In some ways it's kind of a blend of a nursery & general store in addition to being a hardware…read morestore. They are extraordinarily well stocked. I even picked up birthday cards here. I love that they're a catch all! At check out I found dog treats, cbd, cards, soaps, etc. lots and lots of variety! I bought some of the most gorgeous coordinating large pots a few years back. They were so different, geometric. When we've come they've always had helpful staff. Their paint mixing guy is knowledgeable. Their staff in the garden section is as well. It's a very convenient store right off Ventura. And the size makes it much more navigable than Home Depot!

The best hardware store in the area, hands down. In an era of "big box" stores a gem like…read moreFranklin's is an oasis. Sometimes I'll go to one of the more "convenient" home improvement chains, but 80% of the time after looking through aisles and aisles of cookie-cutter boxes of hardware designed for contractors I will come up empty handed and head over to Franklin's wondering why I didn't just start here. I have always, ALWAYS, found the hardware I need, no matter how obscure the screw, nut, or fitting, at Franklin. Tiny brass screws to fix an antique clock? They'll have it. "Euro" style screws that came with your cheap Ikea cabinet? They'll have it. A bushing for a kitchen appliance that is an odd size... they will have it. Additionally the folks who work here are super friendly and helpful! Another reason why anyone looking for anything a hardware store carries should start here. There is a small parking lot in the back, and metered parking on the street. They are an "Ace" hardware franchise so if you need to pick up an order from the Ace website this is a location that you can select (I've done this several times). They also do re-screening, and knife sharpening. It's truly one of the last remaining neighborhood hardware stores and I can't recommend it highly enough.

Nice hardware store. It's on some beautiful property with beautiful trees surrounding it so it's…read morenice and shaded. A lot of unique quirky fun items to decorate your garden. Nice healthy looking plants everywhere. Came in for a part for my bidet and the sales employee was extremely helpful even though we didn't get the part we needed. I recommend this location. Nice and tidy but the prices are pretty steep.

Shawna at Anawalt's Hardware Supply is absolutely fantastic. She's incredibly knowledgeable,…read moreattentive, and truly takes the time to help you find exactly what you need. You can tell she knows her stuff and actually cares about helping customers, not just rushing through the interaction. I would definitely come back.

Great little spot. They didn't have what I needed today because what I need it today was something…read morevery specific. But it seems like they would normally have what I normally need which is a variety of things, but just not today Because what I needed it was so specific that I would not blame anyone for not having specifically what I need because it was so specific. Trust me. Nice guy working. Greeted me and tried to help me - but like I said before - my needs were too specific today. Maybe a sandwich will help me in the meantime. Thank you

Terrible. Stay away from these guys. Had keys made and the keys didn't work. I asked for refund and…read morethey wouldn't give me refund. The guy working said the main guy wasn't around and I can take store credit or come back during the week. What a mess.

Hi everyone, I work…read moreat happy days ACE Hardware store we welcome u to come to our store we having some sales on BBQ and tools and other stuff. Im working in Encino store which it's inpendent so we employed 8 people if want to work our store come put in applications in we see if qualified for a position. We open on Monday, Wednesday-Saturday at 9 am to 530 pm and closed on Tuesday's and Sundays but In future we probably open more days but have staffing or another store manager in place. We looking into in future try it out. Our staff wonderful and awesome and be good customer services we our store manager James and me sale associate manager helping u need on your projects just give good review on google or yelp and be good for us. We work hard to and try best to help find what u need, if any questions ask for joe or James or one of employees we have some disabilities employees from programs to asst. u, no one perfect these days and we all Christians at some point. Our prices maybe different then home depot or Lowes but not ace cooperate thst be in Van Nuys and we open more stores in valley soon. We hope see u in our store soon. And always come to our store and look around and no mask required but we highly recommend it or optional everyone now but we la County ease off any rules of covid 19 requirements now. As vaccine it's same rule as mask one. If sick please stay home when feel better u can come in. We some ideas to improve our stores and love hear from you. We closed as right now due inventory survey of the store, we let u know we reopen but needs something or talk to someone just knock on door and ask Joe we getting magements and owners future but it probably something else. We don't whats going on? Anyways hope talk to u or see u soon we going to open public part of time in mornings and and afternoon 9am to 11 am open 11 am to 2 pm closed due to inventory survey of the store. 2 pm to 530 pm open again Thanks, Joe Hernandez

