Darlington Memory Lane has been an incredible support for our family throughout my mother's…read moredementia journey. From the very beginning of her diagnosis, the staff has taken such thoughtful, compassionate care of her. Their kindness and patience have made an incredibly difficult time much easier for our family. Kristen especially has gone above and beyond -- her dedication, communication, and genuine care do not go unnoticed. Knowing my mother is treated with dignity and respect gives me such peace of mind. I am truly grateful to the entire team at Darlington Memory Lane. Erika Allen

I called on behalf of my family member, I spoke with Melissa who barely seemed interested in the…read morebackground info but she'd said a bed was open. I told her how difficult my loved with dementia can be about bathing and she hung up on me. I thought maybe the phone disconnected, I tried to give her the benefit of the doubt but my daughter called to schedule a tour and the same woman was "yelling" at someone while on the phone and then told my daughter there was no bed. I'm sure I wouldn't place my parent there with this impression anyways!

We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

Loved attending the outdoor concert by The New Providence Big Band on this summer night. The…read moreweather was perfect with a breeze off the water. It is very impressive to have such talented world class musicians perform to make this evening magical.

Excellent care, great offerings, up to date selections on display. Well thought out. Features are…read morecurrent.

My mother-in-law was a resident at Wingate Residences on the East Side for 2.5 years - for most of…read morethat time in a lovely apartment on the Assisted Living side. Our family was impressed with the caring floor staff, activities, meals, grounds, pool, and convenient location. When COVID hit, the facility did as much as they could to keep everyone safe during incredibly challenging circumstances. Unfortunately, near the end of Mom's time at Wingate, she had a sudden medical crisis that resulted in her being moved to the Memory Care side and put on hospice, just at the time a new Nursing Director named Misty Keough came on board there. Misty exhibited a very troubling ignorance about hospice, end of life care, and Alzheimer's. She was also horribly antagonistic toward our family and the hospice personnel. (Her unprofessional behavior was witnessed not just by our family and the hospice nurses, but also our private aides and members of her own floor staff.) In conversation with our family, Misty was demonstrably contemptuous of hospice care. On various occasions she referred to hospice, pro-hospice people, and the use of comfort meds on one's deathbed - as "euthanizers." Her gatekeeping behavior resulted in the truly horrible and unnecessary suffering of our mom on her deathbed. (Misty literally refused our aide's and family's requests and pleas for comfort meds on the last day of our Mom's life - until the hospice nurse forcefully confronted Misty. Misty actually threatened to kick me out of the building that day, when I reported our mom in distress.) In the days preceding Mom's death, when she could no longer swallow, the hospice nurse left specific orders to quit force-feeding her because it caused her to aspirate. Misty overruled that order and told her staff to continue - resulting in painful episodes of Mom choking and vomiting. The reason I'm not leaving a single star on this review is that to Corporate Wingate's credit, when their leaders found out about Misty's actions, they took the matter extremely seriously. The VP Chris Stack responded immediately - reassuring our family that Wingate as a company was not anti-hospice, and that the entire staff at Wingate would undergo extensive training so that this situation would never happen again. The Exec. Director Vincent Messina, to his credit, was also immediately receptive to hospice training for Misty and his staff. Last bit of advice - for families looking specifically for Memory Care - I would suggest you look at the Wingate Blackstone facility nearby instead. It's recently renovated, has two levels of memory care, and has a proper medical director/doctor on site.

