I am an online customer, and though I never met these folks face to face, I probably had my best…read morecustomer service experience in years. An axe I ordered was delayed, to no fault of these guys; but instead of just sending a form email with new expected delivery dates they contacted me and offered several options on how I may have liked to move forward. I missed the first email (junk mail bin), but they also left a voicemail looking to get in touch over my order. I emailed them back and they sent along some sharpening oil, etc with my order when it did arrive. I've gotta say, this is not what I expected as an online, faceless customer. But besides being delighted over my new axe, I'm happy that they valued my business enough to personally reach out and make sure that the resolution over the shipping delays was tailored to me. Nice work Canadian Outdoor Equipment, I'll be sending you all my future business and recommending you to my friends and family. Thanks!

I ordered Bahco saw blades. The price was good. Shipping was reasonably fast but when the…read morepackage arrived, it was like a 10 x 10 package and they had taken 24 inch rolled and jam them in there. Three of the blades were damaged. What would've been a positive experience was ruined by crappy shipping and product.

Tired of poor customer service at "Chain Stores?" Overwhelmed by poor choices at "Sporting Goods"…read morestores? Have a need for "Real Outdoor Gear?" Gear For Adventure is the place - Quality clothing, footwear, and gear focused on hiking, snowshoeing, kayaking, etc. AND locally owned and operated. Great selection, great prices - sales folks are knowledgeable and have thankfully provided recommendations for items that I've greatly enjoyed for years! Take your chances at the chain stores or get the "right item" for your outdoor activity at GFA.

I came here when I was looking for spikes for my hiking shoes. It had been an icy day, and my hike…read morehas been challenging without them. I was able to find what I was looking for a very quickly, I don't know if the pricing is high or not, but they did have exactly what I needed, at a price, I was willing to pay. There is easy parking here.

My husband is an avid waterfowl hunter, and I recently picked up the sport as well. We live in…read morebuffalo, New York and made the trip up here over the weekend after he saw that they were having a waterfowl swap meet. This store is super cute. It was smaller than we expected but it still had everything a hunter would want in a store. They had a nice variety of items from firearms to decoys and targets. The swap meet was outside in the parking lot, and was not as big as we were hoping for but definitely very cool. We have never come across anything like this near where we live so it was fun to check out.

Nothing beats the ambiance and level of personal attention you get with a well run family business…read moresuch as Easthill. Great staff. Great selection. Great service. The quintessential outdoors store.

Don't buy Arc'teryx!…read more I own several Arc'teryx jackets, and almost all of them have shown the same failure: the waterproof zippers delaminated and the seam tapes started peeling off, despite extremely light use. These jackets were stored clean in a closet for most of their life, with no visible wear or damage anywhere else. The only failures were in the zippers and seam tapes, which clearly points to structural integrity issues and premature material breakdown, not misuse. When I contacted Arc'teryx Warranty, the response was extremely disappointing. They suggested the jackets needed washing every 5-20 days of use -- which makes no sense given how little they were worn -- and then offered only 20% of the original MSRP if I returned the jackets. I asked for proper repairs (even at a reasonable cost), but they refused. For a brand that markets itself as "premium" and charges premium prices, the durability is shockingly poor, and the warranty support does not match the reputation. I own Gore‑Tex jackets and non Gore-Tex jackets from The North Face, Patagonia, Marmot, and MEC that are older and still look new. None have seam tape or zipper failures. I'll be sharing this experience on consumer platforms to help others make informed decisions. At this price point, customers deserve better materials, better construction, and far better warranty support.

minimum 3 DUDES awaiting your arrival... the worst,…read moreoverkill... Just standing there. HELLO is fine, but "how can i help..." "what are you looking for", etc etc leave us alone PAINFUL makes me never wanna go back, been twice..

The staff is knowledgeable, friendly and accommodating. There are a wide variety of things to…read moreresource and it's things you can't simply find in an ordinary store. I've even compared to Amazon and find that with the same product they are cheaper, but you don't wait 3 - 5 shipping dates. This is an excellent resource for those in the first response, public servants and emergency response fields. Go and see why I gave a great rating.

