Nothing beats the ambiance and level of personal attention you get with a well run family business…read moresuch as Easthill. Great staff. Great selection. Great service. The quintessential outdoors store.

fast, easy and have ammo i have not seen in years. super…read morehappy and would recommend their services to anyone. if your looking for ammo, go to these guys. they will ship it right to your door.

First of all, looking at the one star reviews -- from San Francisco people no less for an Oshawa…read morestore -- figured that there's something else going on and these reviews look like they reflect a bit of a vendetta of some kind for some unknown reason.. My personal experiences with this store are great! I'll admit a lot of times I know what I want and don't really need a lot of help as a customer, have only had to return one thing and it was no issue at all and I love their selection of everything. Can be pricey, but no more so than many stores so I wait for the sales if there's something on my "wish" list rather than my "gotta have" or "need" list.

This is my online experience. Wish i read all of the reviews on Trustpilot and Reddit before…read moreordering. I ordered a hat, received a hat, and it was advertised online as having a wool lining, received a hat with no lining. Returned. Received an email from Sail saying they wouldn't refund the hat because it didn't match the description. I said yes, this is why I'm returning it. They said they didn't carry the hat, even though they sent it to me, and they wouldn't refund. Out $75 and no hat. This company is a scam.

Absolutely horrible day camp. As a camp counselor of another day camp I have seen 15 year olds…read moreignore all the campers at the splash pad at king edward and go on their phones on a picnic table while the YMCA staff took charge of both camp groups (very impressive on their behalf). I watched the YMCA staff talk to the Rock and Rope staff who only responded with rudeness and negligence. I even saw a child with a bloody nose and huge scrape not being attended to and staff letting children climb the basketball poles and to ignore covid protocol. do not send your kids here if you are concerned for their safety

From the owner: The Rock and Rope Climbing Centre is an indoor rock climbing facility, retailer of climbing…read moreequipment, and outdoor rock climbing tour operator. Our climbing routes and boulder problems cater to the needs of new and experienced climbers. We offer equipment sales and rentals, climbing clinics, and programming for adults, students, community groups, and businesses. Additionally, we offer guided outdoor tour to our local crags for new and experienced climber looking to get a taste of real rock.

The prices are good; it's a great spot to stock up on extra tackle. Many selections. The people who…read morework there are nice, and the service was great

Many selections. Have everything. Lots of kitchenware. Lady who sold fishing license was not…read moreknowledgeable about the process but we did it on line just fine.

This place is like the Wal-Mart of Muskoka, without being creepily corporate or offering shoddy…read moremerchandise. But whatever you need on the lakes -- well, cottage-related really, but what isn't cottage-related on the lakes? -- you can find here. Awesome selection of name brand men's and women's swimwear and sandals/flip-flops; huge array of high-quality waterskis, kayaks, boat bumpers, floaties, and life vests; wide variety of outdoor and patio furniture, including recycled plastic Muskoka chairs and patio umbrellas; all kinds of cabin accessories you'd never known you needed, like miniature rowboats, stained glass landscapes, pine cone nightlights, and aloe balm for your sunburns. It's easy to spend a lot of time in here, despite the siren song of a beautiful Muskoka day! Prices are reasonable, staff is helpful and friendly, location is a bit of a walk up Medora Street from the docks (or a bit of a drive past town).

Awesome store. We purchased a load of the recycled plastic furniture for our home located on a…read morehill in a windy location. This stuff looks great, is maintenance free and never moves!! Friendly and helpful staff here, efficient service and good pricing. It's also one of my favorite stores to just browse around for all that fun 'cottagy' stuff. I'll be going back....

Patagonia is an amazing brand. Sustainable and fashion forward. Ethical and even donates profits to…read morenoble causes. They also have a great warranty period. It's a lifetime warranty with the iron clad guarantee. Service in store is so personable and friendly - I really appreciated all the Help I had here. P.S. holiday season better sweaters are selling our fast. They didn't have any mediums left. I'll definitely be back to shop this Patagonia store!

Patagonia is an incredible brand that never disappoints. I own many Patagonia items and I am always…read moreamazed by the quality. I recently went into the Toronto store as my down jacket had a tear in the zipper. The team at the reception desk immediately went into problem solve mode and offered a solution. They shipped the jacket off to their warehouse and I asked them to ship it to me when fixed. A few weeks after this happened I received a call from Julie at the store who confirmed the coat was fixed and she offered to drop it off at my home (instead of mailing which would take longer). I was amazed by this level of service and I have been telling everyone I know about this experience. Keep doing what your doing Patagonia and big thanks to Julie for going above and beyond!!

