Customer Service is HORRIBLE!!! If you need lumber supplies…read moreI suggest going to Lowe's or out of town to a Home Depot! Had to exchange a few bowed posts and pickets that were delivered in my order. Pulled up to the yard, saw multiple people walking around yet not one came to assist or even ask if I needed help. Literally sat waiting for 13 minutes until finally an employee approached to ask "you need something?" ....not Hello, not how can I help you, but..."you need something?". Acted as if it was a bother I was there and he had to come ask me. Explained had bowed posts and pickets that needed to exchange. Was told to go to another area on the yard. Get to that area, and again.....wait! Almost 10 mins. Finally someone on a forklift comes up and again..."Did you need help?" I'm sorry but what else would someone be doing there? I guess customer service doesn't exist? Is it a self service yard? So again It's explained that I needed to exchange a few posts and pickets. The employee gets the posts and brings them over. But there was no hurry while he did this. I then ask what about the pickets....I was then told I had to go BACK to the original area I was at to get them. I go back, the 1st employee came out with a receipt for me and says "here you go". I ask what about the pickets? He says what pickets? I say I had asked you about exchanging the 3 posts and pickets because they were bowed. I got the posts and was sent back here to get the pickets, I assume the 2nd employee must have contacted him since he came out with a receipt? The employee then responds in a rude and irked way to me "you're doing an exchange?! You said a return. Great now I gotta do the paper all over, you said you were returning them. That's different and you said you're returning them" I explained I never said anything about a return and when I saw him the first time I explained I had some pieces that came in my order that were bowed and I needed to just EXCHANGE, I never said I was returning anything, He goes to change or fix the paperwork and returns to give it back to me. I then asked what about the pickets? The staff member was rude and unprofessional in his actions, and their demeanor suggested they were bothered by my request for assistance. This made the interaction uncomfortable and discouraging. I was told I could go get the pickets myself. I asked him if he could help me and he questioned me for asking him, by saying "you need my help getting them?"Their customer service is unacceptable, and I will not be coming back. Which is a shame because there are few options in this area, but I honestly encourage anyone needing services to take their business somewhere else. Unless you like being ignored, treated like a burden for needing their help or products!

Night and day difference between this Meek's and the one in SLT. This one has a friendly staff…read morethat greets you as you walk in. When I first dropped by, it was just to scope out the yard products and get some ideas for a DIY project. One of the yard workers drove up to me and asked if I needed a hand and said just give a yell if I decided I needed anything. When I came back to buy, their yard folks helped me load lumber and bags of fence post mix into my pickup on multiple occasions. Nice! And if you don't know, their lumber prices beat the big box store that's just up the road.

Went in last week and I will absolutely be back, at least for the two fine wonderful men who helped…read moreme neil and Jack really know how to make a woman in a man's world not feel so lost. I found exactly what I needed, and more Ace hardware is a hidden gem with some real diamonds inside working

I was in the town of Jackson and happen to see the Ace hardware store on Highway 49. I…read moredeliberately stopped on in to check to see if they carried a particular brand of drain cleaner. This brand isn't carried in the big box shop down the street. Sure enough they carried it. Overall, it's a nice little community hardware shop. Anyway, it's compact inside. The aisles are narrow. Hubs and I meandered about looking for the cleaner. I was momentarily distracted with the gift section. Shelves were stocked with a diverse selection of hardware merchandise. We walked by three staff while on our search. Finally we asked two of them that happen to be speaking to each other. They told us where it was. Hubs and I walked over and sure enough it was where they said it would be. The pricing was on par to other hardware stores. Like it or not, they close daily at 5pm except Sundays which they close earlier at 4:30pm. Plus they no longer have bathroom access to customers. The sign on the front door states no public restrooms and the nearest ones are at the library and at Detert Park. The library is in the next parking lot and the park is about .4 miles down the street.

Plymouth Ace Hardware is the kind of small town store that provides the service, selection and…read moreavailability you certainly won't find at a Home Depot or a Lowe's. I support them for that reason, and because my average experience is just more productive. Why? Home Depot means wandering the aisles, eventually finding someone who probably doesn't know what I'm looking here. The employees here have a wealth of knowledge. I have solved many problems just by talking to them. Prices are a bit higher, but that means supporting a more local business. The only downside is that despite saying they are keeping health concerns in mind during COVID-19, I didn't see a lot of employees with masks on. Not something I personally encountered as a risk, but a potential hazard for the many elderly customers who come here.

Can I give 0 stars? People are rude…read more Selection is horrible. Don't waste your time with this location. Horrible ! Absolutely horrible experience.

