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    Melissa Sheppard

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Melissa Sheppard

    Homeowner or property

    Car and truck insurance

    Life insurance

    Melissa Sheppard Photos

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    11 years ago

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    Moran Insurance - Matt Lehmann, VP/Owner and Marc Dorman, President/Owner

    Moran Insurance

    (2 reviews)

    An amazing firm that makes you feel at home. The staff at Moran really does go the extra mile when…read moreit comes to their clients and as a client myself, I can tell you it shows. Donna is my specific agent who handles my policy and questions regarding (trust that I have a lot, you should see our call log). Even with her busy day and numerous clients, she always took time to answer mine and get back to me within a timely manner, even though some of my inquiries were pretty asinine. She always did so with such care and enthusiasm and always answered her phone with excitement. But that energy doesn't stop with Donna, it extends to everyone! I have had the fortune of interacting with each staff member; and from stunning office staff like Kim to the amazing employees such as Chad, Robin, Kerri, and Kari, all the way to Marc and Matt, the energy and enthusiasm of this office is unprecedented. No client is too small or too big for this team and it truly is worth your time to give them a chance. But what do I know, I'm just a kid who took time out of his day to write a two paragraph Yelp review!

    I have been using Matt Lehmann at Moran for the past 4 years. He converted me from a Nationwide…read morepolicy with no service at all. He handled all of the paper work, he handles all of the phone calls and all of the hassles that insurance has. He also was unbiased about telling me what insurance I truly needed. Sometimes that means you pay more but you don't want to pay less and find out that you aren't covered. When I have had a claim he was on top of it and lead to getting quick payment without my policy going through the roof. I have also converted several employees of mine to using his service too. It is like they get a raise when they give him a call since he saves them so much money.

    Lighthouse Insurance Services - Erie Insurance - Agent- Gloria Santarpia

    Lighthouse Insurance Services - Erie Insurance

    (2 reviews)

    One auto Lighthouse Insurance $370 One auto Geico $136…read more Which one would you pick? Not only was it a bad decision to go with Lighthouse I had no one that wanted to help me even go through my policy. Finally, I got Scott to help me which was very considerate. You would think as a customer they would help you save money ... tell you to cancel go with a different insurance company to save money, but they don't offer any help like that and I don't know why

    I have been a client of lighthouse insurance for several years now. They are a fantastic, locally…read moreowned and operated Erie Insurance provider. I love the fact that it is a locally owned small business that has the backing and resources of a national company. So, I get all of the benefits and perks of a large company, with the personal attention and exemplary service of a small business. We recently purchased a new vehicle on Saturday, when the offices of my local representative were closed. However, when I sent an email to my point of contact, it was responded to within hours! This is what fantastic customer service is! I go out of my way to patronize and use locally owned small businesses. Sometimes this means that you will not always have access to some of the benefits you might get with a larger company. But again, being a locally owned office that is part of a national company is getting the best of both worlds. Wow we only have our automobiles insured through them, they also provide homeowners insurance and a myriad of other services as well. I cannot recommend them enough!

    Melissa Sheppard - homeinsurance - Updated May 2026

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