint the guy at the paint desk was very informative and got us exactly what we were looking for. The guy working in the mowers definitely did great he talked me out of buying a basic push mower into the space saver, self propelled push mower and couldn't be happier with my purchase. I have always enjoyed Menards over the other stores here but at times prices are cheaper else where. However push mowers much cheaper here a basic push mower at the others where going for what I paid for the one I purchased!