The igniter on my Weber BBQ stopped working 2 days before Super Bowl Sunday. I made a stop at Happy…read moreDays Ace Hardware not expecting to find what I need since my Weber is years old, but lo and behold, the moment I walked in I was greeted by multiple employees ready to assist me. Christopher walked me over to the BBQ igniters, immediately found me the one I think will match my model, rang me up, and I was literally out of there in less than 5 minutes. This would never happen at Home Depot or Lowe's. Christopher also advised me that they would be happy to return it if it turns out to be the wrong model. Thank you Christopher. TIP - The parking lot is huge with ample available spots, but make sure you enter from Petit Avenue (not Ventura Blvd).

The management of this organization have demonstrateed by real life example many attributes of…read moreexemplary hardware store merchandising, display and stocking practices. When you walk in and glance across displays and vast variety well laid out plain to see; obviously done with care and concern of the customer who can find parts and supplies which would not be found in 97% of all stores in a 20 mile radius (probably even 50 miles) I will sum it up with, they have a niche market of supplying the unseen variety and choice that competitors will never offer to you. I will return again because they have items I failed to locate when venturing to many other stores.

My Favorite Hardware store in the valley! Love this place. The staff are really nice and showed me…read moreexactly where to look for what I was looking for! I bombarded them with questions because I was buying a lock for my store down the street and didn't know the size or anything but they stayed very calm and assured me what I was buying was top quality. They were right! I still haven't gotten the chance to install them but I'm pretty sure I got a great deal because my "Handy Man" was selling the same door lock for 100 bucks when I got it for much cheaper! Thank you Hewad for all the help! Will be seeing you soon! I need flat head now!

Twice I'd come in to replace screws and bolts i needed to affix the original round seat I'd…read morerecovered to a wrought iron chair. the original screws were too short to go completely through the holes on the chair's steel strap supports. Then the paper bag filled with the well pondered new parts got lost and the whole project went on hold for months until today. Ready for another 30 min of testing and trying I was approached by a new face. REMEMBER THIS NAME: JOSÉ. Within seconds, HE KNEW the store carried the EXACT matching the original screw I'd brought with me but slightly longer.... too long unfortunately. But JOSE said "wait! I know!" and returned with a PERFECT alternative. i must praise the depth of his agility to think through the issue and knowledge and familiarity of the stock, let me not miss his grace, and enthusiasm and joy in the resulting PERFECT solution. BRAVO Lincoln Hardware for a Great employee! and for having dog treats.

nice inventory. what resonates with me is that they let you know exactly where the customers rate…read morethere. when you walk in the door, there is a large obvious sign which states no restroom in the building. really? it is sad that the big box stores are running the small stores out. what's keeping this dump aroun?

Wanna see a bunch of crazy rat statues while you shop for your hardware needs? Wanna be helped by…read moreold school Valley dudes who know everything there is to know about hardware? Then come here! Love love love this shop. Located on the corner of Carpenter and Ventura in the mall with Lala's Argentine cuisine, the store has everything you could possibly need when it comes to hardware supplies. I've been shopping here for years, for everything from mops to keys to car fob batteries to screwdrivers and Lord only knows what else. Their prices are great and their merchandise is fantastic quality. It's a big store too. Come and have a look!

I really liked coming here and the customer service. It's been great to find a place, other than…read moreHome Depot, that has the items we need quickly and with knowledgable employees. It is a little messy however, so sometimes things are misplaced.

