A bit of background: I originally went to Dr. Yu's office (for a gum graft which I've needed for awhile) to get an evaluation done for this surgery. They were out of network, gave me this super confusing paper with numbers on top of numbers which was impossible to follow, then couldn't tell me what my insurance would cover, and gave me a ballpark number. I asked my insurance company who said they should absolutely be able to tell me what insurance covers vs. not. I called back and the woman at Dr. Yu's seemed annoyed and said it would be a bunch of extra work for them and probably wouldn't get done before my surgery. Dr. Yu seemed really great but the whole thing made me uneasy. So I instead went to Dr. Robinson's office (in network) for a consultation and they immediately gave me an exact cost breakdown of what I'd have to pay. It was significantly less (1/4 the cost) than what the other office "ball parked" and it was for 4 teeth instead of 2. Obviously this may have been impacted by it being in network, but either way, the staff was much more pleasant to work with. I had a really great experience overall with Dr. Robinson and everyone in the office. They were super helpful from start to finish. She has a very calming presence, and makes you feel super at ease during the surgery. It was pretty painless, and she's super available at all times if you have a question. Procedure wise, everything went great, and I'm really glad I ended up at her office. Also as an added bonus, Dr. Robinson is such a lady boss. If you have to have surgery, it might as well be from an HBIC. She's really great; I want to be her when I grow up :) As a side note: I mentioned this to them, but I thought the instructions were super great for the first few days but after I wasn't really sure what to do. When to begin flossing, whether or not the stitches would come out on their own, etc. I got kind of stressed out about that. Also they aren't open 8-5pm everyday, so if you have a question and they aren't open, Dr. Robinson is available even if the office is closed. Definitely take a close look at the instructions though if you're a stress case like me and get any questions clarified before you have to spend days on a liquid diet and have a hangry induced stress spiral about loose stitches. read more

Dr. Robinson is the VERY VERY BEST periodontist in the Austin area. Her expertise and knowledge are unsurpassed. In addition, she cares greatly for the well being of her patients -- she is friendly, warm and patient and you know immediately that you can completely trust her to give you the best advice and care. I have been a patient for 10 years and am so grateful I found Dr. Robinson. In addition, her staff is awesome -- Gabby is a wonderful hygienist who really knows her stuff; Sarah is a great surgical assistant and Laramie (office manager) is amazing! She makes certain all the 'nitty gritty' administrative details are handled expertly and always with a smile. read more

Dr. Robinson is not only a fantastic doctor but she's also very friendly, calming, and professional which was very important to me when I had to have two oral surgeries. I even switched doctors for my surgery because I was so much more at ease by her demeanor. All of her staff are excellent as well, from the office manager to the dental hygienists. I had the best possible outcome after my surgeries, surely a testament to Dr. Robinson's expertise. I highly recommend this practice! read more

Dr. Robinson is professional and friendly. I felt very comfortable with her and her staff. I highly recommend her!

I love this office. My hygienist Gabby is amazing!! I would recommend Dr Robinson and her staff to anyone with gum issues.

I had such a wonderful experience at Dr. Robinson's office. I had to have a gum graft, which I wasn't thrilled about but Dr. Robinson and her staff made me feel right at ease! I would recommend this office to anyone who needs any oral surgeries. Dr. Robinson is professional, friendly and so welcoming. Five stars all the way! read more

Dr. Robinson and her team are excellent and very committed to patient care. They were concerned about my comfort and always available to answer questions. I never felt rushed or dismissed as is the case with many medical practices. I have had 3 gum graft surgeries with good results that will help me hold on to my teeth as long as possible. I am very grateful. read more

Dr. Robinson is wonderful. I had a cousin die in a dentist chair many years ago and needless to say I am terrified of the dentist. Dr. Robinson is kind, patient and compassionate. She understands my fear of dentists and worked with me on making decisions. She didn't try to sell me procedures I don't need and was took time to explain to me what I did need. She did not rush he appointment and I knew sitting in that chair that I had her undivided attention. For those of you scared to go to the dentist, she will go a long way in helping overcome those fears. read more

