Nothing beats the ambiance and level of personal attention you get with a well run family business…read moresuch as Easthill. Great staff. Great selection. Great service. The quintessential outdoors store.

fast, easy and have ammo i have not seen in years. super…read morehappy and would recommend their services to anyone. if your looking for ammo, go to these guys. they will ship it right to your door.

This is my online experience. Wish i read all of the reviews on Trustpilot and Reddit before…read moreordering. I ordered a hat, received a hat, and it was advertised online as having a wool lining, received a hat with no lining. Returned. Received an email from Sail saying they wouldn't refund the hat because it didn't match the description. I said yes, this is why I'm returning it. They said they didn't carry the hat, even though they sent it to me, and they wouldn't refund. Out $75 and no hat. This company is a scam.

First of all, looking at the one star reviews -- from San Francisco people no less for an Oshawa…read morestore -- figured that there's something else going on and these reviews look like they reflect a bit of a vendetta of some kind for some unknown reason.. My personal experiences with this store are great! I'll admit a lot of times I know what I want and don't really need a lot of help as a customer, have only had to return one thing and it was no issue at all and I love their selection of everything. Can be pricey, but no more so than many stores so I wait for the sales if there's something on my "wish" list rather than my "gotta have" or "need" list.

Absolutely horrible day camp. As a camp counselor of another day camp I have seen 15 year olds…read moreignore all the campers at the splash pad at king edward and go on their phones on a picnic table while the YMCA staff took charge of both camp groups (very impressive on their behalf). I watched the YMCA staff talk to the Rock and Rope staff who only responded with rudeness and negligence. I even saw a child with a bloody nose and huge scrape not being attended to and staff letting children climb the basketball poles and to ignore covid protocol. do not send your kids here if you are concerned for their safety

From the owner: The Rock and Rope Climbing Centre is an indoor rock climbing facility, retailer of climbing…read moreequipment, and outdoor rock climbing tour operator. Our climbing routes and boulder problems cater to the needs of new and experienced climbers. We offer equipment sales and rentals, climbing clinics, and programming for adults, students, community groups, and businesses. Additionally, we offer guided outdoor tour to our local crags for new and experienced climber looking to get a taste of real rock.

Take this review with a grain of salt-- it's strictly relative to all the other baitshops we've…read morebeen to. That said, the store is objectively quite good. The people who work there are nice (which is surprisingly unusual for a baitshop in Ontario), the prices are good (ditto; its a great spot to stockup on extra tackle and such en-route to your fishing spot), and the minnows are quite vigorous. In our experience driving across Ontario, you usually get to pick one of those things. No other shop we've seen has managed to hit all three. We've gotten fairly resigned to a sizable percentage (sometimes half) of the minnows dying before we get a chance to use them, but that just isn't the problem here. Every single unused minnow we bought is still alive and well in my cooler over a day later, and aside from a few that seem to have died from oxygen deprivation while we were changing fishing spots, we didn't lose any en-route. The only cons are: the place is a little bit hard to find (it's behind the Husky, and in a little corner unit that's a bit hard to spot), and occasionally their hours change a bit. So you may want to call in to be sure they're open at times. Still, the location is handy if you're going up North from the GTA to fish, and they're near Bass Pro (their reputation is good enough that the fellows at Bass Pro were the ones that originally directed us here), so its a great one-stop spot to replenish equipment as well as bait and tackle.

Many selections. Have everything. Lots of kitchenware. Lady who sold fishing license was not…read moreknowledgeable about the process but we did it on line just fine.

This place is like the Wal-Mart of Muskoka, without being creepily corporate or offering shoddy…read moremerchandise. But whatever you need on the lakes -- well, cottage-related really, but what isn't cottage-related on the lakes? -- you can find here. Awesome selection of name brand men's and women's swimwear and sandals/flip-flops; huge array of high-quality waterskis, kayaks, boat bumpers, floaties, and life vests; wide variety of outdoor and patio furniture, including recycled plastic Muskoka chairs and patio umbrellas; all kinds of cabin accessories you'd never known you needed, like miniature rowboats, stained glass landscapes, pine cone nightlights, and aloe balm for your sunburns. It's easy to spend a lot of time in here, despite the siren song of a beautiful Muskoka day! Prices are reasonable, staff is helpful and friendly, location is a bit of a walk up Medora Street from the docks (or a bit of a drive past town).

Awesome store. We purchased a load of the recycled plastic furniture for our home located on a…read morehill in a windy location. This stuff looks great, is maintenance free and never moves!! Friendly and helpful staff here, efficient service and good pricing. It's also one of my favorite stores to just browse around for all that fun 'cottagy' stuff. I'll be going back....

