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    Mellow Tea

    3.0 (1 review)

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    4 years ago

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    Molly Tea

    Molly Tea

    4.5
    (219 reviews)
    2.1 mi
    $$

    this is the closest molly tea location to where i stay. the store always has good service and the…read moreemployees are efficient despite the huge number of customers everyday. naturally i am devastated to find it temporarily closed while the franchise fights a trademark legal battle with corporate. translated from a xhs (小红书) post i read on the backstory: "To the respected judge, I followed the court's order and covered the signboard of the store with a wooden board. Facing the blank door, I don't know what to put on. My brand told me that I can't use the name "Jasmine Milk White" anymore. And I haven't had time to think of a new name for myself. So, I put a question mark on it. This question mark is not a trademark or a brand. It is my only true expression at the moment: I don't understand. Why did the brand suddenly ask me to reduce 80% of the equity to 30% and transfer all the lease, control rights and employee management rights to them after we invested all our savings, signed a personal guarantee lease, and opened the store to the ceiling of New York? I refused. Then they cut off my goods, closed my store, closed my social media, and removed my takeaway platform. I don't understand. Why did I get a TRO in the state court? The court ordered them not to cut off the supply and close the store, but they could still go to the federal court to get another TRO and order me to remove all trademarks from the shelves within 48 hours? Two courts, two orders, and I was caught in the middle. I'm angry. But I can't roar in court. I can only hang this question mark on the door so that all passers-by can see: This store is going through something. I'm confused. I don't know what my store should be called tomorrow. I don't know how long the lawsuit will last. I don't know how long I can protect the most important things in my life when I sign a lease with a personal guarantee, more than 100 employees I employ, and my wife who is about to give birth. But I know one thing: I must continue to do business. My more than 100 employees are not the numbers in the eyes of the "other party's lawyers". They are ordinary people waiting for their wages to support their families. I continue to do business for them. My wife, she is a co-defendant in this case, and she is about to give birth to our child. She is under too much pressure. I must hold on, which is the best protection I can give her. The personal guarantee lease I signed is not a piece of paper. This is all my family. I can't close the store, I can't stop. If it stops, there will be nothing left. Judge, I'm not here to challenge your authority. I respect the court's order. I have covered the door with a wooden board, and I am already cooperating. I just kindly ask you to understand my situation and give me some time. Give me 30 days. I promise to complete the brand switch. I promise to turn this question mark into a real name. I promise that I will continue to obey all the orders of the court."

    Placed an Uber Eats pickup order an hour before arriving and still ended up waiting another 30…read moreminutes at the store. The place was completely disorganized. Drinks were piling up at the counter, and more than 10 customers were waiting for orders that had already been marked as ready in the system. Despite waiting, I never received my drink and ultimately had to cancel the order and request a refund. Absolute chaos on a Friday afternoon. I'm not sure I can blame anyone given the current legal dispute. Just wanted to give others a heads-up. Always love their drinks though.

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    Molly Tea
    Molly Tea
    Molly Tea

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    Rui Tea

    Rui Tea

    4.5
    (107 reviews)
    0.3 mi

    Stopped by Rui Tea and decided to try their Mango Sago drink since it looked refreshing and was one…read moreof their popular options. Overall, it was just okay -- not bad, but not something I'd go out of my way for again. The mango flavor was there but felt a bit artificial and bland, and the sago pearls were slightly uneven in texture. The presentation was nice and the drink looked appealing, but the overall taste didn't quite hit the mark compared to other mango-based drinks I've had elsewhere. The shop itself was clean and bright, and service was friendly and quick, so no complaints there. If you're nearby and craving something fruity, it's worth trying once, but for the price and taste, there are probably better mango drinks around.

    Overall: F // 1 star…read more HeyTea, but worse, and available in Jersey City, was my old opinion. Their mango drinks just have a worse command in picking sourcing ripe and sweet mangoes of the right softness; there is more filling in their drink that makes it more like a meal and less like a drink; and the slush is noticeably more icy and unrefined. On top of this, I stopped going a few months ago because one of the staff members dropped a huge stack of cups onto the ground, and then proceeded to restack them as if these are perfectly clean to use for the next drink. Incoming health hazard, thank you. Food: -1 Presentation: E Price: E Atmosphere: E Service: -2 Menu: E Overall: 1 star Insta/Yelp/Beli/TikTok: @amei_eats

    Photos
    Sparkling Orange Espresso (New)
    Sparkling Orange Espresso (New)
    Osmanthus Oolong Milk Tea (New)
    Osmanthus Oolong Milk Tea (New)
    Fresh Taro Milk w/boba

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    Fresh Taro Milk w/boba
    Hey Tea

    Hey Tea

    3.6
    (126 reviews)
    4.0 mi

    First time coming to a hey tea lab! This location is in the middle of time square, and honestly…read moredidnt have the greatest experience. I ordered the matcha 3.6 which is matcha with pistachio viennese style cloud, and yes it was super delicious but it was def pretty pricey. The matcha was strong and creamy, and i did rlly like the pistachio cream on top (better than molly tea's pistachio mt!), sweet and not too overpowering with pistachio and in a way pretty light! Id recommend the drink if you like matcha and pistachio. I heard that in heytea labs you get to get the experience of watching the staff make the drinks in front of you, but when i came the staff hurriedly made the drink and left it on the counter. Maybe im overthinking it, but the staff were a bit rude and seemed to not want to interact with the guests despite it not even being busy. Since it was my first time, me and my friend had questions but the girl answered very coldly /: Besides the service i do think the drinks are still very worth trying. Id def come again to try the other specialized drinks tho!!

    Good tea, just not good enough…read more In short, they were out of most ingredients including boba, staff wasn't familiar with the register and ordering system, waited 45 minutes to realize we'd been forgotten about, staff unable to process refunds (requires approval of a manager not onsite; if the manager is unreachable you're out of luck), they threw away my receipt but pressured me to provide it before calling the manager. Manager didn't pick up so we couldn't get refunded, asked them to make the drinks quickly...and after all this they didn't actually make what I ordered. $30 for 2 drinks and this experience. I've been to Heytea locations all over the country and this experience is pretty consistent at a high level... You'll see for each location the number one complaint is having to wait 20+ minutes for a simple order. The drinks are generally yummy but the brand is more concerned with expansion than getting their operations together. Unfortunate.

    Photos
    First Cloud out of 3
    First Cloud out of 3
    Gardenia 3 and Matcha 0
    Gardenia 3 and Matcha 0
    Gongfu 3.3, Coconut Mango Boom, Gardenia 3

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    Gongfu 3.3, Coconut Mango Boom, Gardenia 3

    Mellow Tea - bubbletea - Updated June 2026

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