I had my gum graft surgery done by Dr. Robinson this past spring. This was my first surgery ever and dental procedure ever (I've never even had a cavity filled), and I had been putting it off since a dentist told me I needed to eventually get the procedure done in my mid 20s. I was very anxious about how it would go, since my mom got similar work done several years back at Harvard Dental School, and I remember how harrowing the experience had been for her. However, my experience at Dr. Robinson's office was thankfully much more pleasant (as pleasant as any such surgery can be). From the beginning, everything was explained to me in detail, all my questions answered, and all the staff were extremely helpful and understanding in the process. The day of the surgery went smoothly, and I was pleasantly surprised (I would recommend IV sedation for anyone who is an anxious dentist-goer). A follow-up procedure I requested was done at no extra charge, and they offer payment plans as well. Dr. Robinson is extremely professional and takes her time with you, and her staff are great. The only *minor* issue would be waiting the initial 6-8 weeks to get your first appointment. However, that goes hand in hand with having a highly rated doctor with great reviews. Thank you so much to everyone at Dr. Robinson's office who made my experience great! :-) read more

I have high anxiety with anything dental, and put off getting a gum graft because of it. My friend told me how great Dr. Robinson's team was, so I finally decided to take care of it. Cleo was SO sweet and caring and made me feel less anxious right away. Dr. Robinson was phenomenal and made me feel more comfortable. She also called and checked on me after surgery, and it eased my post op anxiety. My mouth is normally very sensitive and I haven't experienced much pain, just discomfort that is tolerable. 100% recommend her practice! read more

Best. Dentist. Ever. I was referred to Dr. Robinson almost 3 years ago when my regular dentist noticed that one of my front bottom teeth needed to be removed. It's a horrifying experience when you are in your 20's and your front teeth are falling out. Dr. Robinson was incredibly sensitve to my concerns, both aesthetic and financial. I have a long standing dentist phobia and yet have never been uncomfortable with Dr. Robinson. Her staff is friendly and personable and always remember me when I come in. I continue to go back to her office for my cleanings and wish that she did general dentist work as well so I would never have to go see another dentist again. read more

I highly recommend Dr. Robinson's office. I've been going there for several years for several procedures and twice a year for my cleanings alternating with my regular dentist. Dr. Robinson is genuinely concerned, offers excellent advice and the ultimate professional. The office staff is extremely nice, friendly, helpful and professional as well. I think it's my favorite Dr's office ever. They do a great job with everything. The difference seems to be in the specialized attention you get here. I cannot say enough about this office. Once again, highly recommended! read more

Great team! Highly recommend! Everyone there is so nice and helpful! Dr. Robinson even called to check up on me after I had a bone graft done to make sure I was OK! read more

Melanie Robinson and her staff are excellent. I had gum surgery on Friday and I am still waiting on the pain to come. None whatsoever and this is day 3. As everyone else reported, she calls you the night of the surgery to make sure you are OK and to answer any questions. The swelling and bruising is minimal and controlled by ice packs. Fabulous and professional. I highly recommend her. Be aware she is booked solid, so be patient. read more

Dr. Robinson performed laser gum surgery on me. She did everything possible to prepare me for what to expect before, during, and after, in advance of performing this procedure, and ultimately, it was a painless process. To top it all off, she personally called me that same evening to confirm that I was ok! If you're ever in need of a Periodontist, I highly recommend Dr. Melanie Robinson! read more

