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    B!KE

    5.0 (1 review)
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    Services - B!KE

    Community Service/Non-Profit

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    12 years ago

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    Pedalinx Bike Shop - Pedalinx Bike Shop Mississauga

    Pedalinx Bike Shop

    (14 reviews)

    My bikes have been tune-up at many bike shops over the years. Pedalinx is one of very few bike…read moreshops which I can, without any reservations, recommend for tune-ups. All my tune-ups at Pedalinx were professionally done. Pedalinx service has always been friendly and great. Getting the tune-up this year was complicated by Covid 19; demand for bike tune-ups this year went through the roof. I had to wait more than a month for my scheduled tune-up. But the shop did a fantastic tuneup job on my dura ace road bike, and in 1 day! Pedalinx is one of the best bike shops.

    We've been going to this bike shop for years because it's the only option in our neighborhood, but…read moreunfortunately the experience seems to get worse with each visit. The customer service is consistently disappointing. Staff rarely makes eye contact, there is little to no acknowledgment when customers enter the store, and basic courtesies such as greeting customers or providing updates on wait times are completely absent. It is extremely inefficient and disorganized. What makes the experience particularly frustrating is that there can be only a couple of customers in the store while several employees are on the floor, yet it can still take 30 minutes to an hour just to get someone's attention or speak with a staff member. During these waits, there is often no communication, no indication of who is being helped next, and no confirmation that anyone will be assisting you. As a family that loves biking and has invested a lot of time and money on our bikes, it's so frustrating to get it serviced at this location and will be looking at going elsewhere.

    Bike Depot - Liv Flourish FS 2 Color: Eclipse XS - Hybrid - Aluminum (Not included: Bike bags, bottle and phone holders, electric bell, retro headlight)

    Bike Depot

    (14 reviews)

    $$

    Great location for price, selection, and knowledgeable staff!…read more Large selection of sizes and colors, and the staff ensures you get the right fit, along with all the accessories. Being vertically challenged (5'2) I struggled to find an adult bike for my height. I found the perfect Hybrid XS step through frame which was exactly what I was looking for. They serviced the bike before I left the store, and it came with 5yrs free servicing. Personal bike mechanic... yes please!! I definitely recommend shopping here... and thx to Zack for being so helpful. Bike details: Model: Liv Flourish FS 2 Color: Eclipse Size: XS Hybrid - Aluminum (Not included: Bike bags, bottle and phone holders, electric bell, retro headlight - from Amazon)

    Terrible customer service. My husband was looking for a new bike and received a written deal for a…read moreGiant model with specific specs. On the day we went to pick it up, we also decided to buy a bike for me. After trying several options, I finally chose one. All seemed good--until they brought out my husband's bike, which turned out to have completely different specs than what was originally offered. We began discussing alternatives with the salesperson, and my husband started trying other models. Suddenly, the salesperson walked off to the parking lot because a friend of his had arrived. They came inside, but instead of continuing to help us, the salesperson turned his full attention to his friends and completely ignored us, it wasn't just a moment, it was at least 15-20 min, So we left. Thankfully, we then went to a store in Whitby where the experience was completely different. We were warmly welcomed, given clear explanations of so many options, and ended up purchasing two bikes very quickly. That's how customer service should be.

    B!KE - bikes - Updated June 2026

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