This is my online experience. Wish i read all of the reviews on Trustpilot and Reddit before…read moreordering. I ordered a hat, received a hat, and it was advertised online as having a wool lining, received a hat with no lining. Returned. Received an email from Sail saying they wouldn't refund the hat because it didn't match the description. I said yes, this is why I'm returning it. They said they didn't carry the hat, even though they sent it to me, and they wouldn't refund. Out $75 and no hat. This company is a scam.

First of all, looking at the one star reviews -- from San Francisco people no less for an Oshawa…read morestore -- figured that there's something else going on and these reviews look like they reflect a bit of a vendetta of some kind for some unknown reason.. My personal experiences with this store are great! I'll admit a lot of times I know what I want and don't really need a lot of help as a customer, have only had to return one thing and it was no issue at all and I love their selection of everything. Can be pricey, but no more so than many stores so I wait for the sales if there's something on my "wish" list rather than my "gotta have" or "need" list.

This lululemon is located in the Oshawa Centre and can be easy to walk by if you're not carefully…read morelooking for it! Lucky me, I got a pair of lulu's for Christmas. Unfortunately they were one size too big and I wanted a different band on the pants, so I ended up taking them back to exchange for another pair. Because it wasn't long after Christmas, there was a line up and the store was really busy. I didn't have to wait long before I got into the store and I headed right back to where the women's pants were kept. Now the store was so busy that I couldn't actually get AT the pants I wanted to look at but after a few minutes of waiting behind some customers that wouldn't move, a store associate came up and asked if I needed help. I told her I was doing an exchange and that I liked the band that was on the display manniquin. She quickly pulled it out in the two sizes I was looking for (one was tall and she informed me that they did free hemming if that size was right in the end) and suggested a few other bands I could try. I got in line for the changerooms and had a bit of a wait before I was put into a room. Now I'm a lulu virgin. Having never bought anything for myself, my boyfriend is more familiar with the actual store than I am. The ladies at the back were super busy but all of them were super friendly and very very nice. One of them put me in a changeroom, told me her name and to let her know if I needed anything. I tried a few pairs on and then she knocked at my door to make sure everything was going okay. I ended up deciding on a pair that was tall and would need to be hemmed and came out and told the girl at the changerooms. She put me up on the little stepstool, showed me what she recommended for length and marked it. In and out in less than 10 minutes with a bunch of trying on. They brought me over to sign the alterations book and then I went up to the cash. I guess I didn't realize there was some kinda thing I had to fill out beyond that but they were super nice about it, had me fill it out at the cash and did the exchange in a matter of two minutes. I came back on the day my alterations were supposed to be ready and it was (thankfully) MUCH less busy, so I was able to peruse the store a bit before picking up my pants. And again, the staff here are so very friendly and approachable. I was asked if I needed help more than once and it wasn't pushy AT ALL. My pants turned out perfect and I'm in love with them. Overall, a great experience at this location, I'll be back for sure just because the staff was so very friendly!!

This Roots outlet is huge! There carry clothes, jackets, boots, purses... everything you could…read morepossibly be looking for! The store is well laid out and the staff is friendly and helpful. Above all, Roots product quality is always second to none so although you'll pay a little more, it'll be sure to last.

Outlet location with deals and new arrivals as well! It's a nice spacious store that is well…read moreorganized. I spied a lot of employees tidying up displays so there weren't clothes strewn about. The employees were very helpful as they were able to help me find an item by sight immediately and they took care of a tricky gift receipt exchange in a timely manner.

I wouldn't recommend it. It's presumptuous and overpriced. The food…read moremediocre..............................

This Underarmour outlet is located in a busy RioCan shopping plaza along Kingston Rd between…read moreHarwood Ave and Salem Rd. I came here to browse and see if any more deals on Cyber Monday. They still had the 50% off everything in the store promo. The overall store was adequately stocked considering Black Friday shoppers may have turned this store upside down. They had Men's logo hoodies at $24.99! I was able to buy short sleeve fleece workout hoodie for $20. They also had $15 UA backpack with purchase of 4 items in store. Back pack is valued at $40. If you're looking for deals best time to shop is on Black Friday till Cyber Monday. I noticed some popular sizes like large and medium were already sold out. Shop early and get your Xmas shopping done early.

As a girl just starting out playing hockey at the age of 30, I came here to get some equipment. I…read morefelt kind of silly because I don't know what's needed for hockey equipment. They helped so much! I got most of my equipment needed and most importantly, they didn't make me feel like a idiot! Better prices than I expected too! Highly recommend!