Sold me 2 gbb airsoft magazines for the airsoft rifle I was purchasing figuring their airsoft guy…read moreknew enough to do the job he was hired for. They were not compatible. I drove 2 hours back to the store with the rifle to demonstrate how things did not "line up" and to do so would damage the bolt thus voiding the warranty (PTS Radian Model 1). Their tech (Calls himself "The Witch Doctor") took it out back to confirm. He did, but his poor weapon handling drills engaged the mag release causing it to hit pavement, breaking the feed lips and he pretended like nothing happened. Regardless, it became my problem as they refused to rectify the situation. Ordering online from them makes Aliexpress seem like Amazon Prime, but as a medically released Canadian Forces veteran, I had nothing but time so the commute to the store became a regular thing and I always made large purchases. This is just one of many issues I've had in the years I did business with them, my mental state was just not in a good enough place at the time to know any better. The only good thing I can say about them is that the store actually does have a great selection of rare items, but they ruin that fact by lying about stock on their website.

Looking for others in Canada who have ordered from hero outdoors and would be willing to file…read morecomplaints to the correct authorities about the misleading information with this company. I was told just one person filing won't get anything done but if enough people do then maybe we can fix this. The company has a whole section on why it's better to order from Canada, the last point being no delays in shipping that come with ordering from the u.s but then in the shipping fine print they say due to large amount of "overstock" they need to have storage warehouses in the u.s. There in no indication on their website as to what items are sold in storefront in Canada and what is not like I was told on the phone. There is no public information on a location of this so called u.s warehouses. They do everything possible to mislead you into thinking they strictly operate in Canada, they mislead you with ghost inventory. They mislead you on delivery times. If you've had a similar experience, if your one of the hundreds of people that wrote some form of a review about how terrible this company is. The Ontario Ministry of Public and Business Service Delivery and Procurement does not publish a specific, static number of complaints required to launch a formal investigation. They evaluate files dynamically based on volume and intent: The General Impression Test: Canada's federal Competition Bureau Canada judges marketing based on the "general impression" it leaves on a consumer. If a company states or heavily implies they operate a physical fulfillment warehouse in the United States to look bigger, more reliable, or better connected, but they are actually just ordering piecemeal from external American distributors (like Evike), it is a material misrepresentation. It tricks consumers into a transaction under false premises. Summary Checklist for Your Demand Letter or Government Complaint If you are drafting a letter, arrange it in this simple, scannable format to show you understand your rights: The Violation: "The merchant engaged in an Unfair Practice under Section 14 of the Ontario CPA by making a false and misleading representation regarding delivery times and stock location." [1, 2] The Deception: "The merchant violated Section 17 by utilizing deceptive omission--using secondary shipping terms to cancel out the general impression of a delay-free Canadian transaction." [1] The Delivery Failure: "The merchant failed to deliver the items within the 30-day statutory window required under Section 26." [1, 2] The Remedy: "Under Section 18, I am rescinding this agreement due to unfair practices and demand a full refund to my original payment card within 15 days, rejecting any alternative offer of store credit." [1, 2]

Unassuming from the outside, but a huge inventory on the inside. They have everything that you need…read morefor hunting, fishing and other outdoor activities. We got our fishing license renewed, and bear spray which other places were sold out of. They sell hunting rifles, waders, fishing rods, boots and a whole bunch of stuff! The staff are very helpful and offer recommendations and show you different options in the price range that you're looking for. They can help put fishing line on your rod, and help you get started or advance in a new hobby!

Gagnon sports is one of the only places I'll go to purchase anything for fishing. Their staff are…read moreincredible. I went in to the store all excited about purchasing a new fishing rod and reel they literally stood with me for over an hour talking to me and listening to me hum and haw over what I wanted. Not only did they take the time to address my needs and concerns but they showed me a wide range of reels some 40 dollars and some 400 dollars talking about the pros and cons of each reel. They really know there stuff. I won't go to box stores for big purchases because they would never EVER take the time Gagnon staff took with me that day..

A nice little bike shop in the owners backyard. Several to manny used bikes. Good repairs. IF he is…read moreopen. I would call aahead. He has some very cool stuff. More like a comunity non profit bike resource than a regular bike skop.