I really like Chumleighs; the staff are usually pretty great, although I tend to never see many of the girls working there more than twice. Selection wise, they have a really great amount of stuff, although sometimes the quality of what is there is lacking. I totally understand this, being that they get their stock from trade-ins, but sometimes it feels like there's nothing particularly eye-catching. I love that they sell books and other stuff too, I just wish it was show-cased better. Some of the things in the store you wouldn't even know were there because they're stored underneath the other games.
As far as trading in games goes, I find that they're very picky about what they take, which is odd considering the inventory that they carry at times. I also find that I don't get a particularly good amount of money for the games I've sold. I understand that they need to make a profit, but sometimes the offers made are just down-right insulting. Their prices for the games they sell can be hit and miss. Sometimes you'll find a really great game for a really awesome price, and other times you'll find okay games for more than their worth. It's all about doing your own digging. All in all, Chumlieghs does a pretty good job, and is really good if you're looking for something to pick up randomly or as a gift. However, if you're looking for something specific, you may have less luck.
Despite all this, I think the thing that keeps me coming back is the personality of the main owners and main employees. There is one guy (I don't know his name, if you're reading this, I'm very sorry.) who is an absolute delight. He's always super happy, and friendly, and he seems to remember everyone. Even if I'm having a bad day and just stop in to window shop, he's absolutely wonderful to interact with. He really knows his stuff, and he really seems to care about customers and has wonderful relations with them. His positivity and personality makes up for any other problems I might have with the store. read more