Nightinmare.
My worst rental experience in my 14 years of renting across 6 different cities and 4 different states. Are you masochistic to the point of overpaying for your physical and mental trauma? Are you deaf or saint enough to be not bothered by loud noises from the unit above you? If your answer is yes to any of the above questions, you have found a home!
Please let me give you a little verbal tour of what your experience is going to be. You will likely be considering Providence as a new home. Since you don't know much about this town yet, why not just live in a nice place in a central location? Makes sense! So you will come in, get a beautiful brochure for Nightinmare Apartments. You will look at swanky amenities, modern-looking apartments, nice enough view from the rooftop. You will also have a great conversation with Will from the rental office, who is super-nice and friendly. Let's do this! What could possibly go wrong?
Well, I'll tell you. First, you will notice water- and sewer charges on your rental bill. It's completely legal for them to do it, it will be on your lease but weird, right? Second, depending on how sensitive you are to the noise, you will soon realize that there's ZERO floor-to-floor insulation. I have spoken with a few neighbors and everyone has had a similar experience. They responded to my Google review describing how amazing of a job they have done with insulation and carpets but 1. Carpets are only in the bedrooms, not living room where most people spend most of their time and 2. If people are still having noises issues despite amazing insulation, that is a bigger problem. In my case, there was a little kid above me running wall to wall and banging on the floor all the time. Let alone working from home, I have not even been able to enjoy a nice show on the TV without constant banging and running noises in the background, which I didn't sign up for. Granted, not much the neighbors can do about, but that may not be your situation and you will get no support from the management. Just to get one response to my email by Derrick, the very nice but incompetent property manager, has taken anywhere from a week to ages (and still counting). And mind you, these are VERY expensive apartments relative to Providence average. Generally, places might at least offer carpeting, swapping apartments, rent discount, or early termination for such issues; not Nightinmare. They will milk you for every last penny.
If I were to say two nice things, I guess the gym is nice and Will from the leasing office is nice and responsive, but none of these things will pay your rent or protect you from trauma.
My two cents- Go live elsewhere. A place on Craigslist may not be as fancy and might be equally noisy but you will at least save money. If you have had mom and pop landlords, you know that it's in their best interest to keep you for as long as they can if you are a good tenant. Nightingale / Nordblom are corporate monsters and they DO NOT have your best interest at heart. They are looking to get you out as soon as possible so they can jack up the rent as they know they will find someone else. Needless to say, I escaped Nightinmare even before my lease was up. It will take me a while to recover from this near-PTSD experience but you have a choice and you can do a lot better. read more