Patagonia is an amazing brand. Sustainable and fashion forward. Ethical and even donates profits to…read morenoble causes. They also have a great warranty period. It's a lifetime warranty with the iron clad guarantee. Service in store is so personable and friendly - I really appreciated all the Help I had here. P.S. holiday season better sweaters are selling our fast. They didn't have any mediums left. I'll definitely be back to shop this Patagonia store!

Patagonia is an incredible brand that never disappoints. I own many Patagonia items and I am always…read moreamazed by the quality. I recently went into the Toronto store as my down jacket had a tear in the zipper. The team at the reception desk immediately went into problem solve mode and offered a solution. They shipped the jacket off to their warehouse and I asked them to ship it to me when fixed. A few weeks after this happened I received a call from Julie at the store who confirmed the coat was fixed and she offered to drop it off at my home (instead of mailing which would take longer). I was amazed by this level of service and I have been telling everyone I know about this experience. Keep doing what your doing Patagonia and big thanks to Julie for going above and beyond!!

Sold me 2 gbb airsoft magazines for the airsoft rifle I was purchasing figuring their airsoft guy…read moreknew enough to do the job he was hired for. They were not compatible. I drove 2 hours back to the store with the rifle to demonstrate how things did not "line up" and to do so would damage the bolt thus voiding the warranty (PTS Radian Model 1). Their tech (Calls himself "The Witch Doctor") took it out back to confirm. He did, but his poor weapon handling drills engaged the mag release causing it to hit pavement, breaking the feed lips and he pretended like nothing happened. Regardless, it became my problem as they refused to rectify the situation. Ordering online from them makes Aliexpress seem like Amazon Prime, but as a medically released Canadian Forces veteran, I had nothing but time so the commute to the store became a regular thing and I always made large purchases. This is just one of many issues I've had in the years I did business with them, my mental state was just not in a good enough place at the time to know any better. The only good thing I can say about them is that the store actually does have a great selection of rare items, but they ruin that fact by lying about stock on their website.

Item not shipped, refund ignored, forced to open dispute…read more I had a very disappointing experience with Hero Outdoors. The product I ordered was listed as "in stock," but after placing the order I was informed it was actually discontinued and unavailable. Instead of issuing a refund, the merchant attempted to push a replacement product. I clearly requested cancellation and a full refund multiple times, but my requests were not addressed. Communication became increasingly poor, and eventually the merchant stopped responding altogether. No item was ever shipped, and no tracking information was provided. I was left with no choice but to open a dispute with my payment provider to prevent further charges. This lack of transparency, combined with poor communication and failure to process a refund, made the entire experience frustrating. Based on my experience, I would not recommend ordering from this merchant.

Unassuming from the outside, but a huge inventory on the inside. They have everything that you need…read morefor hunting, fishing and other outdoor activities. We got our fishing license renewed, and bear spray which other places were sold out of. They sell hunting rifles, waders, fishing rods, boots and a whole bunch of stuff! The staff are very helpful and offer recommendations and show you different options in the price range that you're looking for. They can help put fishing line on your rod, and help you get started or advance in a new hobby!

Gagnon sports is one of the only places I'll go to purchase anything for fishing. Their staff are…read moreincredible. I went in to the store all excited about purchasing a new fishing rod and reel they literally stood with me for over an hour talking to me and listening to me hum and haw over what I wanted. Not only did they take the time to address my needs and concerns but they showed me a wide range of reels some 40 dollars and some 400 dollars talking about the pros and cons of each reel. They really know there stuff. I won't go to box stores for big purchases because they would never EVER take the time Gagnon staff took with me that day..

Closson Road Cycles was a great place to rent bikes from!…read more The prices were fair and if you're ambitious, you can bike to 3 wineries from here. It's next to an alpaca farm. The owner recommended for us to visit Norman Hardie for wine and pizza and it was a great recommendation. The owner was super nice and friendly. Ask her for recommendations if you're from out of town! Thanks for the great service!

It's a family business set right in the middle of wine country…read more Speciality. Easy to ride comfort bikes. Bike baskets for wine and super convenient to the Local wineries of Prince Edward County. Specializing in Toronto Simcoe Bikes. Excellent for a comfortable fun ride. More than enough for 5-30 km rides. Parking for your car. Convenient hours for touring. With a properly outfitted bike including helmet. Cassandra the owner and her family are very friendly, they take credit cards and very helpful in recommending any type of route to enjoy the country and the local farms, wineries and scenery. Riding in this area. Very easy roads with limits on hills. Support a local business and leave your own bike at home. So much easier than loading it on the rack.