My rating is 3.5 stars…read more My friend was looking for waterproof pants that had lining. She wanted to visit a Sport Chek, so we came here. Atmosphere is a part of Sport Chek. Both stores are side by side. They have different front door entrances, but there are no walls inside the store to separate them. Nice! Unfortunately, my friend didn't find what she was looking for. There were some sales going on, though. There was also a discount rack where you could get up to 25% off the last discounted price. Clothing here can be pricey right off the bat. I thought it was odd that a saleswoman was asking whether we needed any help by talking to our backs. Um, yeah, that's effective. How about greeting us head-on and asking us when we can see you? Just a thought. (37)

Awesome store. It's huge. Much better selection that the store in Pickering…read more The stuff is super friendly and helpful! We came at the end of the day on the New Year's eve and I forgot my purse when I was leaving. I only realized when I was on my way home when they called my husband's cell from my cell phone. Although the store was already closed, they waited for us to come back and pickup the purse. So very grateful. Awesome-awesome people!

The Big K needed a hockey stick which would, unbeknownst to me, require a lot of cash and plenty of…read moretime to research things like flex and feel. Ho hum. Not my idea of shopping. So the Big K headed in first while I went to Dollarama nearby to waste some time. How long could buying a hockey stick take? I finally had to enter National Sports to investigate the Big K's disappearance and within record time I was greeted by a very friendly salesperson who not only found The Big K for me, but three perfectly wonderful, very expensive hockey sticks that could significantly improve The Big K's game (and in sum total cost more than my dishwasher.) After much careful consideration, The Big K finally settled on "just one" (thank goodness) from this neatly organized and well-stocked store. I rushed the Big K with stick in hand to the check-out (in an effort to prevent him from buying anything else.) Even the cashier was super-charming and personable and made paying the large bill less painful. Final words: bring lots of cash. This store is conducive to shopping.

Awesome place to deal with and service was great recommend 100% ,definitely will buy stuff from…read morethis place and very happy with product and friendly service l have received

Called and asked some questions regarding bmx parts while visiting Peterborough, was given certain…read moreanswers that turned out not to be correct, bad attitude from certain employees due to their opinions about people who you ride with, very rude and technically hate speech comments being made when staff thinking think people could over hear. Refusal to use spokes of customers desired brands, incorrect answers to parts compatibility and numerous other issues. It's almost like they hired all the local bmx riders who know nothing and don't care at all unless its exactly what they like and are interested in. Among other issues. I wouldn't buy a bike here at all. Not even mtb side but I'd certainly avoid it bmx wise. Also know of them seeking staff and refusing locals who are knowledgeable in the industry and involved with brands and owners due to looks and supposedly looking like the f bomb used as a derogatory term to certain groups. Among other inappropriate and unprofessional issues. As well as blatant importer repaired on purpose or purposeful lack of proper repairs and maintenance jobs to my friends bikes. I'm out the cost of a set of cranks and sprocket. Or a titanium spindle and set of spindle bolts. And one of my friends is out the equivalent of hundreds of dollars on wheel work on one set of wheels. Let alone the effort or having to get a manufacturer to solve an issue caused by this shop. Refused to process warranty. Distro requires the shop to handle warranty. Told to reach out himself and ignored. Then told my the Distro they can't process anything unless the shop submits the warranty claim. I've worked in numerous shops including globally recognized shops. Very unprofessional. Stop selling bikes if you want to act like a big box store. Or act like a proper retailer if you want to sell bikes. And cut it with the hate speech bs. And get a hold of your employees. Racism and numerous other inappropriate comments were heard. If it wouldn't have wasted more of my time in a crap store I'd have reported it.

This is my online experience. Wish i read all of the reviews on Trustpilot and Reddit before…read moreordering. I ordered a hat, received a hat, and it was advertised online as having a wool lining, received a hat with no lining. Returned. Received an email from Sail saying they wouldn't refund the hat because it didn't match the description. I said yes, this is why I'm returning it. They said they didn't carry the hat, even though they sent it to me, and they wouldn't refund. Out $75 and no hat. This company is a scam.

First of all, looking at the one star reviews -- from San Francisco people no less for an Oshawa…read morestore -- figured that there's something else going on and these reviews look like they reflect a bit of a vendetta of some kind for some unknown reason.. My personal experiences with this store are great! I'll admit a lot of times I know what I want and don't really need a lot of help as a customer, have only had to return one thing and it was no issue at all and I love their selection of everything. Can be pricey, but no more so than many stores so I wait for the sales if there's something on my "wish" list rather than my "gotta have" or "need" list.

Went in to look at the spring inventory and walked out with a pickle ball set for 4 for $10. They…read morehave a great selection of outdoor gear. I was impressed by the hiking gear and footwear section. Service was friendly and quick lines.

They do not let sports equipment get in the way of the sports apparel that they sell. If you need…read moreto dress for sports, you're fine. If you want to do sports, maybe look elsewhere.

Excellent selection--I'll definitely be back! Thank you for the great service. The axe I purchased…read morewas perfect--exactly what I was looking for--and the staff member who assisted me was incredibly knowledgeable and helpful. Highly recommend this place!

Do not buy from these people. I purchased Gransfors Bruk hatchet for $185 from them and it came and…read morewas either used or a fake. If you know anything about Gransfors Bruk even their splitting axe can cut the hairs off your arm. The axe I received wouldn't cut my arm. I have emailed them multiple times and get the run around and or I can pay to ship it back with insurance etc. Buyer beware.

I am in Cobourg once a month and I always make a point of stopping in at this outdoors store. The…read morestaff are always friendly and there is a fair selection in this tiny store (as well as a fairly large sale rack for clothing and shoes). Always lots of seasonal clothing, camping gear (knapsacks, stoves, etc) and some gifty items. Presently during the winter months they also carry skiis and snowshoes and during the summer they rent bikes and canoes/kayaks. Definitely the best outdoors store in the area.

I ordered a roof rack from their Amazon store and it turned out to be dangerous and should not be…read moresold. I returned and was charged $150 for the return. Customer service was rude and ineffective. Response to my Google review is further proof of how the treat customers. Avoid this business at all costs!!!

Although I found the prices to be high (which is only my opinion and could just be my lack of…read moreknowledge) their selection and service is excellent and I would definitely suggest that you have a look for yourself!

Great service selection and value. Just need an extra income now. Loved renting kayaks and canoes…read more Need new camping. Equipment

Excellent customer service. Went in with a defective pair of Keen sandals. They were very…read moreunderstanding and super quick in getting me a replacement pair.

Been to this store in a few occasions. I like and try to support local businesses. I've came to…read morethe conclusion that the owner of the Bowmanville Sport shop really doesn't care about customer service, just the sale. There have been several occasions that I've questioned it, but never really had the chance to experience it. My wife went into purchase a new scooter for our sons birthday. (She could have been a single mom) They picked one out, chose some accessories and asked if they could assemble it. Apparently he had no time, and with a too bad build it yourself attitude, took their money. That is garbage customer service. Period.