Wonderful staff! They're so friendly. Such a good atmosphere. They have fun stuff for the kids to…read moreenjoy coming to the ortho. And they have coffee for the parents!

I rarely write reviews but I had such a great experience with an amazing doctor, Dr. Kit. The…read morewhole team was always so kind and patient, which made each visit so comfortable and pleasant. Joanna, Maverick and Jesus always greeted me with such welcoming smiles. They took the time to explain every step of the process, answered all my questions thoroughly, and were always kind and professional at each appointment. I'm so happy with my results and grateful for the care and attention they put into my treatment. I highly recommend anyone needing orthodontic treatment to come here.

Great, professional pediatric dentistry! My children had to…read moreswitch from our old dentist since they no longer take our insurance. I needed a place they felt comfortable to go. I was looking for a clean & professional dentist office. We found it. Thank you!

Friendly and knowledgeable. I love that the kid hang out area was screen free. The doctor and staff…read moremade us feel welcome and included us in the process and listened to our concerns.

We visited for an initial orthodontic consultation and had a wonderful experience. The office was…read morewelcoming and efficient -- the reception staff were friendly, we were seen right away, and my son's X-rays were completed quickly using what appeared to be very up-to-date technology. The treatment coordinator was knowledgeable, personable, and took the time to answer all of our questions. We also met Dr. Gray, who was incredibly kind and made my son feel comfortable right away. Although we ultimately chose a different orthodontist due to proximity and in-network insurance savings, we were very impressed with the level of care and professionalism here. If we lived closer, we likely would have moved forward with Dr. Gray. We initially scheduled the consultation based on a strong recommendation from a friend whose family has had a great experience here -- and I can absolutely see why. I would confidently recommend this office to anyone local.

So far our experience has been a pleasant one. We met with Jana and she took great care of us. We…read moredid have to wait a while in between X-rays and whatnot but it wasn't bad at all. During our wait, they have a nice little coffee bar, and I was able to read my book. They also have a little area for the kids to sit and play some games- Mario Kart anyone? Definitely a great way to pass the time while waiting. Upon arriving, we were also greeted by both ladies at the front desk and they were both attentive as well as friendly! I truly appreciate the simple fact that they were all so nice here. It all felt so genuine and authentic. Dr. Gray is by far very knowledgeable about his work and you can tell he takes great pride in the work he does. He didn't hesitate to ask for more time to review the case further for one of my kids. Just shows how important it is for him to get a full scope and evaluate everything. I do have to find another provider for general dentistry, and asked if they could help me with that. They recommended Persona dental- looking forward to meeting with them and I'm hopeful to receive good quality care from an honest company. Will update again soon since this was my first time here.

My family has been going to Dr Miao and Dr Chow for almost a decade. My three children and my…read morehusband have all had braces from Dr Miao, and my oldest just finally graduated out of Dr Chow's care. They are both amazing dentists and are so kind and willing to work with us to schedule. One time Dr Chow even called on a Saturday to check up on my son after a filling he had the day prior. The convenience of having your primary dentist and orthodontist in the same building can't be overstated. I would highly recommend Dr Miao and Dr Chow!

I took my daughter to 8 orthodontists prior to seeing Dr. Miao. All of them except for one doctor…read moretold me, it's too late, your daughter's underbite is too severe and she would need jaw surgery to correct her bite. None of them took my daughter as a patient. As a desperate parent seeking other options to prevent my daughter from having to get jaw surgery. I came across Dr. Miao. Dr. Miao was so kind and patient with my daughter's condition. He studied my daughter's case and came up with a treatment plan for my daughter's teeth in hope to prevent her from having to do jaw surgery. Fast forward to today, my daughter's teeth have been corrected and Dr. Miao completely saved her from needing to have jaw surgery to correct her underbite. I can't thank Dr. Miao enough for his kindness and patience with my daughter. Not to mentioned that my daughter loves Dr. Miao and calls him the GAOT of orthodontist. I am forever grateful to Dr. Miao and his team!

$4000 credit card loan to pay for a treatment plan for continued braces placed by someone from…read moreOregon. 3 visits total done at a price of $250 each visit with plans to go back to Oregon and they want to refund $750 instead of the original $2000+ stating it was their mistake because "they placed the braces on my daughter".

This practice is not only clean and friendly but also very accommodating to their patients. I've…read morebeen coming here for about a year now, and have never had an issue with them. Every visit is swift, on time, and friendly. I highly recommend this location to anyone looking for a high quality orthodontist office that cares for their patients time and treatment.

