The Highlands is an assisted-living facility populated by two groups of residents: a…read morehigh-functioning group, some of whom may need medical/personal. attention at some point but are in most respects independent, a wide range of less capable residents who eat most meals in the dining room, and a group who eat and stay in their rooms most of the time. There is also a large group in a segregated floor for those with dementia and memory loss. Very few if any of the residents are intellectually intact. The staff are polite and competent, some are excellent and dedicated, but turnover and absenteeism are high. Assisted showers are possible but the standard is at most once a week. The food is not the worst institutional fare I have ever had, but when combined with poor service and a toxic social atmosphere in the dining room the result is very poor. There have been at least a dozen cooks in my time, and none of them were capable of cooking a Brussels sprout . Waitstaff were nice but oblivious and untrained. The facility is clean and quiet .

A good friend is searching for a facility for her parents who plan to relocate to RI soon. Chloe…read morewas the perfect host, and the tour and explanations were very clear. A chance to visit with a few of the residents showed that folks are happy here and friends are made easily among them and the staff. Highly recommend!

We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

At first glance, this facility looks good both inside and out. However, if you wish to place your…read moreloved one there, be prepared for what comes next. When you submit your application, they proceed to do a deep dive into your entire financial history. You had better be rich (or close to it) because they want verification you have the means to cover the cost of caring for your loved one for a minimum of 3 years! If you don't, then don't bother applying to this place. The facility managing staff came across as caring more about money than people.

My mother truly loved her time at Laurelmead Independent Living, and as her daughter, I couldn't…read morehave asked for a more welcoming or enriching community for her. From the moment she moved in, she was surrounded by warmth, friendship, and opportunity. The grounds are absolutely beautiful -- especially the peaceful wooded area in the back, where she enjoyed walking and spending quiet time in nature. Inside, the gathering spaces are inviting and thoughtfully designed, making it easy for residents to connect, relax, and feel at home. One of the things she appreciated most was how intellectually and socially engaging life at Laurelmead is. She looked forward to the regular educational talks, musical performances, movie nights, and the many activities that kept each week interesting and fulfilling. There was always something to enjoy, but never any pressure -- just a wonderful sense of community. The dining experience was another highlight. The dining room is lovely, and she genuinely enjoyed the wide variety of menu choices and the quality of the meals. Dining became a social event she looked forward to every day. Most importantly, she made deep and lasting friendships there. Laurelmead gave her not just a place to live, but a vibrant community where she felt connected, stimulated, and happy. Our family is so grateful for the caring environment and the joyful years she experienced at Laurelmead. I would wholeheartedly recommend it to anyone considering independent living for themselves or a loved one.

The Laurelmead lifestyle offers a wide variety of cultural, educational, social and fitness…read moreopportunities designed especially for those who want the most out of life. Life here is rewarding - and it's also fun! The staff is always willing to go out of their way to make sure you are satisfied.

I beg you, do NOT bring a loved one here! My grandmother…read moredied because of them! If I could give zero stars I would. Where to even begin?! My grandmother was admitted late January for REHABILITATION services she NEVER received. She was located in the 4th floor and the second you step out of the elevator onto the floor all you can smell is urine and crap! The hallways are always filled up with patients left unattended on chairs. The rooms are disgusting and dirty. Staff is rude, uneducated and disrespectful. My grandmother was not treated for anything because she was 90 years old. Every time I would bring up the rehab services they would just say they're not giving her any because of old age - which is bs since the reason the hospital sent her there was for that. She was 90 years old but old age doesn't always automatically mean they should be treated like they're dying. We visited her everyday and I have countless videos and pictures of how dirty she was found. There were several times my family even found her naked!! One of those times there was even a nurse checking her blood pressure and she didn't even have the decency to cover her up. She had dementia and couldn't eat by herself. We would find her in her room with the door closed with old food next to her bed. No one would feed her or give her water. She would always beg us for water when we were there. Her blankets and sheets were always dirty. Took us MONTHS to break her out of the & she passed away 3 days later. On her autopsy it states she dies due to malnutrition!!! I promise on everything I love I will finally shut this place down. Even if it's the last thing I do.