We needed a part for our RV and the propane tank. We called here and got great service over the…read morephone, which saved us a trip. We appreciated the female employee's help. She went out of her way for us, all over the phone and even texted us a photo of what we thought we needed. Thank you!

I was a regular customer here. I stopped to buy something and I asked to use the restroom. I was…read moretold that the restroom was for customers to which I replied "I am a customer". I was then asked "what are you going to buy?". I was wearing chore clothing. I wasn't dressed in a suit and tie. I couldn't believe I needed to provide an inventory of what I planned to purchase. I said I was a customer, that isn't enough, now I'm a liar? You've lost my business.

Excellent service I rented a tool for a day…read more Great selection, service and well worth the money.

They blew the bunny. So convenient, we go there often for the customer service, and it's small and…read morecompact so you don't have to hike around to get what you need. But, no more. Today, with Covid RAGING all over the county, there was not one staff OR customer in the place wearing a mask as currently required, by the state and common sense. I'm done....this place is clearly hazardous to your health, and violating the state mandate. How hard is it to put up the required sign and at least mask the staff? Adios, Ione Ace.

They are there. They LOVE to help. No kidding!…read moreThey are professional help. They have no waiting lines. I especially like the "OOPS" paint $18 a gallon , normally $50 a gallon Then the "Whoops" paint Got a 5 Gallon Bucket of Alabaster White, $50 Normally $230

I bought a stackable washer dryer and guess what: The kit to put the two together was missing (I…read morehad paid for it). They were to deliver it today, Sat Oct 17 and guess what: The driver did not have the kit and guess what. I have to physically go to Lowe's to get it myself. This is horrible customer service. I will never go to any Lowe's again as I am seeing horrible ratings in many different locations. It is not the fault of the people working there--they seem to not have the training to deal with this not-complex order. What happens when someone buy multiple appliances?

While this business has a modestly wide selection of fasteners plus some tools and safety items, I…read morehave to down rate this because of a corporate policy* of not posting ANY prices on ANY product in the WHOLE store! I can't compare their pricing without asking a clerk looking it up on the store computer. Further, this store is not open at all on the weekend when I am most likely to need them. There was a copy of the corp letter explaining how most of their stores were unable to keep shelf pricing up to date following a price change, so their solution was to remove all shelf pricing. How dumb is that? Hire a high school student for a few hours a week to make sure all pricing is current. They boast about their customer service: "Growth Through Customer Service" is their motto. *This store is just 1 of over 2,600 stores spanning all 50 U.S. states, Canada and Mexico, with additional locations in Central and South America, Europe and Asia. M-F 7:30AM-5PM

Great selection!! Great deals!! I went into the store with my homework done and bought the tool…read morecombo kit I wanted traded in the old tools and batteries.. They gave me $100 off and an extra battery for my new tools.. Customer service was top notch the guys went above and beyond to help me out!

Love that they have Free stuff out front, I've found some nice clothes there…read more Today they had half price on all tee shirts, blouses, pants, dresses and shoes. I couldn't find anything. Not a big turnover in merchandise here but their prices are fair.

Wonderful thrift store but most of all what they stand for. Run by volunteers, clean, and…read moreaffordable. They give back to the community and have fun. Great customer service and good vibes. Totally recommend visiting. Will definitely be a regular.

We purchased from Barrons in Sutter Creek - a sectional manufacture by Flexsteel. LOVED IT!!!…read more Very well made. Barron's staff was so helpful and they have tons of fabric selections. We got a really good price too. Very very happy. We are going back for furniture at our vacation home

The guys there were very knowledgeable and helpful. They never gave me a hard sell. The…read moreshowrooms were on the small side but didn't let that fool you. They told me that most of the furniture is custom ordered. When I didn't see what I was looking for, they showed me a few books that they order from. You can get anything for a fair price if you have the time to wait.

They were well stocked and had stuff for graduation that I needed. I would have paid three times…read morethe price elsewhere for the stuff I got here! They even had balloons and fancy weights to go with them. The cashiers were helpful and friendly. I shop here regularly for cute little gift items that won't cost you a lot. Their greeting card selection is the best in Jackson! I would give five stars except some of their foreign food items can be questionable. Check those expiration dates!

This Dollar Tree has a decent craft section. Better than the nearby Walmart, which is very…read morelimited. The employees are friendly and helpful. This is the only Dollar Tree I've been to that sells wine and it was only 1.50! I'll be back for yhe Jelly Jar wine it was pretty good.