One evening, I ordered a flashlight on their website and paid for it as instructed. The very next…read moreday I received a personalized call from the business owner himself informing me that the manufacturer had discontinued the product, apologizing for the inconvenience caused, and offering to do a search for a replacement item. Several hours later, he called me back to informed me that the search was unsuccessful, and refunded me in full. I was not expecting such personalized, constructive customer care, which gives me the impression that these people must be very recommendable professionals.

Excellent customer care. I purchased something sight unseen after reading reviews, and it was…read moreshipped free of charge via Purolator the next day. It turned out the item was too small for my needs, and they had no problem with my returning the item in favor of the other. Both sales staff members I spoke with during purchase and follow-up were knowledgeable and friendly and I've full confidence in this organization. 10/10 would buy from again!

I ordered a roof rack from their Amazon store and it turned out to be dangerous and should not be…read moresold. I returned and was charged $150 for the return. Customer service was rude and ineffective. Response to my Google review is further proof of how the treat customers. Avoid this business at all costs!!!

I read a Review of the Day from Hannah K. about "Darn Tough" socks, and it reminded me about those…read moresocks I bought from Aurora Outfitters so long ago. I must have written that review way before I gave myself enough time to decide if I liked the socks or not, but here I am 4 years later and I now EXCLUSIVELY WEAR DARN TOUGH SOCKS. Thank you, Aurora Outfitters, for turning me onto these wonderful socks. Also thank you, past tense me for clairvoyantly deciding to purchase said socks and change my life forever. But most of all, thank you, present me for having the courage to admit I was wrong and seek amends. (And an honorable mention also to Hannah K. for reminding me just how much of an oaf I really am)

I read that review about those "Darn Tough" socks and since I've slowly been collecting warm socks…read morefrom outdoor stores this winter as a 'hobby', I decided to visit Aurora Outfitters at last!! I've been itching to check out this store, and I'm really not sure why I never ventured in here sooner. Maybe it just wasn't the right time. This past year my urge to hike has kicked into overdrive and lately I've been all about outdoor activities - so going in here not only cured some boredom, but got me excited for the warmer months and getting back out on the trails. The shop shares a building with another business. Once you go up the steps and into the building, the shop is straight back (and pretty hard to miss with the signs!) This shop is pretty large, with everything and anything to fill your outdoor needs. Tons of apparel with popular outdoor brands like Carhartt, hiking boots, and other useful gear for camping and hiking. You can get snow shoes and chains here for your winter hikes, and there's even some gear for your dog! I only came in here for the socks but I also left with these cool fake "skipping stone" dog toys, and a double sided spoon/fork. Total score! Looking forward to returning in the summer to fulfill more of my hiking needs. P.S. I love my socks. They're stylish and keep my feet warm!

I haven't heard of this brand until I came across it at the Tanger Outlets. It's very much like an…read moreLL Bean. The focus is on outdoorsy gear including rain and snow apparel and camping gear. We were on the hunt for a reasonably priced winter jacket. Although there were some good deals, the sizing and the colour was really hit or miss. There huge sizes left like XXL or XXXLs but not much in the S which we wanted primarily. There was a lot of camping gear and small accessories. The cooler stuff that I haven't seen before included like a pop up tent that doesn't require staking! There were different sizes for these but nothing like the 8 room colossal tents that you can walk through. You can still pick up a lot of smaller things like fountains, food storage bags, waterproof blankets, and other ancillary items.

A great spot on a HORRIBLE stretch of Dundas. Man, this area…read moreis lame! Unfortunately this is closing / closed.

My brother and I dropped into his go to sporting goods store along Dundas St west of Hwy 427…read more It's a huge store with plenty of stock and choices. I find there are lots of items marked down and many clearance plus on sale stickers. He often finds super bargains like today! Customer service was good. Plenty of parking at the side of the store.