Avoid Claremont Smile Design! They are associated with Ecco Dental in Glendora - Unprofessional…read moreStaff, Outrageous Pricing, and Dishonest Practices I do not recommend Ecco Dental to anyone seeking ethical, transparent, or professional dental care. My recent experience trying to get care for my son has been beyond frustrating and deeply concerning. My son is in pain and needs his wisdom teeth removed. I spoke to Silvia, the office manager, who assured me she would contact our insurance and provide an estimate. Days later, she emailed me a quote that raised red flags. When I checked the exact procedure codes on my insurance company's website, I discovered she was charging the full 70%--which is what insurance is supposed to pay--directly to me, the patient. This made it seem like they were billing both me and the insurance the same amount, potentially engaging in double-dipping. When I called the Glendora office to get clarity, the staff said I had to speak with Silvia. She wasn't in, but the front desk casually explained that "this is just the price we feel like charging," and if insurance pays more, they'll refund the patient. That's not how transparent billing or honest medical practice should work. I tried contacting Silvia again, this time at their Claremont Smiles office. Not only was she evasive, but when asked to explain the pricing, she suddenly claimed she needed to speak to the regional manager, Ariana. I reminded her that she is the office manager--yet she couldn't answer a basic question and delayed the conversation for another week. When she finally responded via email, she said my son needed to come in person for an estimate--over a week after I originally reached out and after acknowledging my son's pain. I asked to see the billing breakdown from my husband's previous oral surgery (also done at this office) to compare. My husband was sitting next to me and verbally authorized Silvia to speak to me. She refused to proceed unless he repeated a very specific sentence she demanded, even though I had already explained the request clearly. Once again, she deflected responsibility to Ariana, and when I asked for Ariana's contact information, Silvia hung up on me. The lack of professionalism, the runaround, and the shady billing practices are unacceptable. I will be reporting Ecco Dental to my insurance company. Patients deserve honest communication and ethical care--not to be misled or dismissed when they're trying to help their child in pain. Steer clear of Ecco Dental & Claremont Smile Design. You deserve better.

I've been a patient at Claremont Smile Design as well as Ecco Dental for quite some time now,and I…read morecannot recommended them enough! From the moment I walk in the customer services is top-notch. The staff is friendly, welcoming, and genuinely cares about making your experience smooth as possible. Dr. Jaquez is absolutely amazing. He has a calming presence and always takes the time to explain everything in detail, making sure I feel comfortable and well informed about my treatment. I always leave confident that my teeth are in great hands. One thing I always appreciate how accommodating they are when it comes to insurance and pricing. I appreciate the discounts they offer which makes a huge difference for me and my family. It's clear they care about making quality dental care affortable and accesible. They've helped me undestand my insurance options and always been transparent about costs, which gives me a peace of mind. What's even more impressive is how great they are with kids. I bring my younger children to Claremont Smile Design and they absolutely love it! The staff and Dr.Jaquez have a way of making the entire experience fun and stress-free for them. Overall, I couldn't ask for a better dental office. Excellent care, great staff and a welcoming environment make every visit a positive experience.

Highly recommended! We were new to the area in 2021 when our next-door-neighbor recommended BHD to…read moremy husband for an emergency fix. SO glad she did. Everyone in our family is now a client - even our college-attending son who lives in Virginia! BHD is an old-fashioned customer-serviced based dentistry with state-of-the-art equipment. Their office is gorgeous, obsessively clean, and the staff is super friendly and respectful. Great location in downtown Claremont. I love that they send text reminders for appointments! They accept our rather obscure dental insurance, too, which helps tremendously. After seeing close-up photos of a cracked back tooth that had a filling that was failing, I just had my first crown done and I couldn't be happier. Dr. Frank was the dentist and he is amazing! So was Sara, who did the temporary fitting. The whole process was entirely pain free and super efficient. The team took extra time to make sure the crown fit perfectly, not just "good enough". Dr. Frank tested my bite about 10 times to make sure my jaw was aligning correctly before he let me leave the office. My husband has had crowns done by many dentists (we move a lot) and since I file insurance for the family I can say the pricing for us at BHD seems to be in line with what other dentists charge. Hygienists have always been on time for all of us for almost two years now. Great service, professional staff, and caring, friendly service. 5 stars!

My first visit here was excellent!…read more The location: great, with off street parking The Office: furnished to make you think you are in your living room while waiting (as soon as i finished paper work they took me right in)! State of the art exam rooms with the latest equipment The front office staff: (Angie, Annette, and Yulie, about as professional and welcoming as I have experienced anywhere! The Dental Hygienist:(Kristine), Professional, skilled , experienced as has the best attitude! The Doctor: Dr. Finazzo, 5 star! takes time to discuss any and all my questions. Well trained with tons of experience. They did a fantastic job! I have found a new, permanent Dentist! Thanks guys!

The waiting room has entertainment for the children . The staff is always friendly and…read moreknowledgeable which makes the process run smoothly. The level of care that is given to my daughter when she is here is reassuring, knowing that she is getting her needs met. Definitely would've recommend to friends and family . They make even getting the smallest of teeth, cleans, fun and inviting for children.

Horrible. Usually it's not this bad. This review doesn't allow 3 stars it says. When we come to…read moreOrtho everyone is so great. Today was cleaning. She said the lady cleaning her teeth was frustrated with her, and kept talking Spanish to her multiple times after she told her she doesn't speak or understand Spanish. My teen left this place in a bad mood #kidsdentalcastle #buzzybooth