The Highlands is an assisted-living facility populated by two groups of residents: a…read morehigh-functioning group, some of whom may need medical/personal. attention at some point but are in most respects independent, a wide range of less capable residents who eat most meals in the dining room, and a group who eat and stay in their rooms most of the time. There is also a large group in a segregated floor for those with dementia and memory loss. Very few if any of the residents are intellectually intact. The staff are polite and competent, some are excellent and dedicated, but turnover and absenteeism are high. Assisted showers are possible but the standard is at most once a week. The food is not the worst institutional fare I have ever had, but when combined with poor service and a toxic social atmosphere in the dining room the result is very poor. There have been at least a dozen cooks in my time, and none of them were capable of cooking a Brussels sprout . Waitstaff were nice but oblivious and untrained. The facility is clean and quiet .

A good friend is searching for a facility for her parents who plan to relocate to RI soon. Chloe…read morewas the perfect host, and the tour and explanations were very clear. A chance to visit with a few of the residents showed that folks are happy here and friends are made easily among them and the staff. Highly recommend!

Really a wonderful place to live. Handsome large apartments. Congenial but not intrusive residents…read more Beautiful view of river, woods and city-scape. Well maintained. Competent staff.

From the owner: "The Best Kept Secret on the East Side of Providence, RI"…read more 55+ Retirement Community featuring thirty 1500 square foot condominiums, underground garage parking, gym, meal delivery, 24/7 security/surveillance. Call us today to schedule a tour at 401-751-3582.

At first glance, this facility looks good both inside and out. However, if you wish to place your…read moreloved one there, be prepared for what comes next. When you submit your application, they proceed to do a deep dive into your entire financial history. You had better be rich (or close to it) because they want verification you have the means to cover the cost of caring for your loved one for a minimum of 3 years! If you don't, then don't bother applying to this place. The facility managing staff came across as caring more about money than people.

We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

My father has been at Wingate on Blackstone in The Terrace unit (early memory care) for about a…read moreyear now (July 2026). I rate it at five stars for the beauty of the property, the cheerfulness, competence, and engagement of the staff, the food quality and options, the variety of activities, and the pristine upkeep. My father's apartment is one that I would cheerfully live in today. But the most important thing is that my father is content and enjoys his life there. When he gets confused, he'll often tell me "but there's this lovely room that a nice person just showed me that I can stay in!". It means everything to me that he feels safe, even when he can't remember or process as well as he used to. I'm sure that there's no "one size fits all", but I would definitely encourage reaching out to them if you are considering memory care for a loved one!

My stepmom has been a resident for a year and a half and has slight memory issues. She loves the…read morestaff as they are very helpful and kind. The administration had promised her a new apartment in their new Terrace Early Stage Memory Care unit since February, 2021. After the open house was held in June 2021 for this new unit, we were notified in July my stepmom was not going to the new Terrace she was being offered a room in the locked Alzheimer's Unit for an additional $2,000.00. This has been done without an Alzheimer's diagnosis and if she doesn't take this room she is out. Based on my, and the rest of my family's interactions with my stepmom, it is clear she is not in need of the care that the other residents of this unit require. It appears this facility has contracted with many outside customers for this new unit and in all likelihood for more rent than my stepmom was going to pay as a current resident. She loves living at Wingate and now is forced by circumstances to leave. If you are looking for an assisted living for your loved one skip this facility.

Hallworth house is the lowest place ever The care my dad…read morereceived there was disgusting we go to see him and be lying in a wet attends or filled with feces.my dad was healing from a stroke until the day before his birthday early in am on a Friday he fell and broke his hip he laid on the floor screaming for help and none ofthe nurses or cnas came to help they wer all sleeping well for four days we watched our daddy slowly slipping away from us he died because of their neglect so I'm glad their closed