My stepmom has been a resident for a year and a half and has slight memory issues. She loves the…read morestaff as they are very helpful and kind. The administration had promised her a new apartment in their new Terrace Early Stage Memory Care unit since February, 2021. After the open house was held in June 2021 for this new unit, we were notified in July my stepmom was not going to the new Terrace she was being offered a room in the locked Alzheimer's Unit for an additional $2,000.00. This has been done without an Alzheimer's diagnosis and if she doesn't take this room she is out. Based on my, and the rest of my family's interactions with my stepmom, it is clear she is not in need of the care that the other residents of this unit require. It appears this facility has contracted with many outside customers for this new unit and in all likelihood for more rent than my stepmom was going to pay as a current resident. She loves living at Wingate and now is forced by circumstances to leave. If you are looking for an assisted living for your loved one skip this facility.

wingate lied to our family saying our loved one got both vaccinations. since she was sent to rehab…read moreand not discharged until after first dosage, Maria the wellness director told us she would get her first dose when other residents get their second shot and CVS would come back to give her and the other residents who missed first dose on a third date. after she was going to another facility her records showed she NEVER received second dose. we were led to believe she did. maria then said that there is no need to get both dosages. maria is not the CDC. we found out they never came back to give anyone who missed the first vaccine. that is dangerous to be lying to family saying she's fully vaccinated. seems like a lot of turnover with good employees. don't send family member to Wingate.

For an assisted living, I was really impressed! I've toured a few places. & this was by far the…read morebest I've seen. We transferred my dad from another assisted living to St. Elizabeth's a little over a month ago. Every time I come here, the staff is always smiling & friendly, the place is clean, & my dad looks well cared for. Administration is very helpful as well & very prompt handling any concerns. My dad likes the food too, which is great! He barely ate at the last place because the food was terrible. The building is in the old side. Seems to be a bit of delay transitioning from heat to AC when the weather warms up, but I'm told this is common for most facilities. It's been maintained well, but the windows definitely need to be replaced. Besides that, my dad's only complaint so far is the room size, but he opted for the smaller room & it IS bigger that the room he had at the other place; larger ones are available. The have a lot of places for family to gather. They also have 2 kitchens the residents can use to cook/entertain, a small gym-like room, a chapel, snack area, 2 sunrooms, a salon, & lots of TVs if residents want to get out of their rooms. And other rooms that I know I'm forgetting. Very happy so far.

We finally found an assisted living place for our Mom. The admissions person was wonderful and…read moreexplained the levels of care and gave us a tour of several rooms. The great thing is if Mom needs more or less care, she does not have to move! The staff just conforms to her needs, so her room is her room. She has resided at Smithfield Woods for over a year, and we are very happy with the care she is receiving. The place is more than clean- it looks like a hotel or condo and has modern rooms with spacious bathrooms/walk in showers, kitchenettes, A/C, beautiful windows/views, several dining rooms and common areas/reading areas, activities daily, and a full dining room for 3 meals a day. For an extra fee, they have a med tech who will give our Mom her meds (she has too many to keep track of herself). They always have one or more RN's on staff, a maintenance person if you need help putting up a picture, and activity staff who check on the residents frequently during the day to encourage socialization. They have cleaning service who keep our Mom's room neat and clutter-free since she uses a walker/wheelchair. The office is always open during the day if you have a question. Now I am particular about floors/smells, and being a nurse myself, I appreciate the cleanliness and fresh-smelling air of the hallway and common areas. The aides are so friendly and let me say- we all know how understaffed this whole state is when it comes to nursing facilities! The aides go above and beyond for their residents here. Our Mom is safe here and that is the most important! I tell many friends and family about Smithfield Woods for their elderly loved ones. Hopefully many more people will go take a tour and see how nice it is here!

Lovely complex, great staff. Clean and well run. New third floor rooms are beautiful.read more

My mother truly loved her time at Laurelmead Independent Living, and as her daughter, I couldn't…read morehave asked for a more welcoming or enriching community for her. From the moment she moved in, she was surrounded by warmth, friendship, and opportunity. The grounds are absolutely beautiful -- especially the peaceful wooded area in the back, where she enjoyed walking and spending quiet time in nature. Inside, the gathering spaces are inviting and thoughtfully designed, making it easy for residents to connect, relax, and feel at home. One of the things she appreciated most was how intellectually and socially engaging life at Laurelmead is. She looked forward to the regular educational talks, musical performances, movie nights, and the many activities that kept each week interesting and fulfilling. There was always something to enjoy, but never any pressure -- just a wonderful sense of community. The dining experience was another highlight. The dining room is lovely, and she genuinely enjoyed the wide variety of menu choices and the quality of the meals. Dining became a social event she looked forward to every day. Most importantly, she made deep and lasting friendships there. Laurelmead gave her not just a place to live, but a vibrant community where she felt connected, stimulated, and happy. Our family is so grateful for the caring environment and the joyful years she experienced at Laurelmead. I would wholeheartedly recommend it to anyone considering independent living for themselves or a loved one.

