The perfect place to get home medical equipment!!! Having no idea where to start with having to get a wheeled walker...Zoie was amazing! She listened and was able to guide me in the direction needed. They do not take insurance for payment but work with you if you have a prescription for a product. They have a lot of merchandise in the warehouse on display and can order if you don't find what you are looking for. Pricing is very reasonable with quality items. They also do repairs and warranty work for the products they sale. Delivery available and they also have a lot of items that you can rent. (Larger products). Definitely will be back when the need arises. read more

Medtech Services - Store front - Medical Supplies Near Me - Reno, Nevada

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I recommend Medtech services because they worked for me. I was supposed to be married 3-3 in Reno. I had a terrible fall fracturing my hip. They stopped my rental saving me $100. Thank you Medtech. read more

Great Business. We went there today as. When I had surgery on the bottom of my foot to remove a lump, and it's hard for me to walk long distances. So we have a lot of shows to go to, Fly-Ins, Air Shows, car shows, would make my foot hurt sooo bad. Now I can go longer than I have been able to. Not for local stores, etc.... Just for distance. They were very helpful here and I picked a good scooter, drive it around the store. Sooo excited to go to the Reno Air Races Saturday. Yippeeeee!!!! Great place for medical equipment. Med tech was great. read more

Medtech Services - Scooter - Medical Supplies Near Me - Reno, Nevada

We needed a wheelchair for 1month during knee surgery recovery. They were very knowledgeable a out what would work and the price was very reasonable. We would recommend them. read more

Can't wait to get my son's shower chair through Carechest and Medtech. Rick called last week and I should have it next week. I appreciate the immediate communication. Will update more when I get the final product! read more

Very helpful and informative on the phone and in-person. Would totally recommend Medtech.

Rick did a wonderful job in our recent Purchase of my power chair highly recommended great work. Very professional. Thank you read more

Medtech Services takes care of my mobility van professionally and at a very reasonable cost. They help me maintain this important investment and they are friendly about it! read more

All I can day is WOW.. the customer service is beyond fantastic. Victoria and Tori made our experience to rent a wheelchair easy and accessible. Our niece broke her ankle and came into town for the rib fest, to be in the wheelchair was a lifesaver and game changer for her. Thank you read more

I had trouble with the wiring on my electric trike. MedTech came to my house, picked it up and took it to their shop for repair. They added connectors on the battery that made it much easier to recharge and delivered it back to me. Thanks a million. read more

The ladies on the phone, especially Isabella, are extremely rude. They don't deliver when they say they will.

Good people always eager to help. I enjoy the interaction between me and the staff. I have an electric wheelchair coming and they are delivering it to my home. read more

Medtech has a wide selection of assistive devices for sale or rent, and the rentals are clean and in excellent condition, but what really makes them 5-star is they have a wonderful staff that is pleasant and easy to do business with. read more

My wheelchair scooter stopped working when the airlines brought it up from the bay of the plane and my husband had to push me through the Vegas airport and the Reno airport along with our luggage until we could find a place to service it. Once in Reno NV we looked up places to have it serviced and found Medtech what a life saver they were in two days it was repaired and I was able to rent one in the meantime. Quick, friendly, helpful, and a god send. Great pricing as well. I thought it was all so reasonable and in the predicament I was in a great relief. read more

I took my pride chair in and Tish was wonderful and so was Darin! The only reason why not all 5 stars is that I had to take my chair back but the part was warrantied so that was good it is just an hour drive both ways! read more

Excellent service! I come to @RenoPeppermill Casino once or twice a year from Northern California. I struggle getting around at the altitude in Reno so I usually get a mobility scooter from the hotel. This time they were out and it was looking like I was going to spend my vacation in my room. I found Medtech and submitted a request online late Monday evening, 9:00 I had an email from Claudia at Medtech, she had a scooter for me, told me it would be delivered by noon to the bell desk and I got a call at 10:30 that my scooter was here. Awesome service, Medtech saved my vacation! Thank you!!! read more

Medtech Services - Mobility scooter delivered - Medical Supplies Near Me - Reno, Nevada

OUTSTANDING SERVICE James & Scott were simply the best: professional, knowledgeable, Kim bd, caring and compassionate read more

