stopped I. today to order new glasses to use up some of the flex $$ I had to use or lose...I only had a few min to spare, so I picked out the frames I wanted, expressed that I was rushed and told the amazing lady working (I wish I had fought her name) the amount I had to work with..it wasn't a lot, but she was able to actually work it so I got 2 pair for the amount! I was just hoping I could get one without paying to much out of pocke. I will always get my glasses here because of the service I get every time I go in. quick, amazing and caring employees make this place read more

My regular eye doctor closed down, so I decided to give Meijer a try. I was very impressed with the doctor. She was very thorough. Then I ordered a new pair of glasses there. It took about 2 weeks. When they came, there was a scratch in one lens. They ordered a new lens which took about 2 more weeks. They had trouble inserting the new lens, but then sent me on my way. A few days later when the lens kept falling out, we returned them for repair. Three weeks later when they were finally ready, I went in to get them. They said the previous lens had been made too large for the frame and wanted me to hand them my frames. I said "you kept them". Susan said she remembered giving me the frames to keep while a new lens was made! She said "Never the less, when you do find them, we need you to return them". That was very insulting and I felt like I was accused of stealing. I will not return. Sorry doctor, you were great! read more

My wife had trouble with her new glasses, she took them back. She was charged $60 to get the lenses replaced even though they had never been right. She felt pressured to do this even though the Doctor that day had said the lenses had problems. She later asked for this to be returned. The gent at the location started to say no, tried to explain that the doctors there didnt even work for Meijer and neither did he, but he would take it up with his 'District Manager'. I said we didnt really care who worked for who but if our return needed to be approved by a manager we wanted to speak to that person, could we have contact info for them? He would not give us contact info, said that we couldnt threaten his job (never did) and we would never find out who the manager was because nobody at the store knew. He then returned the fee to wife, so I guess the step where he needed to check with the manager wasnt true? Service matters right? I feel that my wife was charged incorrectly to begin with, but then why the lie about needing to check elsewhere? Don't need to know who the manager is now, we wont be back. read more

Been going here for several years. Things were alright until we just wanted to put a new prescription into a new pair of glasses. Mind you, son had these glasses for 9 months, broke them, took them to get replaced-free replacement, I paid 20$ to get the new pair-and they REFUSED to just put in the new script. Said it would be cheaper to just get new glasses, I said how is that when these glasses are only 3 weeks old now. To buy new pair with lenses and whatever, it would've been 159+, to just replace lenses, it would've been OVER 200$!!!!! Go figure that out. To bad because I really liked these guys here. Guess this year we will be trying someplace. new:( read more

Dr. Luther is very thorough. We just switched over last year from an inexpensive chain optical place. The staff is very friendly and calm. I mention calm because the big chain places rush you through and talk to other customers as they are "helping" you and you don't feel like those places really care. The staff here is great at listening and will help you find what you are looking for. We ordered contacts and glasses and they came in in just a couple of weeks and fit perfectly. The staff worked with us to find the best deal under our insurance and out of pocket pay. I highly recommend if you or your child is learning to put in contacts to ask to go in the back room as it can difficult with shopping carts going by. Thank you Meijer optical for being affordable and thorough. read more

Dr Montgomery and her staff are top notch professionals. They are friendly and thorough. I got my glasses and sunglasses earlier than expected and am delighted with both. Be aware, they are not hard sell, but will recommend the combinations best suited to the individual. Highly recommend these folks to anyone wanting a great experience. read more

Yikes what a nightmare! I lost my glasses the last weekend in September. I ordered glasses on October 6th from Meijer Optical 1380 Sunbury Rd and told them I had lost mine. Was told would take about 2 weeks. Okay, I can go 2 weeks. Call the second week, should be in any day now. Call the next week, should be in any day now. Third week, hmmmmm let me call the lab and see what's going on. No call back. Few days later. Well, let me call the lab and see what's going on, maybe we can have them express mailed back. No call back. Several more days later call again. Well, we got your glasses back on the 21st and there was a slight problem with the frame so we sent them back to the lab in New Jersey on the 25th. Had no idea, nobody called and told me that. Call again on the 31st of October. This time somebody actually returned my call like 6 hours later and said your glasses are still at the lab in New Jersey and will probably be there several more days. I finally get a call on November 10th that my glasses are ready to pick up. Been without glasses now for 6 weeks. Go to pick them up. Right frame, wrong color! I cancel my order. They couldn't return my money until the manager was at the store, which would be another 3 or 4 days. Was told they called me twice during this time, but I have no messages or missed calls from them. I can see one missed call but not two. This was a true buyer's nightmare!!!!!! read more