Russell Hardware is a high-end store but with poor customer service and communication…read more We bought 3 drawer pull. After waiting an inordinate amount of time they arrived the incorrect style. We reordered another & waited an inordinate amount of time. Called periodically on the status, requested we be called on arrival - it never happened. WILL NOT PATRONIZE RUSSELL HARDWARE AGAIN.

If you need something special, or hard to find, they have it. Extremely knowledgeable staff, huge…read moreselection of high quality hardware. They are the go to source for custom builders in the area. But they also take care of the general public extremely well. Totally different experience than a ACE or a big box.

The greatest hardware store in the world. They have everything, and staff that is helpful and…read moreknowledgable. Always my first stop when I am on a new job. People are saying there is less selection than HD or Lowes, but when it comes to actual hardware, Frentz has a lot more. A huge part of my life for the past 35 years actually.

Great store!! They have a lot of inventory and are very knowledgeable. Good location.read more

have everything we need, feels local, missed the popcorn on this visit but will be back…read more !

Looks like they have new ownership. They added isles. It is completely cramped now. 2 people…read morecannot walk down the same isle now with a cart. You cannot find anything and there is nobody around to help you. The ones working there walk past you like you are not there.

Very helpful. Friendly . People are always nice. Can't find something also there to help. Just…read morelike home when you go there.

ACE Hardware positions itself on being your neighborhood hardware store for of helpful local…read moreexperts, the kind of David vs Goliath type of marketing we often see in the era of big box stores. Happy to say Trevarrow Ace has lived up to that pitch, consistently having what I need and employing folks who are able to assist on whatever crazy scenario you bring to them. Selection has always been ample and rarely have I had to take a trip down to the nearest big box store to get something I couldn't find here. A lot of reviews mention Trevarrow being their go-to hardware store - and I 100% echo that.

I Always go here to fax papers, get keys made and refill my propane tank for grill. The staff are…read morehelpful and kind. I'm right down the road so I'll continue going here long term. Keep up the great work.

This store has so much stuff, you can't even see some when it rights in front of you. Literally…read moresliding walls of merch. Stuff on the ceiling. Can't find it? Just ask.

Friendly people who go out of their way to help you find what you need! I have been here multiple…read moretimes since we moved to the area and each time they have had what I needed, and I've been able to find it quickly. Easy to get in and out. Nice to be able to come here instead of driving farther to a bigger store like Lowe's, Home Depot etc - these guys have it covered!

I didn't have a screwdriver to fix my loose oven door handle, so I stopped by Ace on the way home…read morefrom work today. The young man at the tool counter helped me pick the correct screwdriver by looking at a (not so great) picture on my phone. The T 20 x 4" helped me get the handle fixed quickly. Thanks!

My name is E. Millhouse, email sassie85@comcast.net. Ace Hardware Beverly Hills location, Store…read more#14831, JRNL#: J56673, CUST NO: *5 ACE REWARDS ID: 1956571065. I have shopped at this location several times and I have never been treated the way I was today, April 6. 2026, 4:43PM. I was attempting to purchase the 4 step Lawn treatments on sale for $94.99, for Ace Hardware members. However, the cashier was ringing it as the full price of $119.99 and charging tax on the $119.99 instead of the sale price. I inquired to him about the charge of the tax, his reply was that this store has their own tax of $7.00 to everyone. I requested the manager, who corrected the cashier on the tax. I explained the problem was the price being charged instead of the sales price. The cashier, in lane #1, got very upset and said this is dumb either you pay or not. I'm not going to be overcharged because you say so. He was very irritated and argued with the manager as well. This time he said I was acting dumb. The manager did not give his name or the cashier name. I was terribly upset and informed the cashier that he should never argue with the customer and call them dumb, when you were in the wrong not me. During the incident, other customers were observing the interactions, and refused to go in his lane after I ended my transaction. If I visit this Ace Hardware Store again and this particular cashier is the only one checking out, I will not make a purchase there. I gave a review of two stars because of the service not what the store offers.

Service was great, prices are good, personal was friendly and helpful. Found many of the things I…read morewas looking for.

Huge fail for this store as the workers are rude and the paint department isn't very intelligent…read more After multiple problems, I tried again, and I get another delivery of paint that was to be tinted, show up plain base white. Can anyone here read? What do you think the sample size is for, to see what white paint looks like? Sorry, this really falls in management since I have called several times. This was a delivery order and now they want me to come to the store for their error.

I was in and out within 5 minutes. I expected the yard item I wanted to be in the Garden Center…read morearea but was pleasantly surprised it was stocked on the floor, closer to the cashiers/self checkout to save customers like me time. However, the people I was with needed to go the bathroom so we checked that out and it was clean. Great signage to find the restrooms. Lots of employees that were friendly and willing to help find whatever I needed.

I grew up going to Ace Hardware stores as a kid, as there wasn't big box stores close to use like…read moreHome Depot or Lowe's as a kid. I remember the smell of the place and it was a combination of fertilizer, flowers and hardware. As an adult, I go from time to time because I don't always have the patience to wander through big box stores for simple, small ticket items. I prefer this Ace Hardware for a few reasons. For starters, they are bigger than most. Not the newest or greatest, but nice none the less. They also have a small but fabulous outdoor garden center with ample flowers, pots and other accessories for your home. The staff here is friendly and helpful. If I have questions, they are quick to help me with finding an item, getting a price check or just helping me in general. This store does offer extra services as well. I think they do phone screen repairs, key cutting, along with other services as well. Plus, the parking here is great, and it's easy in, easy out. Thank you Ace for making life easy! Even through you aren't as close to me as I would like, your store is clean, organized, well stocked and the staff is super friendly.

I've been a customer of this location's hardware store for almost two decades. I'm not sure when…read morethey became Ace hardware but ever since they have been enormously helpful, thoughtful, and honest. Honest. If they can find it, they'll find it. Find it, they'll tell you where you can get it.