This was the worst nursing home I have ever seen. My mom went there for rehab for a broken arm. I…read morespecifically told them whatever they do do not sedate my mother. She is a heart patient . I got there I was with her. She was totally fine. I went to the next morning to find her unresponsive . I ran to the nurses office and they came in and said she was sleeping !! I said no way I have been taking care of my mom for 10 years. This is not my mom sleeping. She is coma toast!! I demanded to see the manager and the head nurse and thank God I did when they took her vitals. She was dying. Her blood pressure was dropping. Her heart rate was dropping and they had to call the ambulance. How do I not shown up there my mother would've been dead.

Hallworth house is the lowest place ever The care my dad…read morereceived there was disgusting we go to see him and be lying in a wet attends or filled with feces.my dad was healing from a stroke until the day before his birthday early in am on a Friday he fell and broke his hip he laid on the floor screaming for help and none ofthe nurses or cnas came to help they wer all sleeping well for four days we watched our daddy slowly slipping away from us he died because of their neglect so I'm glad their closed

I have heard and read wonderful things about Hallworth House, and my only thought is "Are we…read moretalking about the same place?" My mother needed rehab after a hospital stay. She left the hospital using an oxygen tank, which Hallworth knew, but was not set up to accommodate when my mother arrived. They were able to get one to her room pretty quickly, however they were not set up to provide physical therapy to her while she was connected to oxygen. Had we known this, we'd never have let the hospital release her to Hallworth. Of course attempts at getting her up and moving were pretty fruitless. They wrote on her chart that she was short of breath and had to return to bed; well yes ... you took her off her oxygen under physically challenging conditions! Eventually Hallworth sent her back to the hospital for the shortness of breath caused by removing the oxygen while walking. And that was that. She was readmitted and we were basically at square one. Older folks decondition pretty quickly. I have a theory: I think the glowing reviews of Hallworth are from people whose family-members are either suffering from dementia, or (sorry to say) just not going to get better. Maybe caring for those patients and treating their families with kindness are Hallworth's core competencies. If you are looking for a facility for a family member in this situation, Hallworth may be a fine choice, and I will say the night nurse at the desk was wonderful. But they really did not seem to know what to do with a sharp mind, in the head of a person who could expect to get better and live independently after some effective PT. My anecdotal information is that the staff behaves as if no one is watching or listening when alone with a patient, until that patient surprises them with lucid conversation. My mother was a challenge for them, and someone there figured out a way to get her out of their hair. If you're choosing rehab or nursing care as an advocate for a family member, I empathize. It's not easy. For what it's worth, my mother did eventually regain her independence after receiving PT while attached to oxygen. She no longer needs oxygen, and has resumed a busy life.

My parents, unfortunately, were both experiencing health issues when we made the decision to move…read morethem up here from North Carolina to be closer to me. I visited several Independent Living homes and the Village was by far the best. It's set on top of a hill overlooking Waterman lake which is breathtaking from spring through fall. The facility is immaculate and the staff goes out of their way to make sure the residents have the resources they need. One of the first things I noticed when my parents moved in was how friendly and welcoming the other residents are. You can tell people enjoy being there, and my parents did too for their short time there. Their health deteriorated faster than any of us expected and they both needed to be moved quickly into the nursing home. If you meet Moriah, the general manager, (or house mom as my parents called her), she is always dressed to the nines with flawless make-up and four inch heels. When my dad needed to be moved to the nursing home, I noticed she had swapped out her skirt and heels for jeans and sneakers. She and two of the facility nurses pushed my dad down to the nursing home in a rolling recliner to make sure he could be moved comfortably and safely. She did the same for my mom when it was her turn. Moriah set-up the move in days and pushed my mom's wheelchair, this time in her heels, to her new room. If my parents had still been in North Carolina when their health crashed, or in a less accommodating facility, I don't know what I would have done. Every staff member in that place from the top to the bottom did what they needed to do to take care of my parents, and that is an invaluable service when you are dealing with aging loved ones.