The Laurelmead lifestyle offers a wide variety of cultural, educational, social and fitness…read moreopportunities designed especially for those who want the most out of life. Life here is rewarding - and it's also fun! The staff is always willing to go out of their way to make sure you are satisfied.

When a dialysis patient goes to skilled nursing facility for rehab they typically have to be…read moretransported by ambulance three days a week to a dialysis center. This definitely interrupts with their rehabilitation. But since Lincolnwood has a dialysis center right on site, it is the best place for a dialysis patient to go for rehab rehabilitation.

Recovering from Covid a couple years ago, I had to stay there for 10 days, during which I felt like…read moremy life was threatened from neglect and abuse... I witnessed horrifying scenarios daily there, and called my friends to come rescue me but after my roommate called and threatened the administrator with legal action, they visited me and responded to my complaints... I was convinced to stay the last five days so I could be discharged with the so-called home care package of in-home follow up therapy visits for my recovery because if I had left early, I would've gone home against doctors orders and been denied that Health service. I don't even know if it was worth it at this point because of how it felt to be in there... I just experienced another terrible episode of bad Healthcare at the Elmhurst facility at 50 Maude St. in Providence but as bad as that place was, Lincolnwood was much worse. Stay far away.

Really a wonderful place to live. Handsome large apartments. Congenial but not intrusive residents…read more Beautiful view of river, woods and city-scape. Well maintained. Competent staff.

From the owner: "The Best Kept Secret on the East Side of Providence, RI"…read more 55+ Retirement Community featuring thirty 1500 square foot condominiums, underground garage parking, gym, meal delivery, 24/7 security/surveillance. Call us today to schedule a tour at 401-751-3582.

I beg you, do NOT bring a loved one here! My grandmother…read moredied because of them! If I could give zero stars I would. Where to even begin?! My grandmother was admitted late January for REHABILITATION services she NEVER received. She was located in the 4th floor and the second you step out of the elevator onto the floor all you can smell is urine and crap! The hallways are always filled up with patients left unattended on chairs. The rooms are disgusting and dirty. Staff is rude, uneducated and disrespectful. My grandmother was not treated for anything because she was 90 years old. Every time I would bring up the rehab services they would just say they're not giving her any because of old age - which is bs since the reason the hospital sent her there was for that. She was 90 years old but old age doesn't always automatically mean they should be treated like they're dying. We visited her everyday and I have countless videos and pictures of how dirty she was found. There were several times my family even found her naked!! One of those times there was even a nurse checking her blood pressure and she didn't even have the decency to cover her up. She had dementia and couldn't eat by herself. We would find her in her room with the door closed with old food next to her bed. No one would feed her or give her water. She would always beg us for water when we were there. Her blankets and sheets were always dirty. Took us MONTHS to break her out of the & she passed away 3 days later. On her autopsy it states she dies due to malnutrition!!! I promise on everything I love I will finally shut this place down. Even if it's the last thing I do.

This was the worst nursing home I have ever seen. My mom went there for rehab for a broken arm. I…read morespecifically told them whatever they do do not sedate my mother. She is a heart patient . I got there I was with her. She was totally fine. I went to the next morning to find her unresponsive . I ran to the nurses office and they came in and said she was sleeping !! I said no way I have been taking care of my mom for 10 years. This is not my mom sleeping. She is coma toast!! I demanded to see the manager and the head nurse and thank God I did when they took her vitals. She was dying. Her blood pressure was dropping. Her heart rate was dropping and they had to call the ambulance. How do I not shown up there my mother would've been dead.