Top expert service. Kind staff. Knowledgeable. The garden section is like a boutique, a treat to…read morevisit. Nice close parking, not WallyWorld massive parking lot. Also, the staff helps load your car if needed. Also staff is a healthy range of ages, so there is some one for everyone. Good old time classic hardware store feel. Love it!

The best hardware store in the area, hands down. In an era of "big box" stores a gem like…read moreFranklin's is an oasis. Sometimes I'll go to one of the more "convenient" home improvement chains, but 80% of the time after looking through aisles and aisles of cookie-cutter boxes of hardware designed for contractors I will come up empty handed and head over to Franklin's wondering why I didn't just start here. I have always, ALWAYS, found the hardware I need, no matter how obscure the screw, nut, or fitting, at Franklin. Tiny brass screws to fix an antique clock? They'll have it. "Euro" style screws that came with your cheap Ikea cabinet? They'll have it. A bushing for a kitchen appliance that is an odd size... they will have it. Additionally the folks who work here are super friendly and helpful! Another reason why anyone looking for anything a hardware store carries should start here. There is a small parking lot in the back, and metered parking on the street. They are an "Ace" hardware franchise so if you need to pick up an order from the Ace website this is a location that you can select (I've done this several times). They also do re-screening, and knife sharpening. It's truly one of the last remaining neighborhood hardware stores and I can't recommend it highly enough.

Nice people. Very helpful and they carry a little bit of everything saving me from the dreaded big…read morebox stores. They have the right stuff there.

Great nursery and great customer service. The highlight is visiting with Sylvia in the nursery. She…read morealways has great recommendations and tips!

They are a nice mom and pops store with people ready to help me find what I was looking for. I…read morewould advise anyone to go there. Nice breath of fresh air!

I've been going to this store for many years and these are the Most helpful folks in the business…read more They have helped me with so many of my unconventional home projects Love these guys

On the rainest day ever, George at check-out was a ray of sunshine! He even surprised me with a…read morecouple of Hi-Chew sweets! Super friendly staff and knowledgeable team at Happy Days! I had come in to get a specific type of lightbulb and another gentleman, Jeff, was very helpful in the aisles, giving me advice on how to ensure the right wattage for my old light fixture. Overall would definitely come back again - just call ahead to see if they're open to be sure!

The igniter on my Weber BBQ stopped working 2 days before Super Bowl Sunday. I made a stop at Happy…read moreDays Ace Hardware not expecting to find what I need since my Weber is years old, but lo and behold, the moment I walked in I was greeted by multiple employees ready to assist me. Christopher walked me over to the BBQ igniters, immediately found me the one I think will match my model, rang me up, and I was literally out of there in less than 5 minutes. This would never happen at Home Depot or Lowe's. Christopher also advised me that they would be happy to return it if it turns out to be the wrong model. Thank you Christopher. TIP - The parking lot is huge with ample available spots, but make sure you enter from Petit Avenue (not Ventura Blvd).

My Favorite Hardware store in the valley! Love this place. The staff are really nice and showed me…read moreexactly where to look for what I was looking for! I bombarded them with questions because I was buying a lock for my store down the street and didn't know the size or anything but they stayed very calm and assured me what I was buying was top quality. They were right! I still haven't gotten the chance to install them but I'm pretty sure I got a great deal because my "Handy Man" was selling the same door lock for 100 bucks when I got it for much cheaper! Thank you Hewad for all the help! Will be seeing you soon! I need flat head now!

The management of this organization have demonstrateed by real life example many attributes of…read moreexemplary hardware store merchandising, display and stocking practices. When you walk in and glance across displays and vast variety well laid out plain to see; obviously done with care and concern of the customer who can find parts and supplies which would not be found in 97% of all stores in a 20 mile radius (probably even 50 miles) I will sum it up with, they have a niche market of supplying the unseen variety and choice that competitors will never offer to you. I will return again because they have items I failed to locate when venturing to many other stores.

That old school hardware store you wished stil existed... does! And it's right there on Lincoln…read more The service is excellent. Carl, Jonathan and David have saved me more than once. Never talking down to you. Always looking for a solution, not an upsell. And at the right price, too. Plenty of parking in their lot in (usually tough to find a spot) Venice. Easy to give 5 stars to Lincoln Hardware.

Tired of walking around Home Depo and not finding what you need? Walk in to get what you want…read morequickly with helpful

Quick, easy, accurate, and best deal for key duplication I've found in the area. And so nice!…read moreDefinitely will be my go to spot when I need to make key copies.