I went today to buy a few samples of paint. But Kevin walked up to me and asked if I needed help…read morewith a sincere smile. He asked the right questions and then I walked out with 7 different paint samples. Thank you Home Depot for hiring Kevin and I hope you continue teaching him for tomorrow.

I stopped by this Home Depot on a Friday evening to look at some bathroom fixtures. I got the one…read moreI'm using now from a Home Depot, so I wanted to see if there was any new looking ones. This store was not busy when I came and I was able to find parking close to the entrance. It was very quiet inside but nicely organized. This Home Depot was one of the cleanest store I visited. I found the bathroom fixtures toward the back and they had some nice matte finish ones. I also took the time to look at some tiles and countertops which I saw a nice dark grey one at the store.

Mongo like tools. Mongo like tools a lot. And Mongo like good prices. And this place has good tools…read morefor good prices. Mongo no see a harbor...Mongo no see a freight...Mongo only see tools. Many, many, MANY tools for Mongo! Yay! Mongo like tools because Mongo has opposable thumbs. So Mongo wrote "Opposable Thumb Song" when he shop in Harbor Freight today: Opposable thumb Opposable thumb Mongo like his opposable thumbs There's one on his left hand And one on his right Mongo loves His opposable thumbs! Opposable thumb Opposable thumb Mongo not stupid Mongo not dumb Tools are fun With opposable thumbs!

I am looking for a pump, and clicked on an ad for Harbor Freight's a Drummond 3/4 HP Submersible…read moreUtility Pump, Stainless Steel Construction, 4400 GPH-so I called the store and got an absolute run around for 15 minutes. First person who I spoke with told me the item was not in stock and when I asked her if any other stores had it in stock she immediately said no, it only shows one available. I asked her where that one was and she said "what do you mean?"....I said-you told me that it shows there is one available-I want to buy it, where is it? She said oh you can't buy it, it is a display. Ok.... So I then ask her how long it would take to get one if I order it? her reply was "What do you mean" Me - I am not sure how to rephrase that-your item is out of stock, I want to order one. She told me that they do not take orders... So I ask-so your company is advertising a product that is not in stock in your store, or any other store and I cannot order it-she said yes. So I asked to speam with a supervisor-perhaps that person can help me figure out how to purchase the item they are advertising. After 5 minutes on hold, another person comes on line, and after going through all the same information, he also tells me there are "not any available within at least a 100 mile radius", I ask if he can perhaps suggest a comparable pump? While still on the phone with him, I go back to the website hoping he will offer a suggestion, and the link for the pump I called about shows that it is in stock 5 miles away and ask him why it is showing they have them if there aren't any in a "100 mile radius" he says "let me check....uhhh oh...yes they show that there are 3 in stock". Are you kidding me?? So apparently BOTH of these people were too lazy to actually check and see if there any in stock anywhere else? They need to do some serious customer service training here-these associates do NOT care about customers or sales.

Purchased a framing nailgun made by central pneumatic. Works great only used once for girlfriends…read morehome project. Reason why I bought it. So 1.5 years later and only used once.... the 28 def nails and parts are obsolete. I was also told that the nailgun was last sold for $40. I was offered 10 dollars for the inconvenience. WTH!!! Couldn't find it anywhere else. So today I threw the gun away. I will never buy tools that don't have universal nails. As a matter of fact I'm sticking to either Milwaukee or other common brands. By the way a 1 star was too much this is like the Walmart of tools but worse. Lesson buy simple tools there. Don't buy big ticket items there.

I ordered a(jeweller's loupe)early last month(June 2020). I have not seen hide or hair from them or…read moremy order. I try tracking it online. I have emailed them with my confirmation page,more than once...I asked for a refund, if it's too hard for them. Nope nope nope, they don't even return my queries. BUT THEY HAVE THE BALLS TO SEND ME AN E-MAIL CATALOGUE!!!