I wish I had taken photos inside this place to show everyone what a huge selection they have of mobility devices, medical equipment and accessories to make life easier for those that are looking for this type of thing. I recently broke my leg and was in need for a wheelchair ramp to rent so I could get up/down steps into my front door. They had exactly what I needed and their super friendly staff loaded up into the back of my car in 5 minutes! They have a nice selection of wheelchairs, knee scooters, walkers with/without 4 wheels, shower benches and chairs, rehab items...Many items for sale and rent! Plenty of nice level parking too:) read more

Rick is so wonderful! He responds quickly and communicates every time you call or email! He is so knowledgeable and also sends you to additional resources in conjunction with services he provides! His quotes are accurate with no hidden charges, and his team is just as great! read more

The ladies didn't say hi or lift their eyes to make eye contact. It was a pretty chilly vibe. We were the only customers at the time. We asked some questions to them as they were seated at desks & still no eye contact-like we were an inconvenience. Only when it looked I was going to touch an item did someone get up to help after several minutes. read more

MEDTECH in Reno is the place to go if you're in need of a Wheelchair, Scooter or any motorozed equipment. Lift for your auto. See RICK the owner, he is cordial and willing to work with any one to assist in their needs. Highly recommended. Cynthia read more

Wonderful Customer Service! Above and beyond for our needs. Gave our doctor referral for future patients. Don't want to be, but if needed, will be a repeat customer for future post-surgery needs. read more

Sadly this business had gone very downhill in the last several years! They tout their customer service, but if you don't live in Reno it can take weeks for them to get to your chair. Often they will say a part is ordered, only for you to follow up weeks later after not hearing back from them, to find out that the order was never placed. I would switch to another service company, but Medtech has an exclusive with our insurance company. If you have a choice of where to go, I would highly suggest giving another DME company a try, and leave Medtech as a last resort. read more

We were so pleasantly surprised by the friendliness and willingness to help from the front staff to the installers. I would never go anywhere else for mobility needs. A special thanks to Rick for going the extra mile for us. What a top notch business. Thank you MedTech!!!! read more

My Go Go mobility scooter would not work as we unloaded it the parking lot of our hotel. After many tries, I gave up and called this business. The gal that answered said they could send a tech out the next morning or I could bring it in. The young lady at the front desk was very pleasant, followed my husband outside and showed him the "correct way" it needed to be assembled. She saved us $90 instead of milking us for a service appointment. She really made our day and I highly recommend this shop. It was close, friendly an HONEST. Thanks for saving our vacation. The Blanco's San Jose, CA. read more

This is a great company! I love to support local businesses and it was awesome the way they went over and above in meeting my needs. Tish and Claudia were both very helpful and pleasant. Thank you SO much for the great service! read more

It was very weird. I felt like the girl did not want to help me at all. Didn't want to talk to me is the impression I got and was inconvenienced by me and wanted me to leave is how I felt. She just stood next to me the whole time I was looking around even after I said I wanted to browse around and asked if there were any items she thought could help us improve our home now that my handicap father is living with me. read more

My daughter uses a pediatric wheelchair. These wonderful people fitted her for it, helped find the perfect model, suggested lots of customizations to make it absolutely perfect for her, and did it all with a smile. They even got us a chair in her favorite color, and they surprised me by adding rear wheels that flash colored lights when they roll! Absolutely amazing touch for a young child's wheelchair! While it isn't exactly convenient to drive round-trip to Reno every time the chair needs some sort of maintenance, the staff is always so friendly and helpful that I don't mind too much. They are quick and very accommodating in every way they can be. I really appreciate the lengths they go to make the process as painless as possible. They even have a tech who comes down to Carson with some regularity, and he has performed several minor maintenance fixes and adjustments on the chair for my daughter at her school during the day so it didn't inconvenience me in the slightest. They have changed her safety harness and belt a few times when we discovered that the one on there wasn't fitting her very well or that she could get it open too easily, and they added lots of little touches like a strap on the back of the footrests so her feet don't fall behind and drag along the ground or trip her when she tries to get out. These guys know their stuff really well, and they'll work with you to get exactly what you need in the most affordable, desirable way possible. I can't imagine any way they could provide their services in any better way. Much gratitude to all of you!! read more

Incredibly caring and helpful, I highly recommend! It was my first time renting a wheelchair and Rhonda really worked with me to make sure I was comfortable. And the price was great! Will definitely use again. Thanks Medtech! read more

