If I could give this business less than one star I would. I paid $170 ahead of time for the Unlimited service for a move-out clean for my apartment and the person did not show for over 10 hours from when their scheduled time was (!), then did not clean at all. Nothing. She vacuumed one rug, did not sweep or mop her even wipe a counter - and remember I paid for the Unlimited plan. Everything was a mess after our move-out, and I had to spend several hours doing my own move-out clean (wiping out counters and tubs, sweeping, mopping, dusting tops of appliances and sweeping, etc) in a rush the next day. After much effort to even find a contact number, they claimed that since I did not send photos of the messy apartment they would not refund me (I cleaned it so there was nothing to photograph!). On top of it, the person who cleaned must have gotten in trouble and she called and left me a harassing threatening voicemail, which I sent to them and they have done nothing, not refunded my money and have not responded. This business is a fraud and a scam! They make you pay up front and then you may not get the service done you paid for. DO NOT USE IT! read more