I had to have some pretty extensive periodontal work done and kept putting it off due to fear. I needed laser surgery, a tooth extracted, bone grafting and an implant. I shopped around and was shocked by the exorbitant costs quoted by some and the less expensive dentists were not reassuring about bone grafting and the chances of it working. I was actually advised to have a bridge made instead of an implant. Nothing felt right to me. I looked here on Yelp and found Melanie Robinson! Her reviews were incredible so I made an appointment. She was extremely knowledgeable and her costs reasonable. She advised me to absolutely go with an implant and felt she would be successful at the grafting. I have extreme anxiety from years of being tortured in dental chairs and she assured me that I would be awake, but in a comfortable twilight during the procedures. She was so amazing. I had to have a total of four procedures.I was able to get through each one with little to no anxiety or pain. Even after the procedures, the painkillers she prescribed were just enough to take the edge off and keep me comfortable. Recovery was quick and easy! Melanie Robinson is by far the best dentist/periodontist I have ever been to. I highly recommend her professionalism, expertise and bedside manner. Plus you will genuinely LIKE her. I cannot say enough good things about her and her amazing staff. read more

I previously had two implants done by another periodontist. For whatever reason, one of those implants went bad. My dentist recommended Dr. Robinson and after consulting with her about my problem, I asked her to place a new implant. From beginning to end, her services were excellent. I suffered minimal pain after she extracted the old implant and later when she placed the new implant. I appreciated her contacting me after each surgery. The cost for her services were very reasonable and competitive. I highly recommend Dr. Robinson for a dental implant or associated problem. read more

I chose to first see Dr Robinson since she was much closer to my house and within my dental plan. I sent an email to the office to setup an appointment. They never got back to me. Then I called and got an answering machine asking me to leave a message. Overall this office exhibits a lack of communication and courtesy for the customer. I finally get my appointment for four weeks in the future. Once I arrive, I walk up an ugly brick building, and end up in a very posh office. The whole time I was thinking this procedure is going to cost a fortune. After being taken to the examination room, Dr Robinson briefly introduces herself and examines me. Dr. Robinson mostly speaks to her assistant, and seemed to have an attitude that she rather be doing something else. She briefly went over treatment options and suggested two. She gravitated to the more expensive option. It would have been nice to get a detailed explanation of what she was doing while she was doing it. Had she built rapport I might have been more receptive to her treatment suggestions. I was then taken into this over-the-top office with designer furniture and chairs. This women (who didn't introduce herself or was forgettable) goes over the treatment option for me. Again, this women did not build any rapport and seemed like she hadn't fully waken up yet. She was put out by me asking her to print the other less expensive option. Overall if you want to pay for prime location and designer furniture go here. I ended up going to a periodontist that was super friendly, less expensive and provided more state-of-the art technology. read more

So here is all I have to say. This is a place you go when you have not taken care of your teeth and gums. Dr. Robinson does wonders with what you give her to work with. She doesn't make you feel like and Idiot, of which sometimes you are. And all that to say, this place rocks. Also noticed she has new digs which is cool and comfortable. It get's my highest recommendation. Thanks Dr. Robinson and staff for getting me through the process and more. read more

I will update this as the process goes along, right now I am just in the consultation phase. The office bent over backwards to get me in as soon as they could given I am absent a front tooth in a job where I have to meet face to face with the public. Excellent reviews and I can't wait to meet Dr. Robinson. read more

Had a gum graph for on my two bottom teeth. Dr. Robinson and her dental assistant were always efficient, courteous, and professional. I was always seen promptly and I feel I had the best possible service. I highly recommend Dr. Robinson and her staff. read more

Dr Robinson and her staff are extremely professional. Dr Robinson is a great clinician who cares about her patients. When she called my house in the afternoon following my surgery, I was stunned. I really feel fortunate to have been referred to her for my dental care. read more

Dr. Robinson is very personable and knowledgeable. The whole staff was very professional and when things ran behind (it was out of their control, another patient had a lot of questions, I could hear her next door) they kept me updated and kept checking on me. It does take a while to get an appt to see her, but her service is top notch. read more

Dr. Robinson completed 3 different gum grafts for me. She and her staff are very friendly and professional. They took great care of me during these procedures. They give great pre surgery and post surgery care and support. I am very pleased with the services I received from Dr. Robinson and her staff. I would highly recommend her if you need periodontal services ( gum grafts )! read more