I have heard and read wonderful things about Hallworth House, and my only thought is "Are we…read moretalking about the same place?" My mother needed rehab after a hospital stay. She left the hospital using an oxygen tank, which Hallworth knew, but was not set up to accommodate when my mother arrived. They were able to get one to her room pretty quickly, however they were not set up to provide physical therapy to her while she was connected to oxygen. Had we known this, we'd never have let the hospital release her to Hallworth. Of course attempts at getting her up and moving were pretty fruitless. They wrote on her chart that she was short of breath and had to return to bed; well yes ... you took her off her oxygen under physically challenging conditions! Eventually Hallworth sent her back to the hospital for the shortness of breath caused by removing the oxygen while walking. And that was that. She was readmitted and we were basically at square one. Older folks decondition pretty quickly. I have a theory: I think the glowing reviews of Hallworth are from people whose family-members are either suffering from dementia, or (sorry to say) just not going to get better. Maybe caring for those patients and treating their families with kindness are Hallworth's core competencies. If you are looking for a facility for a family member in this situation, Hallworth may be a fine choice, and I will say the night nurse at the desk was wonderful. But they really did not seem to know what to do with a sharp mind, in the head of a person who could expect to get better and live independently after some effective PT. My anecdotal information is that the staff behaves as if no one is watching or listening when alone with a patient, until that patient surprises them with lucid conversation. My mother was a challenge for them, and someone there figured out a way to get her out of their hair. If you're choosing rehab or nursing care as an advocate for a family member, I empathize. It's not easy. For what it's worth, my mother did eventually regain her independence after receiving PT while attached to oxygen. She no longer needs oxygen, and has resumed a busy life.

Wingate on the East Side is a beautiful place with incredible people! We recently used their…read moreshort-stay ("respite") option for my mother during unexpected home repairs to see if residential living was a good fit for her. A few key highlights from our experience: * Responsive & Attentive Staff: On extremely short notice, the team set her up in a darling apartment. Despite the fast turnaround, they took time to really listen to my mother's questions, making her feel welcomed and safe. * Welcoming Atmosphere: The environment is light, open, and clean. There are plenty of activities available, as well as quiet areas to sit, watch birds, and enjoy the flowers. * Resort-Like Feel: It truly feels like a full-time retreat! She hasn't been there long, but I strongly recommend Wingate to anyone who values positive staff, a client-centered approach, and a beautifully kept environment.

Excellent care, great offerings, up to date selections on display. Well thought out. Features are…read morecurrent.

I beg you, do NOT bring a loved one here! My grandmother…read moredied because of them! If I could give zero stars I would. Where to even begin?! My grandmother was admitted late January for REHABILITATION services she NEVER received. She was located in the 4th floor and the second you step out of the elevator onto the floor all you can smell is urine and crap! The hallways are always filled up with patients left unattended on chairs. The rooms are disgusting and dirty. Staff is rude, uneducated and disrespectful. My grandmother was not treated for anything because she was 90 years old. Every time I would bring up the rehab services they would just say they're not giving her any because of old age - which is bs since the reason the hospital sent her there was for that. She was 90 years old but old age doesn't always automatically mean they should be treated like they're dying. We visited her everyday and I have countless videos and pictures of how dirty she was found. There were several times my family even found her naked!! One of those times there was even a nurse checking her blood pressure and she didn't even have the decency to cover her up. She had dementia and couldn't eat by herself. We would find her in her room with the door closed with old food next to her bed. No one would feed her or give her water. She would always beg us for water when we were there. Her blankets and sheets were always dirty. Took us MONTHS to break her out of the & she passed away 3 days later. On her autopsy it states she dies due to malnutrition!!! I promise on everything I love I will finally shut this place down. Even if it's the last thing I do.

This was the worst nursing home I have ever seen. My mom went there for rehab for a broken arm. I…read morespecifically told them whatever they do do not sedate my mother. She is a heart patient . I got there I was with her. She was totally fine. I went to the next morning to find her unresponsive . I ran to the nurses office and they came in and said she was sleeping !! I said no way I have been taking care of my mom for 10 years. This is not my mom sleeping. She is coma toast!! I demanded to see the manager and the head nurse and thank God I did when they took her vitals. She was dying. Her blood pressure was dropping. Her heart rate was dropping and they had to call the ambulance. How do I not shown up there my mother would've been dead.

As a healthcare professional I visit many assisted livings. This is by far one of the best. The…read morestaff is compassionate, educated and on top of everything. As far as housekeeping every time I am here someone is cleaning something. The place is immaculate. It's as beautiful as a hotel with an old country feel. I've been told by residents that reside here that the food is fantastic, and I would have to say they're right. If you come here around any mealtimes you will be greeted by tempting aromas. They're always doing something to keep they're residents engaged. There's always activities, outings, and people coming to perform. They even have someone bring baby goats. But the most important thing is people are happy here and they feel safe.

First, I want to say thank you to Ron, as he is one of the most caring, knowledgable staff members…read moreat the site. The facility is extremely clean, knows everyone by name and just all around great! When I walked in I knew this was the place for my mother! This is by far the best! Not only was the primary staff amazing, everyone down to the chef and the maintenance providers were extremely friendly and helpful. This facility made my assisted living search OHHHHHH SOOOOO SEAMLESS! I by far recommend this facility!