My great Aunt recently moved into this facility and it is gorgeous! The staff is so very friendly…read moreand the facility is very clean and sanitary. I feel very comfortable having my aunt here and I can tell that she is getting excellent care. The area is very beautiful and is surrounded by a gorgeous lake.

We finally found an assisted living place for our Mom. The admissions person was wonderful and…read moreexplained the levels of care and gave us a tour of several rooms. The great thing is if Mom needs more or less care, she does not have to move! The staff just conforms to her needs, so her room is her room. She has resided at Smithfield Woods for over a year, and we are very happy with the care she is receiving. The place is more than clean- it looks like a hotel or condo and has modern rooms with spacious bathrooms/walk in showers, kitchenettes, A/C, beautiful windows/views, several dining rooms and common areas/reading areas, activities daily, and a full dining room for 3 meals a day. For an extra fee, they have a med tech who will give our Mom her meds (she has too many to keep track of herself). They always have one or more RN's on staff, a maintenance person if you need help putting up a picture, and activity staff who check on the residents frequently during the day to encourage socialization. They have cleaning service who keep our Mom's room neat and clutter-free since she uses a walker/wheelchair. The office is always open during the day if you have a question. Now I am particular about floors/smells, and being a nurse myself, I appreciate the cleanliness and fresh-smelling air of the hallway and common areas. The aides are so friendly and let me say- we all know how understaffed this whole state is when it comes to nursing facilities! The aides go above and beyond for their residents here. Our Mom is safe here and that is the most important! I tell many friends and family about Smithfield Woods for their elderly loved ones. Hopefully many more people will go take a tour and see how nice it is here!

Lovely complex, great staff. Clean and well run. New third floor rooms are beautiful.read more

Great care , kitchen and front desk staff. Some issues management needs to address. Overall…read moreResiden's are very happy there.

This is a lovely assisted living/nursing home where everyone has their own private room/apartment…read more Neal's are served in a lovely dining room and there are numerous types of activities for residents, all through the day. A beautiful home with a friendly staff!

My mother, an active retired nurse, was finding herself bored and lonely living in a townhouse in…read moreNorwood. After being on a wait list for another independent facility in Milton, we decided to check out the Village at Duxbury. She moved in 6 months ago, and absolutely LOVES living here. Mom feels like she is living on a cruise ship, with so many activities to participate in and wonderful new friends. If your mature parent is bored, isolated or at times, lonely, please consider touring the Village, and see this outstanding place.

Very nice and professional people. Attentive while taking care of things in a timely manner.read more

PEERLESS Firstly,…read morelet me say that I've only lived here about a week. So far, I've had more pros than cons. Pros: Staff is very friendly, and always willing to help with whatever issues I may have. Security is good, and you never worry while coming home late. It's simply a beautiful building with a very interesting past. It used to be a club that would play some real headliners. My apartment is spacious and bright, with original floors and all. Cons: It's very noisy on weekends (but of course it would be as any place would that's surrounded by bars) The windows (this is a personal issue, and not something that is really a complaint) I'm short. Opening those windows were a real struggle and now I can't close them because I can't reach. This mean's I'll have to call maintenance for a ladder each time I want them opened or closed. The food dispenser was clogged and the washer was filthy, again a personal problem because they offered to clean and fix everything before I moved in but I chose to move in sooner rather than later, not giving them time to fix the issue. The only real issue I have is that there are fruit flies in my apartment and they are PERSISTENT. Having worked in the bar industry for five years, you'd think I would be able to get rid of them but they just keep breeding. I don't know if this is a maintenance issue that I can call them on, or if I have to call some form of pest control. The only reason it bothers me so much is because my kitchen is always clean, and yet they are just here. I hate that they keep getting into my cat's food when I leave it out for her. ALL IN ALL, I would def recommend the peerless building for anyone wanting to be downtown.