It's not JUST how professional the Doctor happens to be, It's not JUST how competant she happens to be. It's not JUST how wonderul her hands are. It's not JUST how caring the entire staff happens to be...... It IS ALL of that together that makes the visits easy as can be. Thanks read more

I had severe recession of the gum for one of my teeth, was referred to this office per my dentist. The procedure was stressful, but then again, I would rather have invasive surgery than a dental procedure. She removed a piece of tissue from the roof of my mouth to graft it over the tooth with the recessed gum. She numbed me up of course, prior to the procedure. One can choose oral sedation, but it's not covered by insurance, so it's an extra expense. Once I was finally done with the dental procedure, I was sent home. The doctor called me that evening, and surprising to me, I was doing pretty well, with very little pain (Ibuprofen and Tylenol ordered For pain). Several days later (on a Saturday), the after taking the prescribed antibiotic (ordered as a prophylactic), I had a severe allergic reaction. I messaged the doctor, was advised to take Benadryl-if it was an anaphylactic response-go to ER. I tried taking Benadryl, but after 2 days of misery-and the rash spreading to my neck, hands, and tops of my feet- I relented, and went to my PCP who immediately prescribed me a steroid and a medication for itching. Overall, I had expected better results from the grafting-but there is no guarantee. I do wish the allergic reaction would have been handled better, as I had an extra $150 I paid out of picket to see my PCP, when the doctor (that performed the procedure) could have handled it by calling in an oral steroid and a medication to help with the severe itching. read more

I've seen Dr. Robinson for two procedures and she is great at explaining her diagnosis and pleasantly responsive to questions. I do think the paperwork on health history, etc., is too detailed. The paperwork is sent in advance, but I didn't take the time to fill it out and had to do so in the office by checking all those little boxes. I suggested to the receptionist that maybe they could print or send the patient's prior history and ask for any changes. She didn't take it well - turned a little frosty on me. Instead of no response and a glare, the appropriate response would be something like, "thanks for the suggestion. I'll pass it on." Also, the process of having to go to another room after the initial visit and have the cost and services explained to me seemed bureaucratic. I know it has to be done, but I kept thinking, "this is why dental work has gotten so expensive - so many staff." read more

Moving to a new City and not knowing anyone to get first hand recommendation to Dentist, Specialist, etc. was very scary for me. Luckily we found Dr. Robinson. I must say this has been the best experience we have had with a professional since moving to the area 9 years ago. read more

Great job - made my teenaged son very comfortable! Our teenaged son is very nervous about needles. Dr Robinson took that into consideration and made the whole experience as comfortable as possible. The gum graft was done in August this year and all is well. The procedure and recovery was much easier than we anticipated. Dr Robinson was recommended by our dentist and made everything easy and did a great job. The office was very responsive and helpful when I called with questions about the recovery process and what was allowed/not allowed. We would go back and recommend her and her office to others. read more

Wow, what a professional office. I was a little nervous to have to go to Periodontist but everyone in the office made me feel a ease. I am going to have laser surgery and was told every step of what I am going to face which made me feel a lot better. I was greeted at the front desk by a very nice young lady who had all my paperwork ready and within 10 minutes I was in the chair and ready for my examination. Dr. Robinson took the time to explain my x-rays and show me exactly what was wrong and what she would do to fix my problem. After the exam I was shown a movie and the laser surgery and as soon as the movie was over I spoke with Brenda (the insurance lady) who explained all of my options for payment. She took the time to answer any questions I had about my insurance and what was covered. So professional. I was impressed by Dr. Robinson's office and staff. When I have my surgery I know that I will receive the best treatment by all the staff members. I have had some issues in the past with dental offices and surprise charges but I know that I can count on the information that was given to me so I can make the best decision for my treatment. If you need a Periodontist Dr. Robinson is your woman and I say that without any reservation. read more

After having braces removed, my daughter's gums needed to be reduced to make room for some additional work. Doctor Robinson came highly recommended and after seeing the results, I can see why. She's a perfectionist! That's what you want from anyone who is working on your smile. The office is incredibly comfortable and the staff is warm and friendly, just like Dr. Robinson. We never felt rushed or like our questions weren't valid. Appointments were scheduled quickly and started on time (unheard of in many doctors' offices!). I've already recommended Melanie to coworkers and wouldn't hesitate to see her again! read more