Wanna see a bunch of crazy rat statues while you shop for your hardware needs? Wanna be helped by…read moreold school Valley dudes who know everything there is to know about hardware? Then come here! Love love love this shop. Located on the corner of Carpenter and Ventura in the mall with Lala's Argentine cuisine, the store has everything you could possibly need when it comes to hardware supplies. I've been shopping here for years, for everything from mops to keys to car fob batteries to screwdrivers and Lord only knows what else. Their prices are great and their merchandise is fantastic quality. It's a big store too. Come and have a look!

I went today to buy a few samples of paint. But Kevin walked up to me and asked if I needed help…read morewith a sincere smile. He asked the right questions and then I walked out with 7 different paint samples. Thank you Home Depot for hiring Kevin and I hope you continue teaching him for tomorrow.

Just wanted to share my experience here 9/30/2026 . I decided to bring some much needed life to my…read morefront yard. Went into Home Depot with my list & luckily found an associate Anthony G. I felt so bad as he was busy doing something else when I stopped & asked him for help. And let me tell you, he was so helpful. I'm thankful because at many times I was indecisive & he offered such fantastic advice on what plants/flowers might look better . Beyond that he navigated me throughout the store ensuring I was able to find everything. But wait, aside from helping me find everything with such patience he also helped me out to the truck & unloaded 15+ bags of mulch & everything else I got. I want to express my sincere thanks to Anthony G for taking the time to go above & beyond to help me, offer suggestions, explain things to me & ensure I got everything to my vehicle & loaded in. Your kindness & superb customer service was greatly appreciated & you add immense value to the customer shopping experience . Thank you for helping this lady who was clearly indecisive and lost in Home Depot lol

I am looking for a pump, and clicked on an ad for Harbor Freight's a Drummond 3/4 HP Submersible…read moreUtility Pump, Stainless Steel Construction, 4400 GPH-so I called the store and got an absolute run around for 15 minutes. First person who I spoke with told me the item was not in stock and when I asked her if any other stores had it in stock she immediately said no, it only shows one available. I asked her where that one was and she said "what do you mean?"....I said-you told me that it shows there is one available-I want to buy it, where is it? She said oh you can't buy it, it is a display. Ok.... So I then ask her how long it would take to get one if I order it? her reply was "What do you mean" Me - I am not sure how to rephrase that-your item is out of stock, I want to order one. She told me that they do not take orders... So I ask-so your company is advertising a product that is not in stock in your store, or any other store and I cannot order it-she said yes. So I asked to speam with a supervisor-perhaps that person can help me figure out how to purchase the item they are advertising. After 5 minutes on hold, another person comes on line, and after going through all the same information, he also tells me there are "not any available within at least a 100 mile radius", I ask if he can perhaps suggest a comparable pump? While still on the phone with him, I go back to the website hoping he will offer a suggestion, and the link for the pump I called about shows that it is in stock 5 miles away and ask him why it is showing they have them if there aren't any in a "100 mile radius" he says "let me check....uhhh oh...yes they show that there are 3 in stock". Are you kidding me?? So apparently BOTH of these people were too lazy to actually check and see if there any in stock anywhere else? They need to do some serious customer service training here-these associates do NOT care about customers or sales.

I've been to quite a few, and this is the nicest one yet. They don't seem to have the homeless…read moreencampment in front of the store like the North Hollywood store nor the homeless problem of items being stolen like the Pasadena store. There is ample parking and helpful and knowledgeable staff. Alyna was professional, courteous & friendly, as was the manager was the manager who gave insightful recommendations .

Purchased a framing nailgun made by central pneumatic. Works great only used once for girlfriends…read morehome project. Reason why I bought it. So 1.5 years later and only used once.... the 28 def nails and parts are obsolete. I was also told that the nailgun was last sold for $40. I was offered 10 dollars for the inconvenience. WTH!!! Couldn't find it anywhere else. So today I threw the gun away. I will never buy tools that don't have universal nails. As a matter of fact I'm sticking to either Milwaukee or other common brands. By the way a 1 star was too much this is like the Walmart of tools but worse. Lesson buy simple tools there. Don't buy big ticket items there.

I ordered a(jeweller's loupe)early last month(June 2020). I have not seen hide or hair from them or…read moremy order. I try tracking it online. I have emailed them with my confirmation page,more than once...I asked for a refund, if it's too hard for them. Nope nope nope, they don't even return my queries. BUT THEY HAVE THE BALLS TO SEND ME AN E-MAIL CATALOGUE!!!