A few Sundays ago, I was in the Spadina-Queen Street West area. I walked by this MEC on my way to…read morean eatery for lunch. Walking back to my car after lunch, I decided to stop by this store and check it out. I like MEC. On the first floor, freeze-dried food was in front of me. Pad thai sounded great. I then saw electrolyte tablets and waffles. If you are looking for a water bottle, there are lots to choose from. From Hydro Flask, to MEC's own line, you can find something that will suit your hydration needs. I saw lots of camping items. Tents. Cookware. LED lanterns. This store has everything imaginable. The downside is that I didn't see any sales items. I find it expensive to shop here, especially post-co-op memberships. There are two floors to this store. You can take the stairs or find the elevator. I didn't buy anything. However, it was nice to browse. (433)

The worst online customer service; they have a chat function that clearly doesn't work. After tons…read moreof waiting, they ask you to email. Which they also haven't replied to (almost a month for an order that's 'PROCESSING'...). Annoying.

Poor selection of bike clothing. Things I could have bought here years ago (Fox shorts, MEC vests)…read moreare no longer carried. Staff are pleasant and helpful. Management is awful. If you want a decent warranty on faulty stuff, try REI, Costco, Tilley Endurables, Arc'teryx. I knew MEC was in trouble and had lost their principles when they told me a good bike costs $2,000. Ranking them vs Sporting Life and REI, I'd put MEC 5th out of 3.

My partner and I visited Mountain Equipment Company, and I was impressed with their selection of…read morebicycles. I am not a a cycling enthusiast (that's my partner's hobby); however I was blown away by the models, brands, and styles on display...great price for great quality. The staff were friendly, approachable, and knowledgeable..They took the time to assist my partner and offered expert advice and guidance on Mountain bikes accessories whereas I was more focused on road bikes (still learning). Overall, I had a great experience. So whether you are a seasoned cyclist or just starting out like me, you should come check this place out.

Arc'teryx Beta AR -- Fails Durability Expectations…read more I expected the Arc'teryx Beta AR to last, especially at this price. Instead, all my jackets developed zipper delamination and seam‑tape failure, despite minimal use and proper storage. There is no wear anywhere else, which makes it obvious the failure is in the materials and construction, not the user. Arc'teryx Warranty dismissed the issue and offered only 20% of the original price if I surrendered the jackets. They refused proper repairs, even if I paid. This does not meet the standard of reasonable durability that consumers expect -- especially from a brand that markets itself as the best in the industry. I'll be posting this experience on consumer platforms so others can make informed decisions. Premium pricing should come with premium durability and a responsible warranty -- Arc'teryx failed on both.

Arc'teryx has a funky name related to a dinosaur but instead of having a dubious future, they…read moreinsist that you will be ready for any apocalypse at least the weather generated ones. Need a jacket that looks stylish yet can ward off torrential rains? They have it. Footwear looks amazing and the colours and textures set them apart making MEC look like the Wal Mart of outdoor clothes. Awesome.

The location is a bit of a trek from downtown. Staff are…read morefriendly, prices are good but lack variety.

This place has better selection and more workers than the Woodside Square location…read more The womens section has a lot of different styles. The workers are attentive. The prices are always reasonable. I recommend this location.

Doesn't matter when I go in it's always a happy cheerful place to be. And the knowledge is…read moreuntouchable. It's the kind of place where once you leave you wait to go back.

They're just so real and friendly. It's like walking into a small village ski shop, you know the…read morequality service your getting and they're never going to be sneaky with pricing.

Patagonia is an amazing brand. Sustainable and fashion forward. Ethical and even donates profits to…read morenoble causes. They also have a great warranty period. It's a lifetime warranty with the iron clad guarantee. Service in store is so personable and friendly - I really appreciated all the Help I had here. P.S. holiday season better sweaters are selling our fast. They didn't have any mediums left. I'll definitely be back to shop this Patagonia store!

Patagonia is an incredible brand that never disappoints. I own many Patagonia items and I am always…read moreamazed by the quality. I recently went into the Toronto store as my down jacket had a tear in the zipper. The team at the reception desk immediately went into problem solve mode and offered a solution. They shipped the jacket off to their warehouse and I asked them to ship it to me when fixed. A few weeks after this happened I received a call from Julie at the store who confirmed the coat was fixed and she offered to drop it off at my home (instead of mailing which would take longer). I was amazed by this level of service and I have been telling everyone I know about this experience. Keep doing what your doing Patagonia and big thanks to Julie for going above and beyond!!

Bought a hat from these guys three weeks ago. After I wore it once, it had a permanent stain on the…read morebill. I thought it was sweat, but it's not. None of my other hits have sweat stains on them, and I've had them for years. Will not come out in wash, or with baking soda, as recommended by warranty. Contacted them, and they were little help. If you buy from them, make sure you read the warranty, and buy dark colours!

If you love the outdoors and plan on an exploratory excursion, check out this store for all the…read moregear you need! I didn't realize they sold more than bags and outerwear. Excellent staff. All very friendly and helpful. They can apply the waterproofing wax on your purchase if you buy something that is made with the G-1000 water resistant material. The wax creates a barrier making your item waterproof. The water literally rolls off! Lifetime warranty. Things here are not cheap, but you're certainly paying for quality and longevity. I'd much rather pay more and know I'm getting something that will last me a long time. I'm looking forward to using my new backpack!

Unassuming from the outside, but a huge inventory on the inside. They have everything that you need…read morefor hunting, fishing and other outdoor activities. We got our fishing license renewed, and bear spray which other places were sold out of. They sell hunting rifles, waders, fishing rods, boots and a whole bunch of stuff! The staff are very helpful and offer recommendations and show you different options in the price range that you're looking for. They can help put fishing line on your rod, and help you get started or advance in a new hobby!

Gagnon sports is one of the only places I'll go to purchase anything for fishing. Their staff are…read moreincredible. I went in to the store all excited about purchasing a new fishing rod and reel they literally stood with me for over an hour talking to me and listening to me hum and haw over what I wanted. Not only did they take the time to address my needs and concerns but they showed me a wide range of reels some 40 dollars and some 400 dollars talking about the pros and cons of each reel. They really know there stuff. I won't go to box stores for big purchases because they would never EVER take the time Gagnon staff took with me that day..