My dentist recommended Dr. Robinson for the gum graft surgery that I needed. Due to the number of teeth involved, the surgery done in two phases over the past few months. The outcomes are beautiful, and the collective experience was outstanding. If you need a periodontal treatment, Dr. Robinson is, quite simply, the best. She provided accurate assessment and put together a great treatment plan for me, communicating all steps of the surgery and follow-ups. After each surgery, Dr. Robinson called me at home that evening to check in on me and how I was feeling. Dr. Robinson's team is equally fabulous. Everyone is on top of their game, with excellent communication skills, processing of insurance and scheduling considerations. I still have a few more teeth to have done, and couldn't imagine anyone but Dr. Robinson doing the surgery. read more

Dr. Robinson is fine, but her staff is insufferable. Those at the front desk are impossibly condescending, rude and unhelpful, so my family is taking its business elsewhere. Examples abound, but here's today's: I received a text that my appointment was on June 2, then another text that it was on June 13. I called and they said I didn't have an appointment June 2. Around the same time my wife stopped by the office and they said I didn't have one on June 13; it was June 2. On neither occasion could they/would they discuss what was going to happen and were rude in sharing that opinion. Scheduling has been a nightmare for months. The office of the referring dentist confirmed they've heard reports about how rude her staff is. It's sad, because Dr. Robinson is good. read more

Pleasant and knowledgeable staff. Efficient, yet thorough cleanings. Dr. Robinson is very nice and helpful. Facility is modern, stylish, and clean. If you need periodontal services, I recommend. read more

Dr Robinson and her team are awesome. I had gum grafts a few weeks ago and the care and attention paid to me was excellent from the entire team. Dr Robinson is very professional, her work was first class and she was great to deal with. I could not recommend her and her team more highly. Scott A. read more

Dr. Robinson is amazing! Friendly prompt and most importantly honest. That's to be admired in the for profit dental industry.

Dr. Robinson was extremely efficient and caring. I would highly recommend her for any periodontal surgery.

I have been seeing Dr Robinson for several years now and I am always very happy with the services she and her staff provide!

i have been a patient of dr melanie robinson for many years and have had several surgeries, the latest exactly a month ago. all have been, without exception, brilliantly executed and recovery has been quick and painless (i have never needed to take the pain medication prescribed) & the results excellent. she is a virtuoso surgeon: skillful and practiced, focussed & precise and as her patient one feels completely confident & secure in her care. she is attentive, following-up after surgery to make sure one feels comfortable both physically and mentally, and a cell-call away should one have a question or need advice. i regularly have my teeth cleaned at her practice and her hygienists are expert, and, like everyone in her office, very professional and exceedingly nice. i feel incredibly fortunate to be in her care - and always enjoy the visit. i recommend her most highly! read more

Dr. Robinson removed a right rear molar that had gone bad under a deteriorated crown that had been noted by previous dentists, but never acted upon for decades. Dr. Robinson was decisive and provided a clear explanation of what needed to be done with the molar. The extraction was done without pain and discomfort to me. I take an anti-coagulant due to a heart problem and Dr. Robinson called me at home early in the evening after I left the Austin Periodontics office. I reported that I was experiencing significant bleeding and she said that she would call back later in the evening and 3 hours later she called again and asked for an update. I reported that the bleeding level seemed improved. She said that she would have someone in the office check with me the next morning. At 9:00 AM the next day, I received a call from one of her staffers. I reported that the bleeding seemed to be improving by the hour and I was told to call the after-hours emergency number if the condition didn't improve. As the day went on into the next day and the next..., I made no further calls. I went in for the post-op examination and Dr. Robinson told me that the incision was "healing nicely," I ate my first non-resticted (soft foods only) this evening, I feel very good about my treatment. All is good. - Neil S. read more