These people are as good as it gets. My husband's brand-new mobility scooter had an issue which caused it to periodically stop running for no apparent reason (believe me, we did read the directions). At the manufacturer's suggestion, we took it to Medtech. We dropped in without an appointment, and they couldn't have been more caring or professional. We had not purchased the scooter from them, but no matter. They had the problem identified and fixed within 20 minutes. From the ladies at the front desk to the gentlemen in the shop, they were all not only competent but also kind. They even helped my husband load the scooter back into our car. Thank you Medtech! read more

So my Rollator walker wheel broke completely off before work yesterday. Needless to say I panicked. Once my girlfriend got me calm again we figured out where a medical supply store was and I headed over. The lady I spoke to was very kind and at first we found that they wouldn't be able to fix it because it is manufactured direct for Walmart and Walgreens and couldn't get new parts locally. Then she discussed with me the purchase of a new walker which of course was not something I could just up and do right then. Then as I was getting ready to leave I picked up my broken wheel and was gonna head out, she stopped me and said "I don't feel right letting you leave like this" and had me wait a few minutes, she took my wheel and headed to the back again only to come back after a few minutes with a used wheel. She held it up to mine and told me she could do it. I said yes. I rely on my walker. She told me it would be done later that day. She calls but I don't notice, thankfully she left a voicemail. Fast forward to picking it up, not only did she fix my wheel but she replaced the missing knobs that hold my handgrips at a higher level and it no longer squeeks. I almost cried. Medtech definitely went above and beyond and I will ABSOLUTELY be back for everything else I need and I will make sure anyone else in need knows they are the place to go. read more

I am a physical therapist who has greatly appreciated working with a reputable medical equipment company that can provide the equipment my patients need. MedTech Services has several experienced ATPs (Assistive Technology Professionals) who know how to make wheelchair seating and positioning suggestions and adaptations to fit the client's wishes while fulfilling the recommendations of medical professionals and reimbursement guidelines. The staff has always been quick to respond to phone calls and questions. I believe they make a concerted effort to stay abreast of the latest and most effective equipment in the industry. They have a nice showroom and stock many items so that you can see the equipment prior to purchase. They also have qualified repairmen when servicing is necessary. Keep up the good work, MedTech! read more

Rick, you and your crew are amazing. I have referred several clients in Northern Nevada for fitting and equipment and have had great response on customer service provided and options. If you need any assistance in getting the right fit, set up at home or in your vehicle, they are the "go to" company. Thanks Medtech. Sincerely, Jim K. read more

What's so good about MedTech? The owner and staff. That they provide a valuable and necessary service efficiently and professionally IS important, however, no amount of training can teach a person how to genuinely care. Rick sets the bar high and is a prime example for his employees. They go out of their way to solve your problem/s even if there is no profit involved for them. Thank you to all of you for easing our minds and allowing us to TRUST. We know when we call MedTech that a solution is on the way. ;0) Excellent! read more

wonderful fast professional service putting my brand new winnie walker together in 15 mins and i went to work afterwards... thank you so much read more

Medtech is an asset for people with limited mobility in Reno! Rick had hand controls installed in my previous car/sedan in 2014, and then had them transferred to my newer SUV last week, using just a few additional parts, which saved a lot of money! Rick even went out of his way to make sure I could come in as soon as possible, and they had the hand controls installed really quickly. I can't thank them enough for how stress-free they made this for me :) read more

What a wonderful company! I rented support equipment from them for post-surgery twice. Helpful and supportive phone contacts with very reasonable prices. They have a great and very accomidating logician coordinating prompt delivery and pick up. A positive experience at every point. Good people doing great work. read more

They were friendly and helpful, when they decided that the mobility scooter would cost more to repair than it was worth they advised us of such and did not charge us, does not get any better than this. read more

I had a very unpleasant experience with this company. You would think that Medtech being a company who deals with a very "sensitive" group of customers offers excellent customer service; wrong! Not having much competition in the Reno area, their customer service is below standards. On 9/21/2017, I tried to exchange a walker which was purchased on 7/15/2017 but was never used due to poor design. The company's policy states "no refunds after 30 days" as shown in the photo attached. Although I only asked for an exchange and not a refund, they initially refused to make the exchange. After arguing with them for some time about the obvious difference between "refund" and "exchange", they decided to make the exchange subject to a restocking fee. I decided not to do the exchange but simply donate the walker to a thrifty store; this is a matter of principle rather than money. I have just bough a new walker from amazon.com a company with superior customer service, much lower prices for the same products, and free two-day delivery for prime members. read more